Home theater

I plan on wall mounting my Arc above a (non-functioning) old-time looking wood burning stove. I saw in the wall mount instructions that four inches are recommended on top of the Arc, below the bottom of the TV.   My question is, how much space is recommended BELOW the Arc?  How close to the top of the stove can I mount the unit without adversely affecting the sound quality? Thanks!

I’ve seen a lot of posts of situations where people experience LOW input volume on the ARC, but we have the exact opposite.  Current setup: Amazon Fire TV Cube (2nd generation) → Samsung Q9 65” (2018) → Sonos ARC (bonded w/ SUB and AMP) -- all HDMI, using HDMI/ARC from the TV to the ARC. Listening to content at normal listening volume requires keeping the Sonos volume slider for the room at 10%-15% max.  Anything beyond that is very loud.  Resulting impacts are larger increases in volume with each increment, and an almost unusable digital assistant (since there’s no way to set the digital assistant volume separately from the overall volume). We’re fortunate in that we don’t experience the audio cutout that others do, but do frequently experience a situation where the audio doesn’t sound through the ARC when the TV and Cube are powered on.  Power cycling the TV or flipping the audio mode back and forth on the TV corrects the issue.Neither the Fire TV Cube nor the TV has a way to adjust

I have successfully setup my Sonos Arc to my TV 65c815k Tv to Hdmi Arc port.Enabled CEC CONTROL and TOS link as prerequisites for connecting the sound bar. The in Apps on TV are Disney plus , Prime Tv, and Netflix tested sound and I only get detection for DD PLUS 5.1 for Dolby atmos movies. I have upgraded TV software and I have tested Sony UBP X 700 with two dvds to tv only and I do get Dolby atmos signal icon on screen. I connected Sonos and cannot get Audio detection to test via sound bar. Will revisit the DVD player settings. The ps4 works but still no Dolby Atmos. TCL have not responded to be frank their support is not very good.  I assume either I need to do something else or the HDMI ARC port cannot route uncompressed audio    

The Sonos app for iPhone etc. has this really great feature where I can play my music (from within the Sonos app) everywhere, ie. on all speakers.Does that functionality exist for the Arc? I recently got one and it works great with my TV and is great for watching movies etc., but if I want to watch some live concerts I don’t really care about true 5.1 surround sound, I’d rather have it play on all my speakers. Is that possible?

Hello Sonos Community, my apologies if this gets asked often. I plan to purchase the Sonos Arc, a Gen 2 sub, and two Sonos One SLs for a surround sound setup. I understand the Sonos Arc supports Dolby Atmos but not DTS. Does this refer only to the surround sound function or does it mean no audio support at all for DTS and I would only hear silence when trying to watch something mastered with DTS rather than Dolby.  Let me explain further as I've had difficulty finding an answer online; I have a 4k tv with an eARC port, and a Sony 4k blu-ray player. Warner Brother's Tenet recently came out on 4k disc with DTS audio. If I were to play the disc with the setup described above and Sonos products, what will I hear? I know it won't be surround sound but will it just be silence or a basic sound minus surround sound effects? Thank you for taking the time to explain this to me. 🙂 

I brought home an Arc yesterday and following set-up, have run into numerous issues (I’m a long-time Sonos user, have 5 other speakers, have never had issues).  It’s connected to a brand new Sony A8H, with I believe all settings properly configured (eARC < Auto, Pass-thru < Auto, etc.).  Some issues I’ve encountered so far: Wildly inconsistent when playing music, especially in tandem with other speakers.  Three quarters of the time the speaker doesn’t even appear in the app.. Get frequent errors, delays and pauses when trying to start music when in the rare situation, the Arc does appear within the app When appearing in the app and playing music (a rare situation), volume is finicky and delayed when trying to control thru the app (might take 5 seconds for the volume to adjust to desired level). Arc seems to work when using as a soundbar with my TV - but similar to the above issue, most of the time doesn’t appear in the app. When testing with Atmos (using built-in Netflix app) -

Hi, all.Now i have my Samsung TV connected with HDMI-ARC to Sonos Bean and the Symfonisk lamp of Ikea in the back. The sound its amazing.But, now i want to set up a cinnema. I want my projector in the back. I also want to set Sonos Amp in the back, with to wired speakers and sub. All of then must be in the back.Finally, i want Sonos Bean in the front. I know sonos Bean can send surround to my back speakers without wire. Can i send from sonos Amp to Sonos Bean without wire?Do you know what i mean?What could i do?Thanks                    

We have had a Sonos beam connected to our Samsung TV for a couple of weeks now. Until today, if you adjusted the volume it displayed on the TV with + or - however today this has disappeared. The volume still changes but there is no actual display. We have made no changes to the set up other than to turn off the loudness setting. How can we get it to display again?

Hey friends: I have a sound bar configured with a satellite pair of Sonos one speakers as L& R in the living room. I have two Sonos One speakers on the adjacent, open floor plan dining room. IYHO, should I set up the dining room speakers as a L&R pair or leave them independent?

Surround falls out. I have to remove surround and then add the five's back to the system to have the surround back.What can be the problem and the solution.Tnx

I have just received my new Arc which I bought as an upgrade from a Playbar. I’ve ungrouped the sub and surrounds from my old Playbar and “moved” that Playbar to a different room in the app prior to sending it back SONOS. The Arc is now connected to the Sub and surrounds.How do I permanently remove the Playbar from my SONOS system and the iPhone app? It still shows up - even when completely unplugged.Thank you.  Mark

I need to connect a phonak TV connector for hearing aids and a Sonos Beam to my LG OLED TV.  LG says I can only output HDMI or optical audio not at the same time.  The phonak only has optical input.  Any ideas?

