Home theater

If I turn on the radio on my sonas beam and then turn it off ,it doesn't automatically go back to playing the TV audio.Any ideas where I'm going wrong 

I have a Samsung UE55MU7000 TV and have just purchased an Arc, Sub and 2x SL1’s.  I can get Dolby Digital + output when I check on my system app but even with output on Disney + app which is supposed to be Atmos I still only get DD+.  Is it the TV blocking the Atmos ? 

Hi Guys.So, I have a beam directly wired to LAN. Is it required to have Wifi ENABLED on the Beam in order to get this to pair to Play:1s for surround?  I’ve been messing around and when I disable Wifi on the beam (the play:1’s are wireless) I can’t seem to get them to work.  When I enable the wifi, the surround setup in the S2 app seems to fail, but then after it fails it kicks in and starts working as surrounds.  Any thoughts on this?Thanks!

I have the LG CX77 and a Sonos arc connetec. I have Chromecast on HDMI 1. When I watch a movie on Netflix using Chromecast - I get great sound through the arc (surround). But when watching am movie using the built in Netflix App or watching cable - I dont get good sound. Is there a way to configure the sound to be better / consistent with my Chromecast expereince?

I have seen a couple of people finding solutions to setting up the Sonos Beam with a TV with no Arc or Optical in. I do obviously need a converter and i didn't want to buy the wrong one, so i’m reaching out for some assistance. the TV is a 2013 Toshiba model: 50L5300UCI have attached a picture with the back of the TV, which converter would work ?Appreciate the help in advance!  

I am looking at purchasing the HDFury Arcana to split off lossless audio to the Sonos ARC but I wanted to first see if others have done this and noticed a signification improvement in the audio compared to Dolby DD+.My setup consists of a Sony 65” A8G, Sonos ARC + 2 One SL’s + 1 Sub Gen3All opinions appreciated.

Since this morning :my Beam is no longer recognized by my Samsung EU46ES7000 TVTherefore it does not work anymore with my TVConnection : HDMI ARC (CEC Anynet+)

Hello, as everyone, I’m excited about the Sonos arc capability, but unable to directly find an answer to my question from the internet.  I currently have a Sony OLED A8F with HDMI Arc and mainly utilize a sony bluray player and Apple 4K TV for my movie and streaming.   My question is, I am aware that my TV will only be able to deliver at best DD Plus Atmos to the Arc due to HDMI ARC.  However, I am curious if I bought an AV receiver with HDMI 2.1 capability if it is possible to deliver the Dolby TrueHD Atmos to the Sonos Arc this way?  I already am looking for options as the Sony bluray player I have delivers gorgeous Dolby vision to my TV, but it can’t deliver surround sound to my Sonos as it can’t convert DTS:X to Dolby (and thus I generally use my apple TV), so I am looking for a receiver that can convert that as well.  Anyways, I understand there are a lot of variables at play, I just want to deliver Dolby TrueHD to a sonos Arc via an AV receiver and am curious if that is possible

Hello. I just bought the SONOS ARC soundbar. I connected it to an LG OLED C9 PLA via eARC and it works perfectly, but if I want to change the sound output from the TV to a headset, or to the TV speakers, after a few seconds, the bar dominates the connection and automatically switches back to the eARC output, beeing impossible to use headphones without disconnecting the HDMI.Are there any configuration options to prevent eARC from dominating the audio output?Thanks

I have just bought my Sonos Arc and paid the Virgin 360 remote so I can change the volume. This function worked for about 1 week, then all of a sudden, I was not able to change the volume of my sonos arc using the Virgin 360 remote. I tried to re-pair the Sonos Arc and Virgin 360 remote, replaced the batteries in the remote and reboot the virgin box. None of this works, when it worked for about 1 week.  Please can someone advise on this issue?  

New Arc with Sub and two One SL speakers unboxed today tried to set them setup and got nothing but irritation. The Arc connects through the app on android and I get sound from the TV through the Arc. I can connect the sub and speaker with the android app but when I try to add them to the Arc they simply will not connect. Everything is connected to the same subnet the android devices and all the speakers.  I have tried on two android devices, uninstalled the app and re-installed the app on both devices, restarting both android devices multiple time including between the uninstall, lost count of the number of times I have reset all of the Sonos components by powering them off and holding the connect button on power on. I moved the access point right next to the speakers, tried an ethernet connection directly to the speakers and restarted the access point several times nothing seems to work to get the sub and surround connected to the Arc. When I open the app on android in system to the r

I received a Sonos Arc Shadow soundbar for Christmas and added some Sono One SL speakers.  How can I control the soundbar and speakers at the same time with my remote? I have a Samsung Smart TV. When I want to mute the speakers, it only mutes the soundbar.  Once TV turned off and turned back it only turns on the sound for the sound bar.  Can they all be sync to work the same?

Hi Team,      I have 4k projector which supports only ARC. I am looking for Sonos eARC , I know the current version doen’t support this compatibility to enjoy the Atmos. In future is there is any plan to support this similar to https://www.hdfury.uk/product/hdfury-arcana/ , If so I can wait for it , please help me to rectify this problem.Thanks

I’ve been trying to fix this issue myself after searching here and other sites, to no avail.  I was watching WW84 on the Samsung TV HBO Max app. It shows Atmos support but I can’t get the DD+ Option to become available.  TV: Samsung QN82Q7DRAFXZASonos ARC connect to TV via HDMI ARC port Anynet + is active Input Signal plus is active  Is there something I am missing here? One thing I did notice is I can’t choose the audio input type when I am in the expert audio settings.  Do I need a 2.1 HDMI?  thanks for the help! 

