Home theater

I received a Sonos Arc Shadow soundbar for Christmas and added some Sono One SL speakers.  How can I control the soundbar and speakers at the same time with my remote? I have a Samsung Smart TV. When I want to mute the speakers, it only mutes the soundbar.  Once TV turned off and turned back it only turns on the sound for the sound bar.  Can they all be sync to work the same?

Hi Team,      I have 4k projector which supports only ARC. I am looking for Sonos eARC , I know the current version doen’t support this compatibility to enjoy the Atmos. In future is there is any plan to support this similar to https://www.hdfury.uk/product/hdfury-arcana/ , If so I can wait for it , please help me to rectify this problem.Thanks

I’ve been trying to fix this issue myself after searching here and other sites, to no avail.  I was watching WW84 on the Samsung TV HBO Max app. It shows Atmos support but I can’t get the DD+ Option to become available.  TV: Samsung QN82Q7DRAFXZASonos ARC connect to TV via HDMI ARC port Anynet + is active Input Signal plus is active  Is there something I am missing here? One thing I did notice is I can’t choose the audio input type when I am in the expert audio settings.  Do I need a 2.1 HDMI?  thanks for the help! 

Just bought Sony Bravia XBR77A9G, with Sonos Arc, Sub, and S2's.  The installer said he wanted to use Optical audio, not ARC, as he had done other installations using ARC with this system, and the customer had issues with signals, audio or video.  Online seems to have a fair amount owners confirming this.  My issue is that I am missing out on some higher-level audio processing using optical.  Anyone had this issue, and if so, solutions?  Thanks! Moderator edit: Changed Beam to Arc for clarity

Hi, could I connect my TV via HDMI Arc for movies & a microphone mixer for karaoke via optical port to Sonos Arc? Then select the audio output from my TV whenever I want do either activity. 

Problem: No surround or sub volume, speakers “not found” when adding to surround setup with Arc.Setup: Sonos Arc, Sub (gen 2) and Sonos One SL’s for 5.1 surround.Symptoms:  Despite working for a day or two, we noticed there was no sound coming from surrounds nor the sub. Trueplay was saying speakers were missing and something about making sure they are powered on and in range. In another screen (I should have screenshot it, sorry!) I had a warning about there being a wifi repeater that some speakers were linked to but the app didn’t specify which and it wasn’t clear if that was having any effect. All the speakers were working when removed from the surround setup and used to play music so I knew it was a surround issue, not a connection issue.I removed the speakers from the setup one at a time but when I went to add the speakers back into the surround setup in the app it said they couldn’t be found even though they were clearly listed in the app independently and could play music indepe

I am setting up a home theater with a Sonos S1 products, Epson 2250 projector, and DENON AVR 2312CI.I have Sonos S1 equipment (Playbar for front L, C, R), (2) Play 1s for Center L and R, Connect Amp for (2) rear speakers and a Connect Amp for Bass.Traditionally, I use the optical connector with a TV but how do I connect to projector or the DENON AVR? Can anyone recommend how to set this up?  

My TV keeps turning off randomly. An LG technician attended and looked up the logs on the TV. Identified the Simplink CEC as the cause of the shutdown. Apparently if it doesn’t get a signal from a device connected via HDMI it assumes the TV is no longer required. Advised to turn off CEC which he did. This created a new problem which is no sound via Beam. I selected the HDMI ARC output (which is where the Beam is connected via) and this triggers the CEC to come back on. It seems that in order to have the Beam running and as the primary sound output, CEC needs to be on. This brings us back to square 1 i.e TV turning itself off. The LG technician claims this third party device i.e Sonos Beam is not supported. Any ideas?

I’m replacing Beam with an Arc, can anyone confirm the HDMI cable supplied with Beam is the same as supplied with Arc ?Would save me the hassle of changing cable which is hidden behind wall, thanks. 

So I’ve been having weird audio sync issues when using LPCM through Apple TV via my LG C9.  The strange part is it’s only happening in some content.  The movie Taken on iTunes is really bad however the movie Chef on iTunes is fine (both 1080p 5.1). The Muse Simulation Theory concert is also fine (4K 5.1). The movie sound city on Amazon Prime is absolutely atrocious. All these problems are rectified if set the Apple TV to output DD5.1 but then I lose atmos.  the delay is inconsistent, some times small (Taken) some times massive (Sound City).  it’s very strange. Anyone else having this kind of problem?

Hi all, I’m in the process of building an entertainment unit including an electric fireplace and a 65” TV. Originally I was planning on recessing the tv into the wall so that it would sit flush with the surface but as I’m now considering the Arc I think this might not look right as the Arc will need to be surface mounted and not recessed. Any thoughts/suggestions on the best way to approach this if I want to go ahead with the ARC? Should I just forgo the recessing of the TV or have others gone ahead with a similar setup? (Recessed TV with surface mounted Arc) Pictures would be appreciated!  Thanks in advance. 

