Home theater

Hi I have the LG GX series tv and until recently have had a beam with 2 surrounds all working fine.  I upgraded to the arc but now am getting drop outs.I’m using HDMI 2.1 cable with eArc enabled on the tv - ive also tried it wthoutIt works for about half hour then the arc just drops and cannot be seen even through the app - ?+LS+RSi have to reset and add the arc again,   Ive reset all 3 speakers but still happens.  No sound through the arc and dissappears from the app - flashing white light.  Just before it drops, it makes several clicking noises As I said  with the beam it works perfect with no issues Thanks in advance

I’m in the process of building an outdoor kitchen and have selected the Furrion Aurora - Full Shade Series 65-Inch Weatherproof 4K Ultra-High Definition LED Outdoor Television with Auto-Brightness Control for Outdoor Entertainment - FDUF65CBR. I’m wanting to pair this up with the Arc.  I read through so much of the forum but really can’t see anything that helps me understand if they are compatible? My second question(s)… once an Arc is connected to the TV… a) will what I play on the TV now be able to be broadcast throughout my Sonos system?b) can I play music through the arc like any other speaker in my Sonos system if the TV is turned off? c) most of my equipment is only S1 compatible and I want to slowly upgrade.  Is it realistic to think I can start with all of my outdoor equipment on S2 and my indoor on S1 and not have control and conflicts with the apps and music services?d) what else should I be concerned about? Thanks for any insight! jhawk635

Samsung QLED Q60T One remote.  I’ve just bout a new Samsung QLED Q60T and a Playbar. The remote only works (badly) when I’m less then a meter away from it. When I move away and sit on the couch 3m as way it dose not work. Both are brand new and swapped out to brand new batteries. Sitting on the couch I can only change the volume with the Sonos app. Any idea how to fix this please? move seen someone else on here with the same problem with no answers to the problem. thank you 

Anyone know if Microsoft store actually has these in stock or what? Ordered one on there and it says delivery 01/21/2021 so im hoping it is true. 

I am planning to set it on top of a media cabinet that has a somewhat heat sensitive finish.  I want to see if this device typically would run hot, or if I should definitely plan on mounting it to the wall.

I have a total of 7 other speakers, the boost and now the port that I have connected my home theater to.   When playing music all of my speakers are now out of sync with timing.   I’ve done all the updates.  Tried all 3 channels,  restarted the network and restarted each speaker.   Is there something else I can do to make them all play at the same time because my house now sounds like a echo chamber.  

LG Firmware 03.21.09tvOS 14.3Sonos 12.2.2diagnostics reference code 1031729708 The issue that 03.21.09 was supposed to fix is still causing sound cutting out for me. It worked today, then suddenly stopped. Works with Atmos, but not getting any other audio. Everything seemed to be working fine until I tried to match a movie trailer in the movie tab of Apple TV.  Settings on LG CXSound Out: HDMI Arc / HDMI Input Audio Format: Bitstream for all / Digital Sound Out: Pass Through / eARC: on / Auto Device Detection: On / Simplink (HDMI-cec): On / Auto Power Sync: Off Apple TV audio setting Default Sound: TV speakers / Audio Format: Auto, Atmos Available

Hi folks, Recently upgraded my Play 5 Gen 1 for a Sonos Beam. Fairly happy with it though music playback was probably better on the speaker.  Anyway my question is regarding TV audio input. I am only using the beam for my TV audio (ie no extra surround speakers). Would I get any benefit from using Dolby 5.1 source from my TV ARC output or am I better sticking to PCM stereo? I have read a lot of conflicting things online. It seems there are less issues with dialogue sync using PCM but Dolby 5.1 is better "quality" - however I am not sure if this makes any difference if I am only using the beam on its own.  Thanks in advance if anyone knowledgeable can help!

Here’s my setup: Sonos Arc - connected through supplied HDMI cable to ARC port on my TV - Vizio P55-F1 (2018)   Issue: VIzio remote control will only turn down the volume, not up.  Power Cycle seems to resolve for a short period of time.  Also it seems I can only turn the volume up if the Arc sees the IR signal from the remote, If I make sure only the TV can pick up the IR signal it notices that I have pushed a button and displays the volume level on the screen but will not increase or decrease the volume.  TV volume controls work fine if the Arc is unplugged.  Also noticed the volume controls on the back of the TV won’t turn the Arc volume up or down either.   Hoping someone can point me in the direction of a fix, or at least wanting to see if others are having a similar issue.

