Home theater

Hijust got this Sonos arc connected to my 2012 Sony tv.all fine until I turn off the tv.when tuning the tv back on,the sound is disconnected and needs a new setup in Sonos app.any way of fixing this?The connection I have made is with hdmi arc

After grappling with the ridiculous app, multiple crashes, a beam that doesn’t work and misaligned sound with my TV I have finally decided to pack the whole lot up and sell it.  Sonos, I’m afraid to tell you in 2020 your **** digital experience doesn’t cut it compared to your competitors.the support is dreadful, the system can’t cope with a mesh network, it’s just all in all an expensive pile of waste

As I am reading the promotional materials I am starting to realize that the Sonos Arc may be marketed more towards the buyer who just wants one speaker to “do it all” rather than someone who likes and has invested in multiple Sonos speakers already. I am trying to finish my 5.1 home theater setup. I have two ones, a sub and now I need a soundbar. What advantages are there for me in getting the Arc in this situation?I would say this is meant more for movie watching… and also I do listen to a lot of music on my system. Thanks!!!

Hi,I have just purchased a Beam to connect to my Sony KD55A85 but I get no sound when I connect it to the ARC port.  If I use the opticle adapter the sound seems to be ok, I have spoken with Sony support and they have taken me through all the setting that need to be enabled on the TV.  Bravia Sync is on etc … and tried a factory reset but still no joy - any ideas ?Thanks in advance.

All, I bought an apple TV 4K. Previously had a 3rd gen apple tv, and was aboe to stream music/tv to the playbar etc. With apple TV 4K, I can only airplay, and that is not to the playbar, but a Sonos One I have in another part of the house. Anyone know how I can point apple TV4K audio to the TV which has playbar, two play 1’s, a play 3 and a sub hooked up to it?

Hello, I have a Beam (connected to the LG TV via ARC HDMI) with 2 Play:1’s for my surround sound setup. My TV is connected to an Apple TV 4K. My surround for the TV was working fine until today. A few days ago, I canceled my internet provider through Comcast and switched to AT&T (not sure if this is relevant) but in any case, the surround for the TV stopped working. Music works just fine, just not the TV.My Beam is connected to the internet via WIFI and the two speakers are connected to each other on the same WIFI network.I’ve tried to fix it by removing and setting up the surround again and resetting the speakers themselves. None seem to work. I will try to unplug/plug in the ARC HDMI tomorrow but I doubt that’ll fix it.Any help on this would be much appreciated.Thanks!

I have a new LG OLED55BX6LB 55" Smart. 4K TV (2020) and a new Sonos ARC. I cannot get the Sonos’s ARC and the TV to work together using the eARC HDMI port on the TV. The IR connection works as it should, but will not deliver the same sound range/quality as promised by the eARC connection.

Apologies . I can’t edit the typos  I just received my Arc and sub and was wondering if there is a much less expensive alternate to a HD Fury arcana?  Thanks 

Hi experts!I was in touch with the support yesterday regarding that my Sonos One suddenly disappeared from and could not play. After sending in diagnostics, it was confirmed that i have a lot of wireless disturbance where the speaker is located, although there’s absolutely nothing else using wireless close to it. Well, never mind, to prevent this is i was asked to change the wireless channel that Sonos uses to something else, that is not used by the router. My problem is that my router is set to auto, so what’s your recommendation here?It feels like going in and change those channels in the router can actually make it worse... 

Just recently moved into our house that has just gotten finished being built. I have a decent sized media/computer room I bought a Sonos Arc/Sub/One surrounds for. What am I looking at TV wise? I was looking at a Q95. When I went in to Best Buy today to purchase a TV the guy told me there are some issues with Samsung TV’s eARC and getting the Sonos to use Atmos, he advised me to come to the Sonos community page and ask before I purchased. Solid advice from the Best Buy dude. =)Thanks in advance!

Will the Ikea speakers work as rear surrounds with my play bar and sub

We upgraded our old Sonos Playbars recently for Arc’s and decided to make use of the old Playbar in our bedroom.  However, I am having issues getting it to work nicely with my TV.  We have a Sharp Aquos LC-60LE600U. I have TV through AppleTv box connected through an HDMI cable.  The playbar only option is an optical cable.  The sound will not come through the speakers on the Playbar.  I called Sharp support and basically was told that since I have an HDMI cable connected the Optical will not work. Any workarounds?  

Can anybody confirm whether or not the Sonos Arc includes an onscreen volume level indicator when used with an LG CX OLED? I currently have a BEAM that when paired with both and older LG OLED or an older Panasonic will only indicate “volume up” or “volume down” but not give me the volume levels. It is a petty thing but very annoying to me. 

