Home theater

Spent 2k on an arc, 2 surround and the bass and the lag is so bad i have to set it to pcm stereo. Wasre of money time and aggravation!

Purchased a Yamaha turntable and silly me thought it would be just plug and play. It’s a tts303b and I need it to connect to my Sonia Arc which is connected to my LG Tv. Any help please?

HelloI’ve recently bought a QN800A Neo QLED 8K HDR as its got eARC I decided to upgrade my Play bar to a Arc.  Its’ linked up to two Sonos 1’s and sounds amazing when using the apps through the TV.  It sounds great when gaming too, last night I was looking at reviews and one guy was on about ready player one as a great test of the Arc’s capabilities so I stuck the Blu-ray in my Xbox series X and realised through the app that it was only playing in multichannel ppm 7.1.  Then realised that you have to download the Dolby atoms app and set it up that way.  Sounded amazing blah blah… Turned the xbox on today to have a blast on Halo and the sound drops out intermittently, while it’s on it sounds fantastic but keeps dropping out.  I’ve got it all set up asTV settings:HDMI-eARC Mode (Auto)Digital output Audio Format (Passthrough)Dolby Atmos Compatibility (On) Xbox settings Display 4K UHD 120 HzSpeaker Audio HDMi Dolby Atmos for home theatre. (Additional options Allow passthrough) Any ideas ho

I just swapped out my playbase with an Arc.  It sounds great, but I am trying to get it to play Dolby Atmos content.  I have a 2017 LG OLED B7 TV that has an ARC output (not eARc).  I have found a few streaming sources with Dolby Atmos content, but it will only play through the TV speakers (when switches to internal speaker). Any help would be greatly appreciated.

I recently bought a new Samsung QN95B smart TV. I have connected it to my S11 Sonos playbase with the optical cable. I am trying to get the volume on the playbase to work with the new Samsung remote. I’m having no luck. The playbase volume does not seem to work with the Samsung remote. I can only operate sonos volume via sonos app on my phone.  Any ideas on how to get Samsung remote to operate volume on sonos playbase?

Hello Newbie here,I have recently been purchasing Sonos speakers to create a home cinema sound systemThis is what I have so far 1 pair of One SL’sSub Gen 3 Arc LG OLED TV (with eARC socket)Android Sonos app  The Arc was the most recent purchase, which seems to have changed the app to S2 (whatever that is)How do I get all the speakers in a single group, so that they all play together from whatever is being played on the TV. TIA  Dave  

Hello! I'm in the midst of a new home build and I'm trying to figure out what would be the best path forward for rear surround speakers in the room where my main TV will be set up. It's not ideally shaped, unfortunately.Right now I have a Sonos Arc, but I'm not sure if it would be best to pair this with two speakers like One SLs on speaker stands set up behind the couch, or if it would make more sense to do a set of in-ceiling or in-wall speakers. If I did in-wall speakers, the back right would be further back than the back-left.Any recommendations on what may work best in this space? Thanks! 

I have a Sonos Arc standalone with no other speakers or subs. I am almost tearing my hair out trying to solve the below conundrum for hours now.My PS5 is connected to the HDMI 3 port on my LG CX. My Sonos Arc is connected to the LG CX through HDMI 2 (eArc port).On my TV sound settings, I have enabled eArc. Digital sound-out is "pass-through". In HDMI Input Audio format, both HDMI 2 and HDMI 3 are set to PCM.On my PS5, I have set "AV Amplifier----> 5.1 channel----> SOund output: Linear PCM".Despite the above setting, the Sonos app is telling me its outputting Multichannel PCM 7.1 indicating I am missing 2 full channels of sound.How do I fix this? I don't want to change the PS5 output to Dolby and HDMI 3 Input in TV settings to Bitstream as I have heard PCM is better than Dolby for gaming.Can someone please help with this? What settings should I change to output 5.1 on my sound bar?

