Home theater

I have read posts over 4 years old about sonos playbar not supporting Dolby Digital Plus. I find it amazing that sonos does not clearly state this or even better found a solution. If a conversion process is not possible then the conection mechanism should be changed to hdmi. I phoned sonos and the operatives are not really awarevof this issue. If sonos want to be in the 5.1 home cinema market this is a must!!!! I would like to see some meaningful response from sonos that addresses the issue and does not just fudge the ussue since it was first identified over 4 years ago on this site.

Just bought a Beam.  Looking at photos on line,  I see two passive radiators on the front.  Where is the third one?Thanks people.

Hello, I have a playbase plus 2 play 5s setup as home cinema.the playbase doesn’t connect to the wifi anymore, works with lan cable but disconnects straight when I take the cable out. I’ve sent a diagnostic report.  cheers,rogier 

Hi - I have my Sonos beam connected to tv through ARC, and have also tried optical. Under both set ups the sound keeps skipping. I’ve switched hdmi cables, Wi-fi is strong etc but still happening. Diagnostics 1922675514. Can anyone please offer guidance? Thanks 

Hello everyone Thanks for looking. Long post sorry. I need some help as I’m stuck. Here is my set up. Any questions or answers I would be grateful.I’ve set Questions in the post thanks. TV MODEL LG OLED65CX5LB (2020) OLED HDR 4K.Playstation 4 PRO, HDMI 1 (Changing to PlayStation 5 eventually, or New Xbox). BT Vision 4K HDMI 3.Sonos Arc HDMI 2 eARC with Subwoofer Gen 3 and rear 1s. (Note all HDMI1,2,3,4 settings are set to  BITSTREAM and not PCM) Atm. TV Internal Apps ———-Straight to Sonos Arc from HDMI 2 eARC from TVI can successfully get Atmos (over Dolby Digital Plus on Netflix etc), and Dolby Digital Plus and Dolby Digital depending on movie or show. For Atmos, the TV has has to be set to eARC button ON   and the DTV Audio set to AUTO or PASSTHROUGH (Both Work) PCM does not work. Obviously this a lossy format of Atmos and better with Blu Ray or Hard Disk I suppose. Q1 I’m assuming Blu Ray players can play Atmos movies to this soundbar if not encoded in DTS OR DTS-MA or you could cho

Considiring going for a Sonos Arc.My TV does not support eArc. Will I be able to get Dolby Atmos on a Sonos Arc through HDMI arc?If not - would my dolby atmos receiver with two 2 hdmi out do the trick?

Hi, I’ve seen a few questions pretty close to this but I’m a total novice and they weren’t super clear to me.I’m designing a new home theater experience and I’m looking to set up a projector. I think most of the time I’ll be streaming movies from Netflix or hbo or something so I want to equip the projector with a streaming stick, probably amazon fire. And to get surround sound I’m going to use the beam or arc.My understanding is that in order to use a projector with sonos I need an hdmi matrix. In layman’s terms I guess it is the equipment that allows me to feed in the source material and split out audio to one device and split out video to another device. In my case it would split to a projector and sonos beam.Where I’m getting lost is how I get a fire stick involved to watch streaming content. Can I also plug it into the hdmi matrix?And a couple really stupid questions… 1) if I have an hdmi matrix, I need to physically run a cable to both the projector and the beam, correct? 2) is al

I have a Sonos.Arc and two Sonos One speakers.  I added a third Sonos One and it is not playing any sound.  Any suggestions.. 

Hello,   just received the Arc and so far loving my first Sonos device    I have an Apple TV 4K, LG OLED B9 (eARC support) and now the Sonos Arc. When I play normal DD-Content on the ATV, the Arc only outputs Stereo. (The TV also says PCM)..   Is there anything I can do besides force the ATV to output DD? Because it would be not so nice to switch between the audio settings if I want to watch Atmos or DD-Content.   Thanks Michael

Hi, So yesterday I set up my new Arc with my existing SUB Gen 3.Before that I already had 2 pcs of One Gen 2, 1 Five and the Sub Gen 3.I had that as a music set up at home. But to my disappointment once I connected the SUB to my Arc, the SUB could no longer be paired with my One’s and Five music set up. I understand I cant use the SUB at the same time for both TV and Music. But is there a way that it can be connected to both setups. So when I watch TV the SUB is connected to ARC, but when TV is off and I want to play music, can it be connected to the music setup without me having to go to SONOs app and change the setup every time? Another question. When I go to the ARC in the APP it say I can add surround speakers. But once there I can only add the One Gen 2, there is not an option to add the Five. Doesn't Five support being connected to Arc? 🤔

Looking for some advice with my current set up. i currently have the system setup in my living room which is about 8m x 5m. System consists of beam, sub and two play5 gen2. I listen to music a lot through the system using the sonos app as well. Just recently discovered that turning the play 5s verticle makes them into a stereo set so now running them like that. Sounds great but not sure if its the best i can do.not sure if its good practice to play music through beam and the play 5s togetherany advice appreciated

https://support.sonos.com/s/article/4932?language=en_US Why doesn't this not working for me?I switched to the new app (S2) while in the old app I could adjust the volume of the rear speakers. Now it is not responding.. Grts Steven

I just received and set up my brand new Sonos Beam. Loving it so far! However...we have a light wall, and a white fireplace mantle, and Sonos is one of only a few companies that make a white soundbar. I wanted it to blend in and be as inconspicuous as possible. The white Beam came with a black power cord. This immediately seemed an odd choice, unless it was a packaging mistake? I see on their website that they actually SELL white power cords. So for $25, I can resolve the issue. But that’s $25 on top of the $300 for the soundbar. I chose a white unit for a specific purpose, and would have expected the power cord to match. Or at the very least allow users to select the color cord they prefer. Any way to exchange my black power cord for a white one?