I have a new Beam and I’m trying to connect it to my PC via the HDMI optical output adapter, however my Sonos app doesn’t recognize the PC as a TV properly.My PC specs: MSI MAC x570 Tomahawk motherboard with an onoard audio card: Realtek ALC-1200A, and 1x Optical S/PDIF Out.My situation right now: I connected the beam to the motherboard via the optical output adapter. I’ve come as far as the PC recognizing the beam as an external speaker (that took a loooong time). I can control the volume of the beam via the windows sound control. While it’s connected to the PC, the Sonos app on my mobile will say, that the sound is playing on a TV. However when I try the setup ‘connect the Beam to a TV’ (my PC) via the Sonos app on my mobile phone, it tells me that it can’t find any HDMI-Arc connections.The Audio output adapter on my windows is the “Realtek digital output”. I’ve tried various versions of the drivers - old and new ones. Right now I’m runnig the current system. (with various other vers

I have a beam connected to a TCL tv through eARC. When I watch Cable tv (optical) the picture skips/blurs until I unplug the eARC cable from the beam and plug it back in. I have no issues watching Netflix using built in tv app or PS4 connected by HDMI. Thoughts?

Can I connect the sonos one along with a sonos one sl as the two side speakers in a surround sound set up?

I bought an arc thought I’d get next lvl atmos sound… but have had nothing but headaches..it will work for a week then mid show not even pushing any buttons will just stop emitting sound until it’s hooked back up threw optical..this is beyond frustrating and no where is it made apparent if you own a Samsung tv this product won’t work... this is a big chunk of the market have they not solved this problem yet? Should I be looking for a new sound system that works..

The problem I am experiencing is that sometimes the sound emanating from the Beam is garbled; i.e., it sounds as if the person speaking is talking underwater.  This happens randomly and generally only last for anywhere from a minute to as long as three our four minutes.  I exclusively use the Beam for tv playback and have it paired with two Sonos speakers.

I have 2 Sonos play bars and an arc connected optically to 3 separate new Samsung TVs.  After pressing mute they briefly do so and then None of them stay muted.  How can I fix this issue?

Hi, this is my 1st post so please be kind.I have a 2 month old LG OLD65BX and this supports Atmos - I have recently spent a fair bit on a Sonos setup that includes the Arc & 2 x 1sl’s. (Received the Arc yesterday)  I am trying to get Atmos through the Apple TV app from the TV and others but all I am getting is Stereo PCM 2.0 - can anyone please assist with what i can try to get this resolvedIt’s also worth noting that the TV has eARC and the Arc is connected directly into this port 

How to connect Sonos Play 5 (gen2) with Nebula Mars 2 projector? Can someone please advise me how to make this connection work?  I also have a Sonos Play 1, if that is better for this. Thank you.

got a new tv and setting it up, on the old tv it was set up in the optical cable, this one I can use the hdmi arc port-  tried moving to new tv and it is not working -  how can I do this

All,   My girlfriend and I are building a new house. We currently have several Sonos-speakers, but after some debate we’ve landed on in-ceiling speakers for the living room and dining-area.   For the living room, I expect to go with 4 of the Sonos/Sonance in-ceiling combined with two AMPs and my Sonos-sub to create a 4.1/5.1 (virtual center) surround-setup. I am looking for any reallife experience with a similar set-up before I close the deal with our contractor.   We used to have a complete setup with a Sonos Playbar, two Play:3s and the Sonos Sub in our living-room so any comparison with that would be much appreciated.   Depending on the input we get, I might consider switching the fronts to something larger and better angled at the listening position than the Sonos/Sonance-speakers. However, I would appreciate the possibility to use Trueplay, as the living room will be on the 1st floor with an open space to the dining room (you can walk to the end of the living and look down at the

Hi all. Just got an Arc. Really bad audio delay when using Xbox series x - seems to be about 100ms. I have tried all the options in this forum but can’t improve it. Any tips before I return the arc? There is also a delay with my sky Q box but not as bad. Apps on tv play fine.thanks 

Hi Eveyonereading up I can see that using a AMP for back speakers disables the sub output!So I would need a Sonos SUB! But if I use an AMP for my existing B&W back speakers would I still be able to use Trueplay and calibrate them to the ARC and SUB? Or would two ONE SL be better?I already have a old 5.1 wired surround setup in my living room!and for music I would like to keep my bigger B&W 800 series front speakers but not sure that an extra AMP have the power to drive them… (I might miss my Center speaker? HTM1 ) Don’t know the quality of the ARC as Center?The TV should be eARC compatible OLED77C9PLAAlso my Shield Pro should be able to transcode DTS?But I have to make a decision to either go the SONOS way (User friendly and easy to use - no more HDMI inputs or buy a new surround receiver and some ceiling speakers also my TV is on a special mount where I pull the TV 65cm from the wall creating the perfect distance to the sitting position - So the ARC need to be mounted undernea

Bought new Samsung Q60T TV last Saturday & connected the S2 Connect Amp to Samsung TV through HDMI (2) eARC Connection.Afer spending good money & three days with Samsung Eng in setting TV up correctly he gave in & said phone Sonus When the Sonus S2 is connected to the TV & my Sky Box to the other HDMI (1),it kills the sound on Sky & plays my Sky Box through the S2 but to the speakers hard wired to my S2.As these are in another room where my wife watches her tv ,it scares her to death.Seriousy I believe it is something to do with infrared IR signal either through the remote, which will not reset the S2.When I went all the way through the Sonus Amp set up I cannot drive the sound through the TV,when this fails it Samsung ask me for the Sonus Serial Number,I enter the correct one & it will not take it - at this point Samsung Eng gave up