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Trueplay causing right surround to be too loud

  • June 15, 2020
  • 6 replies
  • 613 views

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So I’ve just gotten 2 One SL’s to use as surrounds and have tried all night tonight to get them tuned correctly. 
 

No matter what I do they are always unbalanced with the right one being to loud. I even factory reset them and swapped them to make sure one wasn’t faulty. 
 

Anyone got any ideas? One thing I’m thinking is factory resetting the surrounds and then trueplaying just the beam and then adding the surrounds and leaving them untuned and manually balancing them. 

Best answer by ratty

You can’t Trueplay the Beam then add the surrounds. Adding them would erase the Trueplay tuning. 

The first phase of Trueplay sets the balance between the channels. Can you not stand closer to the right surround and see if that helps?

 

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6 replies

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  • Author
  • Avid Contributor I
  • June 15, 2020

So turns out as soon as you add surrounds it delete your previous trueplay so tuning and then adding the surrounds won’t work


ratty
  • Answer
  • June 15, 2020

You can’t Trueplay the Beam then add the surrounds. Adding them would erase the Trueplay tuning. 

The first phase of Trueplay sets the balance between the channels. Can you not stand closer to the right surround and see if that helps?

 


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  • Author
  • Avid Contributor I
  • June 15, 2020

You can’t Trueplay the Beam then add the surrounds. Adding them would erase the Trueplay tuning. 

The first phase of Trueplay sets the balance between the channels. Can you not stand closer to the right surround and see if that helps?

 

Yeah that’s the next thing I’m gonna try. 
 

it’s just silly that there’s no manual balance. It’s a very simple adjustment. 


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  • Author
  • Avid Contributor I
  • June 15, 2020

Just got confirmation that another user on reddit is having the exact same issue with the right surround in his set up which he also just recently set up. 
 

am now wondering if it is an issue with the most recent update to trueplay which was probably updated for the arc. 


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  • Trending Lyricist I
  • January 10, 2021

Hi,

Have you been able to resolve your concern since or do you still have the same problem?


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  • Trending Lyricist I
  • January 17, 2021

I think I just found the problem!


It seems that switching from "ambiance" to "full" reading to "music reading" solves the problem! Strangely, once "full" mode is activated and after having a TruePlay, the two surround speakers are at equal volume. Also, I also noticed that turning "full" to "ambience" during playback again makes the surround right speaker sound louder. And once back to "full", everything is back to normal and the 2 surround speakers sound at the same level again.


The same goes for activating and deactivating TruePlay. Once TruePlay is turned off and back on again, the speaker on the right is louder again. But once gone from "Complete" to "Ambiance" then from "Ambiance" to "Complete" the 2 surround speakers are again at the same level .. Very strange !!


PS: I want to point out that the sound bar and surround speakers are mainly used for television. And this is all really about the use of television.