Home theater

Anyone else having an issue with Sonos App not recognizing the system when playing the new series x? I had to re-pair my sub and SL surround speakers twice in one day after playing Xbox Series x… system  and app works absolutely fine until I turn on the Xbox after that the app doesn’t recognize my surround set up...audio still plays but I lose all functionality with the app 

Hii want to set up my playbar with front and rear left and rightsi have play 1’s for the rear and play 3’s for the front.can I set this up do they are all on my master bedroom tab

We have a group in the family room. It has a Beam, Sub, and two One’s.    we also have a 19 month old son that loves to touch the top of the beam to pause the music… ALL THE TIME!!!     Using the S2 Sonos app, it appears that the only option is to turn off touch controls for ALL speakers in the group.    This is extremely annoying when using Alexa to play music and not being able to quickly adjust the volume.    Is there any logical reason why touch controls cannot be turned off for only one speaker?  There must be a way… right? Please? 

Short Version: Can anyone out there who has their movie collections ripped to a Plex server and using Apple TV 4K speak to the experience they’ve had with Arc (or Beam / Playbar if connected via HDMI ARC)? I’m concerned / curious about how this combination works with differing audio formats / codecs.  ****************************** Really Long Version: 99.9% of my viewing these days comes from an Apple TV 4K. Mostly via the usual streaming apps, but also in large part via my movie collection ripped, stored, and played via a local Plex server. While I keep a BD player hooked up to the TV, I honestly don’t remember the last time we used it (it’s there more as a backup / just in case). Current audio setup is an older Onkyo THX receiver and a 3.1 speaker setup (L/C/R/Sub) simply because I haven’t been able to figure out a decent way to run surrounds that my wife would be happy with in the 12 years we’ve lived in this house.  I’ve got a Sonos Arc on order and, if I can get Atmos out of

Would there be a benefit to having both the Arc and the Sub connected directly to ethernet (Cat 5e)? I also have surrounds, but they have no wall jacks near them for wired internet) Or is it faster to just connect the Arc and have it create SonosNet? Advice on how to make the fastest/most responsive surround set up are appreciated!

Lousy service and poor information. Bought an $800 sound bar for the TV. The directions say "download the Sonos app to connect it to the TV." But in the App Store there are a dozen Sonos apps. After an hour waiting for tech support to ask which one I use, I called the salesmen at MAGNOLIA (the operate out of Best Buy). They told me the wrong app, which I found out when I tried connecting to the TV. And the directions with the sound bar didn't match the app choices. While trying to connect, it told me this was the wrong app. It told me the right one, which I downloaded. But once I logged in, it took me to Terms and Conditions...and a dead end. No button to hit "accept." No access to connection process or controls. Only access to pages selling Sonos products. Called the store again, saying I needed help or I'd return the product. They texted "return it." I’m returning it. 

The update today gives us multichannel LPCM support for Sonos Arc. However, I can’t seem to get this working on my 2020 Samsung Q85T QLED. For example, if I put a DD 5.1 blu-ray in my PS4, I only get Stereo 2.0. No matter what settings I use. I was told to do “passthrough” on my TV and “dolby bitstream” on my PS4, this didn’t work (I also tried linear PCM setting on PS4 and auto on the TV). Similar with games. I get “Dolby Digital 5.1” but not this new multichannel LPCM… help??

Hello, I have a Sonos Beam connected to a Samsung Series 8 through optical. Recently we have found that anytime we are streaming something on our Firestick (ie Netflix, Disney+), the audio will stop intermittently for a second or two and then resume. This occurs every hour or two. I am not sure why this is occurring, as we have everything connected correctly that I am aware of and streaming with internet capability up to 1000 mbps.

Hello, I moved from Singapore to France and bring my Sonos setup (Beam + One + One SL) purchased there with me.I was able to setup the 2 One, but not the Beam. (I did a hard reset for all oh them)I already tried couple of time to reset and restart the process, but the Beam always failed at the « account registration », and finally tell me to contact the support…Any Idea ?

My television is currently 100 ft away from the Roku it uses.  There is a single HDMI cable run between them.  It’s really not possible to run another cable that distance.  Can I run an HDMI splitter from the Roku where one HDMI is the existing cable going to the TV and the other one runs to a Sonos AMP sitting right beside the Roku?  If so, are there any special considerations cable wise? 

Added Beam to my list of products but every day I have to unplug my router to RE-ADD the beam to my list of Sonos products. As you can imagine this is a real pain and it fouls up my other (non-Sonos) devices too requiring login on those devices as well. Once added, why doesn't the Beam remain on my list of products?