Hi, in the process of updating my TV. Want to make it future proof but also keep working with existing Sonos cinema system which uses a Playbar, 2xPlay 1 and Sonos sub. When I have the money I’ll replace the playbar with the Arc.I’ve been searching for a Smart TV that supports both Dolby Atmos and Dolby Digital. Alexa support would also be good but not essential.Thought I had found a good economical match with the Philips 43PUS7855 until I realised there was no mention of Dolby Digital in the spec. I’ve seen Sony Bravia is a good match but a tad large and expensive for my room!Any suggestions and practical experience from you guys and gals?

how many sonos subs can i add to  an existing playbar?

I have replaced my Playbar with an Arc. I am using a Sony A9G. All devices fully updated with latest firmware. The ARC is connected via eARC. The ARC is hardwired via ethernet to the router.The issue I am having is that sometimes the sound completely cuts out on the ARC. This is - only - happening when using apps like Netflix and Kodi. If I switch to TV the sound returns but stays away if I go back to Kodi or Netflix.I followed two approaches in solving this, both not guaranteed to work, and it is very annoying if you have a wife looking at you with that typical look ‘why did you have to replace the device when the playbar worked flawlessly’ … and I can't blame her. 1st workaround:I rebooted the TV completely and the sound returned. This worked once.2nd workaroundI had to switch - via the Sonos app - from TV Sound to playing a song from Spotify. When I then played a movie on Netflix the sound did not return on the Arc. There is also no way to manually force the Arc via the Sonos App to

I dont want to have to purchase an ARC but would like to find a way to use these speakers and ideally get  5.1

Hello, My Sonos Arc is stuttering each time that i take the TV (Samsung the Frame 2019) out of its Standby ( Art Mode). Every time that this happens i need to go to the settings and cycle atmos compatability on/off then it works.Do you maybe have solution for this problem ? I did submit a sonos diagnostics report my report number is 1745805740 Thanks.C.

Good day everyone, I’ve seen a lot of (digital) ink spilled about the HDFury Arcana to get the most out of our soundbars. I’m wondering if there are any alternative products, for us humble souls who don’t necessarily need the full Atmos support, but still want to move away from the SPDIF dongle. Many thanks!

Hi folks,Just wanted to float this idea…..I currently have 2 Play 5’s(Gen 2) paired with a Gen 2 Sub and use it exclusively for music…...Very happy,but I just came from a friend’s home,who has the same set up,but uses a Playbar for surround sound.I had always been a 2 channel stereo guy,but his set up blew me away….and...mine is no slouch!The overall engulfment of the listener was shockingly good…..so….I am thinking of adding the Arc to the rear of my set up,but “not for TV”! Just audio.The placement would be just behind the listener’s head,14 feet behind,but about 12 inches down from the ceiling area.i figure(if this is viable) that the output from the arc would give a very immersive presentation.Obviously,I’d have to point the main Arc front speakers downward,but I “think” this could work quite well….Would love some input from you guys(except one,who shall go un-named).Much thanks-:)

Hello, are there plans to ever support more than 2 surround sound speakers within the Sonos setup? I recently bought a third speaker without researching if that was possible for surround (didn't know it was limited to two beforehand). So, I was going to return it if there are no plans to ever support that.

I recently bought a beam.  It is my sixth product from Sonos. When I added it to my TV where are used to have the play bar. Everything works fine except for the beam is drastically lower with the TV than the music. When I switch to the music I the beam is blaring loud and much louder than all the other Sonos devices. The same television worked fine with the play bar. The beam has much different volume discrepancies for some reason. Does it have something to do with the infrared adapter? I’ve been trying to find a way to boost the volume from the TV. But so far no luck. When I watch the TV the volume on the beam is about way up to 50%. As opposed to when I listen to music I usually have the volume at about 25%. It’s a 5 year old Vizio TV and does not have an ARC outlet. Does anybody know of any way to get the volumes more even between the TV and the music?

One of the most exciting features of the new Sonos Arc is its ability to play Dolby Atmos sound. As with all relatively new technology, it’s understandable that you might feel a little confused when it comes to making sure you have a compatible setup for the feature.  Head’s up—we’ll be talking about things like “codecs,” and “audio formats” below, but don’t panic. We’re here to make sure you understand why those things are important in setting up Arc to play Dolby Atmos. Rest assured that no matter what you’re listening to with Arc, it’s going to sound great. But to get the most out of Arc, it’s worth ensuring that your system is set up to deliver Dolby Atmos. And, as always, we’re here to help. If you have questions, feel free to ask. Dolby Atmos (as in “atmosphere”) is a format that allows sound to be heard three-dimensionally —including from above! (Arc achieves this by bouncing sound off of the ceiling). To facilitate this experience, Atmos information is contained within an aud

In this picture there is an icon representing a Dolby Atmos signal.  Will this show up only for true lossless Dolby Atmos or for lossy Dolby Atmos (dd+) as well? thanks  

Hii have two in ceiling speakers, I was told they’re for certain sounds only, I’ve never heard them work, how can I test?