My Sonos surround system (Arc+One speakers+sub) is at present receiving its audio from a 2011 55-inch Samsung TV’s HDMI (ARC) port. The app does not show the audio format on the TV’s “room screen.” When I go to “About my system/Sonos System info/Sonos Arc: Family Room,” the “Audio in:” always shows “stereo,” even when it sounds like I’m hearing surround sound. So, to my questions: why doesn’t the app’s room screen tell me anything about what audio signal the Arc’s receiving; and why does the “Audio in:” come up as “stereo” when the system sounds to me like it’s putting out 5.1 surround sound? Is the latter possible because (1) my 9-year-old Samsung’s HDMI ARC doesn’t support 5.1 surround and (2) the Arc and the surrounds are going a passable job of simulating it? (The Samsung’s optical audio output only supports PCM.) My issues with the app are are short term--I hope--because in a little over two weeks my Arc will be receiving its audio from a 2020 Sony X950H TV with an HDMI eARC port

The Arc and Beam are two contenders for purchase.  But which one will provide the best clarity of dialogue in movies and programs viewed on the Sony OLED tv?     There is a lot of ‘production’ in cinema today and much of it masks dialogue.  I welcome your opinion

Hello, I am interested in building a sonos based home cinema system consisting of arc, a pair of ones and a pair of subs (gen3) is it possible ?Thanks in advancedNick

Hi everyone, First post and a new Sonos owner.  I have a new Sonos Beam positioned above the television as per the image. And I have just purchased a further two Sonos One (2nd Gen) speakers. I would like to know how best to position these for the best experience. I am thinking of placing them either side of the sofa as per the pic, is this the best solution and would I benefit more if I had one above the sofa in the left hand corner, and have the other one in the further corner on the same side of the room? I am a newbie so thought of reaching out to those who are well versed with the Sonos systems. Thanks all  

Has anyone ordered the Arc from Best Buy? I ordered mine on August 13, and still no info on when this will be delivered. Best Buy customer service unable to get any info.

I have just replaced my playbar with a Sonos arc, so I could play my music from my I pad. But I find that the bass is lacking using the arc.I could add a sub but my room is only 5.4mx3.4m. In size.is it possible to turn the sound down on the sub without effectingthe arc sound level.I find the arc better for tv sound than the playbase.sound was out of sync with the playbase when using a sky q box,  

Hi, I’m brand new to Sonos having just bought a Beam, a One and a Boost today. I’m intending to set them up tomorrow and after poring through numerous threads in the community I’ve become a bit confused. The house I’m setting them up in has Plusnet 4 mbps broadband with faster broadband not being available in that location. In the room with the router and TV it is adequate for everything I do but elsewhere it is often flaky. I’ve just bought a BT Whole Home mini system to hopefully solve that which I’m also intending to set up tomorrow. The TV is old and has HDMI and optical outputs but not HDMI Arc. What I’m not sure about is how the BT system and the Sonos Boost will co-exist and how to best set them up. I’d been intending to connect the Beam to the TV with the optical adaptor and to the router with ethernet (because I’d read that a wired system is better with poor wifi). I assumed the Boost will also connect to the router with ethernet and similarly the BT Whole Home. Having read ma

Hello. I have two Sonos One - kitchen and study. They have both stopped being recognised by both mobile (iPhone), and laptop (MacBook Pro), apps. Currently they are redundant yet only 16 months old. No reply from Sonos customer care nor the CEO link on the help pages. All other items (Beam; 5 and Play 1’s in living room), working OK. I’d appreciate your thoughts.

I have a Beam along with a 3rd Gen Sub and one pair of One SL speakers all set-up for TV/Theater audio.  Sounded so great I just bought another pair of One SL speakers as I wanted more coverage in the room. So I now have 4 One SL speakers but cannot get them configured so they all play together for home theater and TV (I don’t use them for music).  I’ve fumbled around with the App for an hour now and see conflicting info on here as well. Is it possible to create a true 5.1 surround system with 4 One SL speakers, a Beam, and a 3rd Gen Sub?  Or did I just waste money on second pair of One SLs that I can’t add to my existing set-up?Thanks!

When I’m watching cable TV, the television goes into idle with a black screen and Bravia logo on the right bottom corner of the television. What is the work around for this ? I’ve tried everything. Seems like I’m not alone as other Sony users have seen this issue. Thanks !  

I am thinking if buying a SONY A9G TV.  Presently I have Bravo  55X85OC TV with SONOS playbar connected via HDMI. I have a hearing loss which requires me to use a SONY RF connected via optical cable.   With this set up I am able to hear the the TV broadcast through the headset and my wife can hear the broadcast through the playbar simultaneously. Would I be able to do the same with an A9G TV? I know this is a SONY question but I have been having difficulty contacting SONY.

I brought home a sonos arc over the weekend. Hooked it up Saturday to a gen 2 sub and two One SL’s for surround. Everything was ok Saturday night. But, Sunday, it seems my sub has lost its bass significantly when playing music.  I usually keep my sub at 0. But, now I’m having to up that up a little. Anyone else having/had this problem? Thanks.