Hi, I’ve recently purchased a Sonos arc sound bar, sub and two SL speakers. However i am not connecting these to a TV. I have a projector. I may have overlooked this detail. Is it possible to connect these to the projector? Thankyou 

Hi There I recently purchased a Sonos play 5 and want to play audio on my projector through wifi or bluetooth. I have a fire stick i use on my projector - so i purchased a blue tooth receiver for my sonos speaker. Fire stick is able to recognise it and connects to it - but it gets added as a “headset” not a “speaker” and I can’t hear any sound. Any suggestions on what i am missing ? thanks 

Hello,I just go an Arc and have connected to a Sony Bravia XBR-65x930D TV, to which my Apple TV is also hooked up. Audio from both the TV and Apple TV plays on the Arc. When I connect PS3 (with/without being powered on) to the TV with a HDMI cable, however, audio plays on Bravia speakers, instead of Arc, and reverts to Arc when the same HDMI cable is disconnected from the TV. Need help resolving the issue. If not, I may have to return the Arc and a couple of Sonos One speakers. 

I have 2 new One speakers and have added them to my sonos system as a pair. I am trying to add them as surround sound to my playbar but the app does not recognize them for surround sound. They work fine as a pair of stereo speakers in the room but I got them to add for surround sound. Any suggestions?

Just have my first sonos speaker, the move.  Thinking of buying a sound bar, a suband another move. Can I play 2 move speaker as seround speakers in 5.1?

 Bonjour ma beam qui est connecté en hdmi sec se deconnecte z chaque arret tv en plus pour la rdvonnecte il me demznde d enlever tous les autres port hdmi. Auriez vous ideedj soucis ? Merci 

Audio: Sonos ARC SLTV: TC-55FZ950CConsole: Xbox Series XHello All,I cannot seem to get my Series X to detect the Sonos ARC SL as a Dolby Atmos device. I discovered a workaround where if I set my resolution to 1080p I am then able to set the audio to Dolby Atmos. Now that's fine and dandy, but I'm not willing to accept lowering my resolution to have this work. Can anybody please help me out? Thanks in advance.Regards,Chris       

Hello community. I'm excited to join the Sonos community having recently purchased the Arc, Gen 3 sub, and a more recently 2 x Play 1 SL. I have set everything up and it is playing excellent. My setup is the usual home theatre setup with the 1 SLs’acting as rear surround speakers. But what I wanted to also do, but can't seem to find a way to do it, and after searching the forum/google still no clear answer. Currently, all products are allocated to one room and they appear as arc+sub+rs+rlWhat I want do is in addition to using the SLs as surround, I also want to be able to use them, and them only as stereo speakers where they are placed. ie If I want to play music only through them and not the arc or sub, then to be able to do that. I have tried to create separate room, adding/removing different products etc, but to no avail. If I chose another room, and then chose "remove sub", it removes it completely from my system, and it doesn't even appear in the original room where everything was

I have Sonos Arc, Sub Gen 3 and 2x SL for surround sound. When I play sound through my TV its not that good but when I play through the app on my phone its brilliant!same song through TV and same through phone got huge difference in quality!!!does anyone know, what to do??? TV- Samsung Q80T- 2020 (Using e-arc)

I was forced to buy a Beam for my TV as I couldn’t readily connect my TV to my pair of Play1’s and Sub in the same room. I’d like to be able to automatically (or very easily switch) to have my Sub connect to whichever setup I’m using at the time, the TV and Beam or Music on my Play1’s. I realise I can go into the Sonos app and switch the sub but this is slow and awkward. Is there an easier way?

Had it working but apparently not with my email account, added 2 SL’s and can’t get the bass and playbase to play in sync

Hi. Started to get a crackling sound on loud scenes on my Sonos ARC, which is a few months old.Happened a lot today when watching ‘Journey 2 The Mysterious Island’ on Netflix TV app. Dolby Digital PlusSubmitted a diagnostic whilst it was happening - number 835660432Look forward to your help

I am messing around with my new Beam and decided to try them with a pair of Play3s that I have in my Kitchen.  I added them as surrounds, and set the music playback to “Full”.  It seems like they are both pushing out the same mono signal.  Is this by design or can I make them play in stereo without uncoupling them from the Beam and setting them up as a pair?Thanks people.

The beam is installed and wired to the TV (ARC). But it still says that the ARC-connection still is not set up properly….. I already use the beam to play Spotify from my iPhone but now I want to add the TV.