Just bought Sony Bravia XBR77A9G, with Sonos Arc, Sub, and S2's.  The installer said he wanted to use Optical audio, not ARC, as he had done other installations using ARC with this system, and the customer had issues with signals, audio or video.  Online seems to have a fair amount owners confirming this.  My issue is that I am missing out on some higher-level audio processing using optical.  Anyone had this issue, and if so, solutions?  Thanks! Moderator edit: Changed Beam to Arc for clarity

Hi, could I connect my TV via HDMI Arc for movies & a microphone mixer for karaoke via optical port to Sonos Arc? Then select the audio output from my TV whenever I want do either activity. 

Problem: No surround or sub volume, speakers “not found” when adding to surround setup with Arc.Setup: Sonos Arc, Sub (gen 2) and Sonos One SL’s for 5.1 surround.Symptoms:  Despite working for a day or two, we noticed there was no sound coming from surrounds nor the sub. Trueplay was saying speakers were missing and something about making sure they are powered on and in range. In another screen (I should have screenshot it, sorry!) I had a warning about there being a wifi repeater that some speakers were linked to but the app didn’t specify which and it wasn’t clear if that was having any effect. All the speakers were working when removed from the surround setup and used to play music so I knew it was a surround issue, not a connection issue.I removed the speakers from the setup one at a time but when I went to add the speakers back into the surround setup in the app it said they couldn’t be found even though they were clearly listed in the app independently and could play music indepe

I am setting up a home theater with a Sonos S1 products, Epson 2250 projector, and DENON AVR 2312CI.I have Sonos S1 equipment (Playbar for front L, C, R), (2) Play 1s for Center L and R, Connect Amp for (2) rear speakers and a Connect Amp for Bass.Traditionally, I use the optical connector with a TV but how do I connect to projector or the DENON AVR? Can anyone recommend how to set this up?  

My TV keeps turning off randomly. An LG technician attended and looked up the logs on the TV. Identified the Simplink CEC as the cause of the shutdown. Apparently if it doesn’t get a signal from a device connected via HDMI it assumes the TV is no longer required. Advised to turn off CEC which he did. This created a new problem which is no sound via Beam. I selected the HDMI ARC output (which is where the Beam is connected via) and this triggers the CEC to come back on. It seems that in order to have the Beam running and as the primary sound output, CEC needs to be on. This brings us back to square 1 i.e TV turning itself off. The LG technician claims this third party device i.e Sonos Beam is not supported. Any ideas?

I’m replacing Beam with an Arc, can anyone confirm the HDMI cable supplied with Beam is the same as supplied with Arc ?Would save me the hassle of changing cable which is hidden behind wall, thanks. 

So I’ve been having weird audio sync issues when using LPCM through Apple TV via my LG C9.  The strange part is it’s only happening in some content.  The movie Taken on iTunes is really bad however the movie Chef on iTunes is fine (both 1080p 5.1). The Muse Simulation Theory concert is also fine (4K 5.1). The movie sound city on Amazon Prime is absolutely atrocious. All these problems are rectified if set the Apple TV to output DD5.1 but then I lose atmos.  the delay is inconsistent, some times small (Taken) some times massive (Sound City).  it’s very strange. Anyone else having this kind of problem?

Hi all, I’m in the process of building an entertainment unit including an electric fireplace and a 65” TV. Originally I was planning on recessing the tv into the wall so that it would sit flush with the surface but as I’m now considering the Arc I think this might not look right as the Arc will need to be surface mounted and not recessed. Any thoughts/suggestions on the best way to approach this if I want to go ahead with the ARC? Should I just forgo the recessing of the TV or have others gone ahead with a similar setup? (Recessed TV with surface mounted Arc) Pictures would be appreciated!  Thanks in advance. 

Hello everyone,I'm desperately trying to connect my arc to my Freesat 4k box, which is made by Arris. Although this box has only just come onto the market, I don't think it has CEC implementation.I bought an Arcana because I want the best sound possible from the arc.Here's the problem: every time I try to use the setup app I run into a brick wall with the message, "CEC not connected", and there is no option to move on beyond that point.I could happily live without CEC, and I really want to hear the arc in action, so does anyone have any suggestions, (I would rather not connect using the optical adapter because that means losing sound quality).Thank you for your time,Dom.By the way, all cables are brand-new HDMI 2.1

Hi guys.When playing music via a play1,, if I also select the arc (with attached SLs as surrounds) I only get the music from the play1 and the arc.If I unpair the surrounds from the arc then I'll get music from the SLs.  Am I missing something  

I often watch «Podcast» style youtube videos on my TV with ARC and I want to play the sound on all Sonos speakers. However it seems it uses direct connection when doing so rather than WIFI? Because a speaker (IKEA Symfonisk in this case) which is far from the ARC have big problems with the sound constantly skipping when doing so. All speakers have strong WIFI and no problems when using the App.Is there anything I can do to make this work better?