I know this has been covered before but I wondered if anyone is still experiencing this problem…My Beam occasionally (on average 5 or 6 times per month I'd say) starts to buzz quite loudly,  all of a sudden, when watching TV (usually YouTube when the kids are watching, maybe Netflix too, I haven't made notes though). Doesn't happen when playing music via Spotify.You can still hear the TV sound, but it's overlaid by this loud buzzing, a bit like there's a loud motorcycle in the distance outside my house.Sometimes it can be stopped by switching to another 'channel' eg from YouTube to Disney+. Most times all that will stop it is unplug the Beam then plug back in again.Beam is connected to Samsung TV with HDMI ARC.I have a sub and 2 Play 1's as surrounds in addition to the Beam.Have been talking to Sonos about this issue since SEPTEMBER. Back then on their advice I reset the system, which made no difference,  the noise came back.Since then Sonos are refusing to accept there's a problem, th

Okay Sonos Community I want you to let Sonos know that as a home owner that has one dedicated room where I have a home theater set up as well as enjoy listening to audiophile quality sound I am having a real hard time with all of the Sonos line in order to get the sound I want.  I either have an excellent home theater system with the Arc, Sub (or even two Subs), and Ones (or Fives) or I have a great music system with the Fives and Sub (or two Subs).  The Amp and Port are no goes as I do not fine them that great when it comes to their DAC (sound is too bright at higher volumes) when it goes to my Dynaudio tower speakers.  Yes the Amp and Port are good in their specific uses but not in a music room (my opinion only).My perfect world would be a Sonos Center (center channel) that would support the entire home theater system while allowing someone to not use it or the surrounds when they just want to listen to music.Perfect set up:Sonos Fives for left and right front channels.Sonos Center (

Hi Sonos support. Sonos arc + sub. Playing Netflix on Philips 55pus7272/12 Sometimes the sound is crackling and distorting. It changes to some very, very harsh, metallic, robotic sounds. Have to stop the streaming immediately because it's so loud and very, very bad sounding.    

Hello, I’ve purchased a Sonos Beam and of course because I know little about electronics, I’ve realized that my old but dependable Westinghouse LVM-42w2 TV lacks the input/output I need to make it the two work together. The Beam’s optical adapter does not match any of the ports. I’ve read about converters, but I have no idea if any of them would make the two work together or not. If not, this is not a big deal, I just need to upgrade my TV. Any ideas would be appreciated, happy to provide more info if needed. Thank you!

Afternoon All, I have jsut got the xbox serices X and they ahve remoed the optial out port which i used to connect my xbox x to the playbar with. So now my only option is to go back to the optical out from the TV’s conenction box. The problem with that is the audio is then delayayed when i set the xbox to bitstream and DD. This seem to be a well know problem with no obviouse solution. I have a couple of questions would a spliter like https://www.amazon.co.uk/Extractor-Splitter-Optical-Toslink-Converter/dp/B08CK59T9X/ref=sr_1_3?dchild=1&keywords=hdmi+optical+splitter+60hz+xbox&qid=1605015709&sr=8-3 solve my problem and give me the option of puting the optical out from there rather than the TV? Or is i sold the playbar and got the beam and used hdmi arc would that work or would I still get the same audit lag.  (note there is no way to adjust the tv, xbox or sonos to fix audio lag only video lag :-( ) Any help you can provide would be appreciated

Can I combine my existing Play 1 Gen 1 with a One SL to set up surround speakers with a Sonos Beam? Or do they need to be a pair on One SL’s to function with surround sound? 

The Sonos Beam seems to be overriding the ability to use a 4 channel HDMI splitter in my TV inputs. I am trying to use a splitter to connect Apple TV (new generation), PS4, and a Nintendo Switch. The other HDMI port on my TV is used for cable TV and the other port is used for the Beam. The TV is not ‘seeing’ the available port that the 4 channel splitter is plugged into.

Hi all,I am new to sonos, loving it so far. I have the arc matched with the new LG CX. I mounted the arc to the wall using the sonos bracket. I hung the arc upside down because the bottom actually makes a great great platform/shelf for the Apple TV and the Nintendo switch.  my question is, will this impact the sound quality in any meaningful way? Am I missing out on the true atmos sound doing this?  Also, in terms of panning and left/right channels, does the arc auto correct being upside down or is everything reversed? Help is appreciated. Thanks!

