Controllers and Music services

I have been trying to add a Western Digital external drive to  Sonos on my Macbook.  The response comes back “No path to be added as a share.”  I have also tried a flash drive.  Sonos can see the subfolders on both drives.  Are there any permission issues here.  How can I get the drives to attach to the Sonos system.  The external flash drives are connected via USB (of course).

When you use Plex server on its own (e.g. iOS app) you can review your whole library by looking at its folder structure. However, when using Plex to play on Sonos the only options are by By Artist and By Album, both relying on metadata that are notoriously dodgy. Why can’t Plex on Sonos replicate this most simple function? This is the only way forward… I am still using S1 - not sure whether it is worth investing in an upgrade to S2...

After years with only the occasional lost connection, my old S1 system cannot be found by the S1 controller, either on my iPhone or my MacBook Air.  Literally overnight -- boom; no way toreach any of the four series one Sonos components.  Have rebooted everything, reloaded the controllers -- nothing helps.Any ideas, anyone?

After the latest app update, when you tap on the Sonos Android app, it always wants to display an empty queue, even if the queue is empty or not in use. There is nothing to clear, edit, or save for later.  Why does the app default to showing something that is not in use when it really should be showing the devices on the network? To be clear, it only appears when you’re bringing the app back from sleep, but it’s annoying and not at all relevant, and it never behaved this way before. 

After a recent upgrade, when I open the Sonos app on my Android (Moto Edge) phone, the queue pops up. I don’t use the queue so it’s just an annoying barrier to entering the app to play my music. I can’t see any way to stop that from happening. Has anyone else solved this..? Thanks!

So odd question, but given that Sonos has removed the iPhone volume button functionality I am trying to see if I can come up with a solution or if I need to buy the Ikea remote.  Is there a way to have your TV run through arc and also use an old remote for volume for music?  I have tried my remote and it does not register when the soundbar is hooked dup to arc.  We use this soundbar for music all the time so I would like a better solution than the janky slider in the Sonos app.  Any ideas?  Thanks!

My Sonos Beam and Sonos One are setup with alarms to play different radio stations (both from TuneIn radio, both at 7am, Kiss FM and BBC Radio 1) however they sometimes both end up playing Kiss FM.When I go into the Sonos app on my PC it shows that they are playing the correct stations but they arent! (Kiss FM has a distinctive self-advertising jingle so I know its playing Kiss FM and not BBC 1)This happens fairly often, today being one of those occasions. I submitted a Sonos diagnostic report 898793610

So, I have an Arc, Sub Mini (and two Era 200s). I can't get the Sonos app to show the Atmos indicator from the Sonos app. I'm playing tracks that already to be Atmos from Amazon Music or Tidal.I reduced the surrounds to just leave the Arc and Sub Mini and it's the same.Do I need to remove the Sub as well? 

Is anyone else opening the Sonos app and it says Sonos like normal than just goes to a black screen

My IKEA SYMFONISK Bookshelf can find my router, but it cannot connect to the music files inside. I updated to the latest version of Sonos S2 Desktop App (v15.5) and is using a Mac. I’ve tried to connect to three different routers and it just doesn’t connect about every week or so. Is there anyone else who is experiencing this or is this just me?

I am getting versions of the error below constantly with Relisten.  I have tried different songs and get the error over and over again until, suddenly they just work.  I do not have similar issues with other services and there seems to be little rhyme or reason to when it works (20% of the time maybe) or when it does not work (80%).  

The newest Sonos app and iOS release removed the ability to control volume, pause/play, and track skip via the iPhone buttons and Lock Screen. So be it. On the iWatch, the apps don’t close and I keep my watch unlocked when it’s on my wrist, so I have most functionality available when I’m using Spotify, Apple Music, etc. When will Sonos develop an app for the iWatch that provides similar functionality when it’s open and active?

Hi!Today searching for new music services in the Sonos app, I've seen 2 TuneIn services. One called TuneIn and the other TuneIn (new). Do you know which is the difference between them? I had installed the old one and continue working. 

all of a sudden i can no longer control the volume on my Sonos 1 speakers from the app on my phone. can someone help?

Listening to BBC Sounds on Sonos One SL, using Android App. The BBC Sounds website allows you to scroll through any station schedule to play past programmes. Is there a similar facility with the BBC sounds on the Sonos App? Moderator edit: removed ALL CAPS

I’ve been having an ongoing issues with Sirius XM dropping out on my Sonos system. I see from the forums that it has come up a number of times and the chosen answer always seems to be that it’s a problem with your WIFI. I disagree!Today, I am unable to play a Sirius XM channel for more than a couple of minutes before it stops. Here are some of the log entries that suggest it’s not my Wifi:Tuesday, August 1, 2023 - 8:23 AM Eastern TimeUnable to play '27 - Deep Tracks' - the song is not encoded correctly.Tuesday, August 1, 2023 - 8:24 AM Eastern TimeUnable to play '27 - Deep Tracks' - the song is not encoded correctly.Tuesday, August 1, 2023 - 8:24 AM Eastern TimeUnable to play '27 - Deep Tracks' - the song is not encoded correctly.Tuesday, August 1, 2023 - 8:24 AM Eastern TimeUnable to play '27 - Deep Tracks' - the connection to SiriusXM was lost.Tuesday, August 1, 2023 - 8:24 AM Eastern TimeUnable to play '27 - Deep Tracks' - the song is not encoded correctly.Tuesday, August 1, 2023 -

I have been successfully playing Spotify on my Sonos system (10+) speakers since years.Suddenly over the last days Spotify is not a service on Sonos anymore and it also does not appear as one of the many services, that one can add in Sonos.This is the same for all the devices that we use to control Sonos and Spotify, i.e. Android and Apple.I can still play other services (Tuneln, Sonos Radio) on Sonos and I can also play music from Spotify on each of my mobile devices. But I cannot send Spotify output to Sonos system.Has Spotify or Sonos discontinued the integration?Does anyone else have same experience

Come on Techies there must be a ‘fix’

played music yesterday - Spotify service on Sonos - now Spotify is no longer in my music service list and not selectable….! I’ve lost Spotify!!! Anyone else? Surely not just me

Hi, I’ve just updated my Sonos speaker and I can no longer search for Spotify - is there an issue with Sonos?  Or Spotify? Thanks on advance

The Spotify service is no longer available in my Sonos system and I’m unable to re-add it?  Anybody else having any issues?

Though Sonos status indicates that Spotify is functioning normally, I still cannot connect to Spotify…Does anyone else have this situation?

Hi,my Sonos apps cant add Spotify service any solution?

I want to add Spotify to my Sonos music services and for some reason it is not showing up. Also, when i use the Spotify app and choose the sonos device to play music it does not play through Sonos Move speaker but keeps playing on the phone itself. I can play on the other Sonos devices I have. I have updated the country in the app, this doesn’t seem to work either. Totally confused!

My Sirius is not playing on Sonos.Amazon Music and Tune In Radio stations are playing fine.Saved Sirius stations sping and return, “Unable to play the Radio station.”If I go to Browse=>SiriusXM=>Live and Extra Channels, it spins for a moment and returns “Unable to browse music”.This is happening on PC, Android, and iPad controllers.I first noticed it this afternoon; Sirius had been playing fine all weekend.https://status.sonos.com/ does not indicate any problems. I have gone to Settings=>Services & Voice=>SiriusXM=>Reauthorize Account and confirmed I’m signed in.