Home theater

I have a Sonos Amp (latest gen) hooked up to a pair of Mordaunt Short speakers.  Most of the time it all sounds great however when I’m watching films and have it at about 50% volume explosions in films sounds very distorted and clipped.  This didn’t happen when I used the same speakers with my marantz amp and optical feed from the TV.I’m using eArc to feed the Sonos Amp.Any ideas?  It really spoils a lot of action films.Thanks

Hii have a Sony Android TV with Sonos arc connected to eARC . I loose the audio on TV and that happens frequently and I need to do a reset of my TV to get the audio back on the soundbar. During this time I can play audio on the Arc using other sources for example audio Over airplaycan someone pls help with issue?  

Hi, I’m having trouble connecting my beam to the projector output.Device: Sonos BeamProjector: XGIMI H2 So I have connect all the cable and settings, but still no sound coming out from the projector, is it because my cable are too long? or should I buy the optical converter instead? Please advise.I attached my set up for to understand better.Thank you.

Hi everyone & thanks in advance for any help.l have an LG Oled & going to purchase a Beam.in the same room l have 2 Sonos Ones on either side of the TV & 2 in ceiling speakers powered by a ZP120 Connect Amp (yep it’s old but no reason to change :-).Can l configure this as a surround set up, if so how would you do it.Use all of the speakers or just the Beam & the ceiling & move the Ones elsewhere ?

I updated this week to the 12.01 S2 patch and things went to hell.  TV sound only works  sometimes.  Neither LG remote nor AppleTV remote can control the TV volume anymore - previously both worked fine.   Sonos S2 app tells me it can’t find the ARC connection between Arc and TV, but it’s there and I can hear sound, and yet app keeps telling me to connect it and enable ARC output of TV lol.  Music is totally normal.  Everything was fine until I updated the latest version of the software yesterday.  Further Sonos’ instructions to setting up LG remote and AppleTV remotes are both outdated and reflect neither (1) 2020 CX line of LG OLED nor (2) S2 App workflow.  

Hi, is it normal for the Sonos (gen 3) sub to slightly pop after I mute my tele, or turn my tele off? It happens about 30 seconds after muting, a very faint pop. Has anyone had this with there sub? Thank you 

I just purchased two Sonos Moves with the intend of using them as rear speakers in a surround sound system alongside the Arc and Sub. I don’t have sufficient wired/outlet capabilities to support wired speakers in this fashion and thought the Move would be a great solution. Unfortunately this feature does seem to be available. Does anyone know whether this missing feature is a hardware or a software issue? From reading the forums, it seems like other people have been similarly troubled by this. Would like to gauge potential for Sonos to resolve this through a software upgrade or would it take hardware development. To the extent its a software problem, is there any timeline for when the feature may be allowed? For comparison, it looks like Sonos recently permitted two subs as feature in a Home Theater setup. To the extent this is a hardware concern or an upgrade like this may be a long way away (8 - 12mo+), I unfortunately feel like it makes the most sense for me to return these speakers

I have had my Arc hooked to my OLED 65BX for a few days now and really pleased with the system - last couple of days i have noticed that when I sometimes switch a channel, that the volume is very very loud - anyone any ideas what I am doing wrong please? 

I recently purposed the sonos amp but I am wondering if it was the right move.  So my set up - Ive got a living room with five speakers / sub with the speakers already in the ceiling (wired to an amplifier).  I recently purchased the port to run those five speakers and its been working great.  I also have two ceiling speakers in my master bedroom that are hard wired to the same location as the other give.  The problem ive run into is my receiver only is a 5.1 so I cannot run the two in my bedroom which I definitely want to do.  So, I bought the sonos amp for those two speakers but it wasn’t cheap and might be overkill?  I was wondering - would I be better off buying a new high end 7.1 receiver and just running all of the speakers off the receiver via the port?

Hi everyone, i just installed a wonderful setup in my livingroom with 2 Sonos Fives and 1 Sub. Now i’d like to connect my TV with the System to have at least Stereo sound from plattforms like Disney+ or Netflix. I do know that one would need an Arc or Beam to get Dolby digital or Atmos but i just have no possibility to fit such a soundbar to the TV as it “disappears” or rather folds down into our couchtable and there is simply no room left. We don’t want our livingspace to be focused around a TV - that’s why we will not rethink this setup. Our TV is a 32” Samsung QE32Q50R - so quite new and has HDMI Arc as well as analog output. But only supports Bluetooth for external speakers. My idea was to stick a Sonos port underneath the table to transmit the signal to the Fives and sub but then there is the delay between image and sound. So - does anyone know how to get a stereo setup for tv without having to install a soundbar?Thank you for your help. 

The Bass on the Arc sounds terrible has anyone found a solution for this. 

I recently upgraded to S2, trying to get sub and rears connected and they disappear.  Looking at my system, I get “?” Vs the items.  I have deleted and reset everything a few times, please advise 

I plan on wall mounting my Arc above a (non-functioning) old-time looking wood burning stove. I saw in the wall mount instructions that four inches are recommended on top of the Arc, below the bottom of the TV.   My question is, how much space is recommended BELOW the Arc?  How close to the top of the stove can I mount the unit without adversely affecting the sound quality? Thanks!

