flashing lights

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My Sonos ARC center led’s are flashing a pattern of red, white, orange and green. The guides indicates it is in diagnostic mode and to press the join button to get out of it but that does not seem to help? It will work if I ask it thru Alexa to play music but can not get it to get sound from the TV. Any thoughts ??

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AirgetlamAnswer

I’d suggest that you call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

Bruce

AirgetlamAnswer

I’d suggest that you call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

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Bruce

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