Since a couple of days my TV remote can’t control the Playbar volume anymore. Nothing changed in the setup, it just stopped working.when trying to “setup remote” I’m getting the error that the remote isn’t recognised.On the TV I’m getting a Sonos + and - icon, but the volume doesn’t change (see picture).The remote is a Samsung remote (see picture).Any help would be great. No clue what has happened.thanks in advance Marijnp 

At https://support.sonos.com/s/article/4945?language=en_US, “Dolby Atmos” is listed as something distinct from “Dolby Atmos (Dolby Digital Plus)” and “Dolby Atmos (TrueHD)”.My understanding is that Dolby Atmos is metadata which is delivered via either DD+ or TrueHD, but not a format in and of itself.I’d love any clarity here. Thank you.

Can Sonos separate my Playbase as - a center channel and base/sub base and…make my (2) sonos play 1 as the front left channel and right channel making it 3.1?????

Does anyone know if the Sonos Arc would have been updated recently?My setup was working wonderfully until recently when lip sync issues appeared and no amount of tweaking will get rid of them, TV is a 77"AG9 and I have a Sky Q box.Its so frustrating when everything works perfectly until it doesn't!!!If it gets resolved the "auto update" is getting set to off*****Moderator Note: Modified in accordance with the Community Code of Conduct. Specifically, removed links.*

Have Lg uhf 50 tv. Trying to add Ray. Sound out set as digital sound out auto (tried Pcm also) and simplink off as it’s not hdmi. No sound. Settings on Sonos are just standard. Tried turning on and off and reset to no avail. Does the audio out that comes with Ray different than previous? It fits fine in that but different shape on back of my tv which less than 5 years old. One on the tv doesn’t seem like it’s already in. Don’t want to push too hard as that’s what happened with the arc hdmi, it pushed the jack in so I can’t get at it. Any help appreciated. 

Hello, We’ve collected Sonos speakers over the course of a few years and ended up with two fives in stereo and two rear-facing ones in stereo. As I understand there is no way to make the front facing fives part of the 5.1 channel that the soundbar + 1’s + sub would create, correct? Is there any way to accommodate them? We really like the 5’s for listening to music, but the 1’s are not a true rear surround now while watching movies. I know we should have done our homework more, but we slowly acquired these overtime and recently moved, which yielded us a very large common space that contains all of these speakers.

Hi I’ve just bought a beam and and epson EH-TW7000 which i’d like to use to with a chromecast ultra and hopefully get dolby atmos. I now realise I need some kind of HDMI switch/matrix to get the audio out but I’m not sure exactly which one….don’t really want to spend another couple of hundred pounds on an HDfury if I can avoid it. Does anyone have any suggestions? Thanks,

Here’s my setup:Apple TV —> HDMI to 2020 Samsung qledSonos Arc —> HDMI eArc to TVHere’s the problem:I get sound when clicking around on the AppleTV menus, but no sound when I play anything. Nothing through Netflix, Hulu, Disney, or iTunes.  I DO get sound when I don’t use AppleTV and just use the apps through the TV.  I know this is an issue that others have, but Apple doesn’t have a solution besides turning off all surround sound and I haven’t seen Sonos provide any support to resolve it.  All new brand name tech and they don’t work together??

I have just upgraded to a nice new shiny 65 inch Panasonic 2021 OLED TV, everything appears to work perfectly in respect of optical connection from the TV to my Sonos Playbar however the Playbar cannot/will not learn the volume settings from my infrared remote whilst trying to train it using the volume up button. Has anybody come across this issue with the most recent universal Panasonic remote (mine is a R3PA265) and if so is there a known fix to get the volume up, down and mute buttons to work.