I’ve seen a lot of posts of situations where people experience LOW input volume on the ARC, but we have the exact opposite.  Current setup: Amazon Fire TV Cube (2nd generation) → Samsung Q9 65” (2018) → Sonos ARC (bonded w/ SUB and AMP) -- all HDMI, using HDMI/ARC from the TV to the ARC. Listening to content at normal listening volume requires keeping the Sonos volume slider for the room at 10%-15% max.  Anything beyond that is very loud.  Resulting impacts are larger increases in volume with each increment, and an almost unusable digital assistant (since there’s no way to set the digital assistant volume separately from the overall volume). We’re fortunate in that we don’t experience the audio cutout that others do, but do frequently experience a situation where the audio doesn’t sound through the ARC when the TV and Cube are powered on.  Power cycling the TV or flipping the audio mode back and forth on the TV corrects the issue.Neither the Fire TV Cube nor the TV has a way to adjust

I have successfully setup my Sonos Arc to my TV 65c815k Tv to Hdmi Arc port.Enabled CEC CONTROL and TOS link as prerequisites for connecting the sound bar. The in Apps on TV are Disney plus , Prime Tv, and Netflix tested sound and I only get detection for DD PLUS 5.1 for Dolby atmos movies. I have upgraded TV software and I have tested Sony UBP X 700 with two dvds to tv only and I do get Dolby atmos signal icon on screen. I connected Sonos and cannot get Audio detection to test via sound bar. Will revisit the DVD player settings. The ps4 works but still no Dolby Atmos. TCL have not responded to be frank their support is not very good.  I assume either I need to do something else or the HDMI ARC port cannot route uncompressed audio    

The Sonos app for iPhone etc. has this really great feature where I can play my music (from within the Sonos app) everywhere, ie. on all speakers.Does that functionality exist for the Arc? I recently got one and it works great with my TV and is great for watching movies etc., but if I want to watch some live concerts I don’t really care about true 5.1 surround sound, I’d rather have it play on all my speakers. Is that possible?

Hello Sonos Community, my apologies if this gets asked often. I plan to purchase the Sonos Arc, a Gen 2 sub, and two Sonos One SLs for a surround sound setup. I understand the Sonos Arc supports Dolby Atmos but not DTS. Does this refer only to the surround sound function or does it mean no audio support at all for DTS and I would only hear silence when trying to watch something mastered with DTS rather than Dolby.  Let me explain further as I've had difficulty finding an answer online; I have a 4k tv with an eARC port, and a Sony 4k blu-ray player. Warner Brother's Tenet recently came out on 4k disc with DTS audio. If I were to play the disc with the setup described above and Sonos products, what will I hear? I know it won't be surround sound but will it just be silence or a basic sound minus surround sound effects? Thank you for taking the time to explain this to me. 🙂 

I brought home an Arc yesterday and following set-up, have run into numerous issues (I’m a long-time Sonos user, have 5 other speakers, have never had issues).  It’s connected to a brand new Sony A8H, with I believe all settings properly configured (eARC < Auto, Pass-thru < Auto, etc.).  Some issues I’ve encountered so far: Wildly inconsistent when playing music, especially in tandem with other speakers.  Three quarters of the time the speaker doesn’t even appear in the app.. Get frequent errors, delays and pauses when trying to start music when in the rare situation, the Arc does appear within the app When appearing in the app and playing music (a rare situation), volume is finicky and delayed when trying to control thru the app (might take 5 seconds for the volume to adjust to desired level). Arc seems to work when using as a soundbar with my TV - but similar to the above issue, most of the time doesn’t appear in the app. When testing with Atmos (using built-in Netflix app) -

Hi, all.Now i have my Samsung TV connected with HDMI-ARC to Sonos Bean and the Symfonisk lamp of Ikea in the back. The sound its amazing.But, now i want to set up a cinnema. I want my projector in the back. I also want to set Sonos Amp in the back, with to wired speakers and sub. All of then must be in the back.Finally, i want Sonos Bean in the front. I know sonos Bean can send surround to my back speakers without wire. Can i send from sonos Amp to Sonos Bean without wire?Do you know what i mean?What could i do?Thanks                    

We have had a Sonos beam connected to our Samsung TV for a couple of weeks now. Until today, if you adjusted the volume it displayed on the TV with + or - however today this has disappeared. The volume still changes but there is no actual display. We have made no changes to the set up other than to turn off the loudness setting. How can we get it to display again?

Hey friends: I have a sound bar configured with a satellite pair of Sonos one speakers as L& R in the living room. I have two Sonos One speakers on the adjacent, open floor plan dining room. IYHO, should I set up the dining room speakers as a L&R pair or leave them independent?

Surround falls out. I have to remove surround and then add the five's back to the system to have the surround back.What can be the problem and the solution.Tnx

I have just received my new Arc which I bought as an upgrade from a Playbar. I’ve ungrouped the sub and surrounds from my old Playbar and “moved” that Playbar to a different room in the app prior to sending it back SONOS. The Arc is now connected to the Sub and surrounds.How do I permanently remove the Playbar from my SONOS system and the iPhone app? It still shows up - even when completely unplugged.Thank you.  Mark

I need to connect a phonak TV connector for hearing aids and a Sonos Beam to my LG OLED TV.  LG says I can only output HDMI or optical audio not at the same time.  The phonak only has optical input.  Any ideas?

I have a new Beam and I’m trying to connect it to my PC via the HDMI optical output adapter, however my Sonos app doesn’t recognize the PC as a TV properly.My PC specs: MSI MAC x570 Tomahawk motherboard with an onoard audio card: Realtek ALC-1200A, and 1x Optical S/PDIF Out.My situation right now: I connected the beam to the motherboard via the optical output adapter. I’ve come as far as the PC recognizing the beam as an external speaker (that took a loooong time). I can control the volume of the beam via the windows sound control. While it’s connected to the PC, the Sonos app on my mobile will say, that the sound is playing on a TV. However when I try the setup ‘connect the Beam to a TV’ (my PC) via the Sonos app on my mobile phone, it tells me that it can’t find any HDMI-Arc connections.The Audio output adapter on my windows is the “Realtek digital output”. I’ve tried various versions of the drivers - old and new ones. Right now I’m runnig the current system. (with various other vers