Hello everyone,I'm desperately trying to connect my arc to my Freesat 4k box, which is made by Arris. Although this box has only just come onto the market, I don't think it has CEC implementation.I bought an Arcana because I want the best sound possible from the arc.Here's the problem: every time I try to use the setup app I run into a brick wall with the message, "CEC not connected", and there is no option to move on beyond that point.I could happily live without CEC, and I really want to hear the arc in action, so does anyone have any suggestions, (I would rather not connect using the optical adapter because that means losing sound quality).Thank you for your time,Dom.By the way, all cables are brand-new HDMI 2.1

Hi guys.When playing music via a play1,, if I also select the arc (with attached SLs as surrounds) I only get the music from the play1 and the arc.If I unpair the surrounds from the arc then I'll get music from the SLs.  Am I missing something  

I often watch «Podcast» style youtube videos on my TV with ARC and I want to play the sound on all Sonos speakers. However it seems it uses direct connection when doing so rather than WIFI? Because a speaker (IKEA Symfonisk in this case) which is far from the ARC have big problems with the sound constantly skipping when doing so. All speakers have strong WIFI and no problems when using the App.Is there anything I can do to make this work better?

I am not getting any surround sound from my new Chromecast with Google TV (CCGTV).Its plugged in a Samsung TV. Sonos Beam connected via HDMI ARC.The CCGTV audio settings are set to Auto: Dolby Digital or Manual: Dolby Digital (tried both)The Samsung TV audio settings are Bitstream - PCM (Dolby Digital and DTS greyed out, not available)My TV is playing stereo 2.0 PCM only.The Sonos app only shows stereo 2.0 PCM.  My PS4 is in another HDMI input, set to Bitstream-Dolby Digital.The Samsung TV audio settings are Bitstream - Dolby (here Dolby is available)My Sonos is receving a Dolby 5.1 signal, the Sonos app shows Dolby Digital 5.1 from the PS4.So the TV can passthrough Dolby 5.1. Is the CCGTV not outputting the right format?Can someone assist me to find a solution?

I am unable to control my Playbar via my Samsung smart remote (BN59 01312R supplied with 2019 Frame TV) using infrared. My Samsung One Connect box (also supplied with the TV) is hidden in a draw, but does allow the remote to operate the playbar when in the open, presumably via RF/Bluetooth.  I have been able to set up my Sky Q box to function in this way, which also uses IR, and the other remote supplied with the TV (bn59 01175Q) also works, again using IR. I’ve read multiple articles on this topic both on the Sonos support pages and more broadly, and while I see plenty of guidance relating to the Samsung One remote (none of which has remedied the issue) I don’t see any pertaining to my own remote (BN59 01312R).  Any support would be much appreciated! Thanks  Gareth 

This has been an issue for me since the release of the playbar, and is still a problem today with the Arc.The SUB should have separate level settings for TV and Music just like the surrounds do.Ideally we would have separate EQ settings as well.Movies have way too much base and my kids aren't old enough to understand how to use the app to adjust the bass levels.

Is my tv compatible for the home theater with the arc bar?

Hi,Anyone know if sonos are planning to add the feature of adding a second sub to the same room?I know that it's possible to add the second sub to another room and group play.But then i lose my sourround setup.The ability to use two subs in one room would be a great feature. The use of two subwoofers in one room has been a trend in high end home audio for the past few years.Sonos, please add this feature - I am ready to add a two sub system right now !

Have Beam connected to TV thru ARCCan I add 2 Homepod Mini’s to the “Family Room” for surround sound sound instead of One’s?  

I’m experiencing an audio delay on my Sonos Arc whenever I use native apps like Youtube and Netflix through my LG C9 TV. All the settings I’ve found deal with delaying the audio further, but none let you do the reverse (i.e. delay the video signal or pull the audio signal forward). It’s a delay of somewhere between 100 - 200ms using this a/v sync test video, and it’s just about noticeable to be infuriating: https://www.youtube.com/watch?v=TjAa0wOe5k4 This delay seems much shorter when I watch the video through my Shield device, but I’d like to stick to the native LG apps because of better Atmos support.  Any thoughts on why this might be happening and how to fix? I’ve looked at a couple of posts here and here but I don’t see a negative value for the audio delay on my TV sound settings. Here are my current settings: C9 sound settings: Sound out set to HDMI ARC; Digital sound out set to Passthrough; e-ARC on; AV sync adjustment set to Off Arc: TV dialog delay set to zero.

Can you have a Sonos Arc work with 2 sonos Amps as a single room within the sonos App?I’ve read that you can do a 4.1 setup with just two sonos Amps but what about having a sonos Arc with 2 Amps?If I have the appropriate full audio stream feeding into the Sonos Arc from the source device would this setup deliver dolby atmos?One Sonos amp would power two sonance in wall front surround speakers with the sub output being active.  Then a second Amp would power two sonance in ceiling rear speakers as surround speakers (sub output disabled).With the output from the source device plugging directly into the Sonos Arc and the 2 amps communicating wirelessly to the arc in the same room.

Just wondering 

Currently have all Dolby Vision and Atmos enabled components including TV.  Current Theater sound is a combination of Sonos Arc, Sonos Sub and two Play 1’s as rear channels.   Trying to figure out if there is any advantage to upgrading the Play 1’s to Sonos in the rear in terms of Dolby Atmos use or even sound quality?    (RE: Does the Sonos Arc improve processing Dolby Atmos with an upgrade to Sonos ones in the rear over the current Play 1‘s)?  If not is there any significant sound quality difference between the Play 1’s and Sonos one.  Lastly, is there any advantage to introducing mid-way speakers so the arc is in front, two ones half way back, and ones in the rear?  

Hello.This problem has happened twice now where when I turn off night mode and either watch TV or listen to music, the Sonos one and Sonos SL surround speakers won't make any noise at all.They're on and recognised in the app, but no sound is produced, to fix the issue I have to disconnect them and re-add then to the system.Anyone else experiencing this??Is is a bug in the latest update?Very irritating. Cheers.Lewis.