My playbase won’t connect to wifi any more
I’ve submitted a diagnostics #612411484
Best answer by Mark P
Welcome, thank you for reaching out to Sonos Community since you already tried some troubleshooting steps let me try to assist you.
Have you already factory data reset the playbase?
One reason I’ve noticed on the diagnostic report that the playbase is not getting a good wifi signal.
If this still doesn't work calling our customer phone support would be the last option.
Let us know if it works. If you need help with any other information, please be sure to let us know.