I upgraded from the Beam to the Arc but the dialogue vs action on the Arc is abysmal. I tried turning loudness off, turned speech enhancement on, tried night setting, nothing helped. Now I sit with my remote control in my hand adjusting volume scene by scene.Has anyone found a solution to this problem? I don’t own any Apple products so Trueplay is not an option (nor should I need a 3rd party solution).Please help!

I set up my new Beam yesterday.  My set up is SkyQ 2tb box, a Samsung UE43RU7100 4K TV and 2 x Play 1 speakers for Surround Sound.The Beam is connected to the HDMI ARC port on the TVMy Issue is this.  If I watch Netfix or Amazon Prime directly from the inbuilt Apps on the TV the sound is  syncing.  The surround sound is great.  No issues really at allHowever, watching anything from the Sky Box is impossible.  The sound/ sync is miles out.  I’ve tried adjusting the audio delay on the Sky Q box.  Its makes no differnece, whatever the delay I try.  I have also tried adjusting the delay on the TV setting.  Again no improvement.  Nor if I adjust the TV Dialog under Home Thatre in the Sonos App.  Nothing enables me to get anywhere near close to being able to get the syncing right.  It makes watching “TV” via the Sky box impossible. Now this is the case when I have the audio setting in my SKYQ box set as follows:  Digital Output HDMI is set to Dolby DigitalIf I put this setting back to “norma

Hello, I would like to buy 2 Sonos One SL to connect them either to my TV or to my Xbox One (for movies / video games), is this possible? Because everyone only talks about Beam or Playbar on internet, but I heard the sound of the One SL and I fell in love haha and naturally I can’t buy 2 Sonos One SL + a Beam or a Playbar... I hope you can reply to me, Thank you all very much and good day !

If the extra licensing costs are the biggest roadblock for adding support for DTS, I’d like the option of the user just paying for the additional license fee costs to enable DTS support.  Being able to use the Arc sound system with already owned movies or TV shows that have DTS audio tracks would be ideal.

I am watching Yellowstone.  I have Arc and Subwoofer Gen3.  I have audio enhancement on.  I have True Tuned. I have a new Sony x950h tv with Earc.  Dialogue is terrible.  Can’t hear it.  Turned up to 54.  Then all the other sound effects are really too loud then.  52319246 that is the number from where I sent in a diagnostic.How do you get the dialogue better   Add a speaker if so which Sonos?please help!!    

Recently got a Sonos Arc Surround system and a Roku Ultra to support Atmos. I noticed two options on the Roku Ultra for audio - Autodetect or Auto Pass-through. I noticed with autodetect it is showing in the Sonos app that it is receiving Atmos signal for every show on netflix and prime, even when I’m almost positive the show should not have Atmos. When I switch to auto passthrough it seems to only show Atmos signal in the Sonos app for the shows that have Atmos.I was trying to determine if there is actually a difference in the sound quality for the shows/movies that don’t have Atmos, yet are displaying Atmos signal in the app when I have the settings on roku to autodetect. I feel like the quality may be better but it may be in my mind. Is there anything that the sonos arc could be doing to upgrade the signal or actually produce a higher quality of sound when I have the roku ultra settings set to “autodetect” instead of “auto passthrough”?Thanks for the help!Josh

Let me start off by saying after reading all the reviews on sonos arc and bose 700, I opted for the Sonos. I don't understand how people can say the Arc is outstanding. Its not much different from a $300 sound bar. Please note my technical skills are above average. It took 3 attempts to follow simple instruction to get the Arc setup. Each time it had me unplug the power and try again. OMG. This is what you get for 8 bills. What a shame. Then the autoplay does not resort back to tv audio after playing music. People say , simply click the musical note and tap TV. Sure that works, but who carries there phone around the house with them when your over 50. Why even claim to have an autoplay function when it doesn't work. Today I had a Bose 700 sub delivered and the sound bar won't arrive for 5 more days. Lets see how Dolby Atmos, top firing speakers and an ugly to look at sound bar can compare to the Bose 700. I will; keep you posted.Please Note the top firing speakers do absolutely nothing

I have a samsung QN49Q70RA tv connected to Sonos beam for volume via HDMI4 (ARC) connection and the volume does not work.  I’ve tried many of the suggestions of others and it still does not work. Can you please let me know a set of steps to allow us to hear the volume with the beam set up