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Hi, I have an unusual setup and somehow cannot get it right.

Main setup is a Virgin Hub,

2xPlay:1’s and Soundbar connected wirelessly.

I then have a Play:1 in the garden office. It did connect wirelessly but constantly drops and disappears. It must be the distance.

The office does have a Wired socket at opposite end with a switch connected for 2 laptop to connect.  I tried to plug an old wireless hub into the switch also to act as a bridge.  I connected the office Play:1 into the old hub and now my Sonos system is ONLY the office Play:1, everything else has disappeared. I connected back to main virgin hub wifi and still I only see the office Play:1.

Any ideas?

 

You need to disable DHCP on the old hub, otherwise known as setting it up in bridge mode or access point mode. 

Alternatively, connect the speaker itself to the switch by Ethernet. 

yes the old hub plugged into switch is definitely in bridge mode.

Since the Sonos devices in the house are wireless, they’re now trying to connect via SonosNet through the wired Play:1 in the office. This connection could well be flaky.

Go into the room settings for the office Play:1 and disable its radio (Sonos confusingly labels this “disable WiFi”). This will force a ‘mixed mode’ operation where the house units use the Virgin WiFi as before. You may need to powercycle them to give them a kick.

Thanks Ratty, great spot.  Once I had introduced the Sonos system to the new(old) hub’s wireless network I unplugged the Sonos:1 from it and put it back on the wall at other end of garden office room.

I then went indoors and switched all the speakers off and back on, and everything is now back to normal with the advantage of a working Sonos:1 in the office wirelessly connected via the bridged Wi-Fi router in there. Obviously I didn’t switch the Wi-Fi off of the office speaker as I actually need it to connect to Wi-Fi on the new(old) Wi-Fi router.

That’s made my Friday! Time for a beer.

Ah, okay. I did wonder if you in fact wanted to go wireless locally for the P:1 in the office. Presumably in Settings/System/Network it now shows two SSIDs in use.

yes it certainly does.

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