Hi All-New to Sonos and we are currently in the process of renovating and expanding our house and looking for the best setup to get what we’re looking for. A few notes before getting into the details:Planning on using a Samsung Frame TV Use YouTubeTV, not a traditional cable provider Would like to avoid a sound bar for aesthetic purposes  Want to ensure that TV audio is easy to hear Looking for audio in 2 (Family Room/Kitchen and Dining Room), potentially 3 (Family Room/Kitchen, Dining Room+ Living Room), rooms Dimensions of rooms are: Family Room/Kitchen - 16’ x 27’; Dining Room - ~ 11’ x 12’ 6” and Living Room - ~12’ x 13’I would appreciate advice on how the best way to set this up is; I’ve provided our floor-plan with my initial thoughts on how this should be done as well as what Sonos products I am thinking from my research, but would like confirmation that this is the best way to do so and will function properly.Below is our floor-plan and I’ve denoted (proposed) speaker location

Until recently my Sony KD-65A1 TV and Sonos Arc have worked perfectly since I purchased the Arc over 12 months ago. The Sonos Arc is connected to the TV via HDMI/ARC. Recently the TV sound on the Arc has been dropping out after using one of the TV Android Apps such as YouTube. Even when I close the App and go back to TV there is no sound. Once the sound has dropped out the only way to get the TV sound back on the Arc is to disconnect the power or HDMI so the sound switches to the in-built TV speakers and then reconnect the Arc when the sound is then redirected back through the Arc. I have tried all combinations of settings to try and resolve the problem without success. The Sonos App does not show the type of signal from the TV when there is no sound (blank instead of the usual Dolby Digital 2.0, Stereo PCM, etc.) so I think the Arc has stopped processing the sound from the TV HDMI. Both TV and Arc have latest software and I wonder if the issue is as a result of a recent software updat

Could you please kindly assist please…….again!I bought a Arc and installed it ok, the problem is I cannot get any atmos on it?The tv is Samsung 2017 model, if I look at the audio outputs there is no DD+ only DD and only see DD 5.1 in the Sonos app, is the DD+ format totally different to normal DD and should I be able to select DD+ in the audio settings? Maybe the tv is too old?I am aware that the Arc needs to have a minimum of DD+ for it to play a compressed atmosIf I play a blu ray with atmos soundtrack I still only get DD 5.1, there is no tv setting for passthroughwould a HD Fury Arcana resolve this?Also if I stream Amazon music ( not unlimited) via airplay should I see cd format 16bit 44khz in the app as I don’t😥Thank you 👍Martin

I'm considering a soundbar (likely Sonos Beam due to extra cost of the Arc) and due to the limited height of my TV on it's stand, I'm thinking the soundbar would need to sit at the front of this shelf as pictured below. I'd move the Tivo behind the TV and get rid of the DVD player in the pic.Would this cause any issues with sound quality coming from the soundbar at all?TV in the pic is 65”, the width of the shelf as shown is 107cm and there is 7cm behind each of the small posts at either end of the shelf.  

I saw there was a similar post on thisBut that was over a year ago, but it still seems to be an issue. I have a Sony Bravia 65” XBR-65X900F and a Sonos Arc hardware version 1.27.1.8-1.2. Is there anything to do to fix this?

I’ve had a Sonos Arc ARCG1US1BLK back in Dec 2020, and have a Sony Bravia 65” XBR-65X900F connected through an ARC HDMI cable. It works about 90% of the time but periodically the Sonos Arc will stop playing audio. Things I typically try to get it working again:Restart TV Disconnect/reconnect HDMI cable Restart Sonos Arc Switch from HDMI to TV source and back Switch between TV speakers and external speakersUsually only restarting the TV fixes it most of the time, but sometimes i just have to restart everything and reconnect everything. The past few weeks though it’s been happening very frequently. I’ve noticed it most when we’re streaming something and pause it. When we try to unpause the audio doesn’t return.What the heck is going on with this thing, is this a known bug that Sonos is going to patch? Can they maybe just add a button to “Fix/Reset” everything automatically. Not having a power button on the device implies there is no need to reset it. Except this thing has been frustratin

Hi I've just ordered a beam 1st gen, however I have only buried an optical cable in my wall, I know there is an adapter for HDMI to optical however Is there any kind of adapter which converts Optical to HDMI so I can use the optical cable, I've googled it but can't find an answer, thanks in advance

Hi,My Panasonic Viera is set to 'surround' in the sound settings and it's connected to my Playbar with an optical cable.But when I watch standard freeview TV and a movie on disney plus on my Roku; my Sonos app still reports a Stereo PCM output.I am a bit nonplussed. Is there an obvious next step for me to check?