Amazon Alexa and Sonos

I have a problem with Alexa enabled Sonos speakers: Beam and 1s. It used to work but now if I say Alexa, play xxx, the speaker says playing xxx but doesn't. I can play the same things from the Sonos app. I don't even know whether the problem is with Sonos or Alexa!

Hi, I need some help, or maybe some clarification.  I’ll explain what I’d like to do or trying to do and hopefully someone more knowledgeable can tell me how to achieve what i’m after or whether it’s even possible.  In 2020 with the year we’ve had I believe anything is possible, even cross-brand multi-room :) I have purchased two Sonos One speakers for the house, already in the house I have the latest Amazon Echo Plus and Echo Spot.  Let’s forget about the Echo Spot, that’s lame.  What I would like to do is have the two Sonos One’s and the Echo in one multi-room playing Spotify all at the same time.  I’ve tried in the Amazon App and i’ve tried in the Sonos App and I can’t figure out how to do it.  I can create a group of Echo’s and a seperate group of Sonos One’s but not together.  Surely this is possible to do?  Secondly to this, I would also like to know if it is possible to have the two Sonos One’s and the speakers connected to my iMac in one multi-room group?  Again i’ve tried thro

The timer volume on my Sonos One appears only to be linked to the Sonos music volume and is set way too quiet. I’ve just bought it to replace an Amazon Echo in the kitchen and use the timer all the time. Is there a way to adjust it to a fixed loud volume?

SummaryI currently give two commands through my Sonos One to alexafirst one is "Alexa turn on plug stereo" which activates a smart plug and turns on the electricity to my stereo and Sonos connectThe second is " Alexa play mozart on stereo" at which the Sonos/Alexa app turns on some Mozart.I would like to have just one command "Alexa, play Mozart" which would combine the above two and turn on the electricity and then play the music.Is this doable, and , if so, what are the command?thanks

HiI have an Echo Dot 3rd Gen and Sonos Speaker in most rooms and I have Alexa groups setup to use Sonos as the default speaker.I have used this with no problems for months with Spotify, Audible and Stitcher all playing by default through Sonos when started via voice control from the Echo Dot.Now, as of a few days ago, only Spotify plays through the default speaker - Audible and Stitcher play on the Echo Dot. If I specifically ask Alexa to play Audible and Stitcher on a Sonos speaker, they do.I have re-authorised Spotify, Audible and Stitcher in the Sonos App.Has anyone else experienced this?Any suggestions?ThanksTim

I have a Sonos One in most rooms and Beam+Sub in the living room.Is it possible to have reminders sound on nominated or all speakers?If I set a reminder at 10 in the morning for 6 in the evening, who knows which room I'll be in at the time? However, the reminder only seems to play on the speaker where the reminder was set.

I have used the MyPod app skill for Alexa for years, and it’s been great for playing my personal music playlists off of Google Drive. I recently got a Beam and when I try to play through it using the Alexa MyPod skill, it plays one song then keeps repeating the same song. It won’t advance to the next unless I say “next”. Then it will play a different song over and over. Anyone else had this issue who uses MyPod, and got it resolved? The developer seems to think it’s a Sonos/Alexa integration issue.

So I just bought a play bar yesterday and have ordered the Sonos one back speakers. my question is I already have quite a few Alexa echo devices throughout my house. when I receive my new speakers will I be able to play them with my other Alexa devices? so can I play the same music at the same time?

Acabo de comprar un Sonos play1 y al intentarlo conectar al echo dot (Alexa) no deja por qué el skill tiene restricción para Colombia , existe alguna solución ? Precisamente lo compre para poder ir integrando el sonido de casa y manejarlo por voz. Espero exista una solución o se pueda dar acceso al skill en Colombia muy pronto .

Just subscribed to Apple Music Family.  Daughter has a Play 1 in her room, and an Echo Dot. She has added her Apple Music profile to our Sonos account. But Alexa won’t play any of her playlists, it just picks something it things will suffice. It will play my playlists on her Sonos just fine, but not her playlists. Not sure what to do?

I don’t know if I’m doing something wrong but I want to play music on all my devices simultaneously.  I have the following:(1) Amazon Show(1) Amazon Echo(2) Sonos Play:1(2) Sonos One (Gen2) Can someone please help? 

I Had the two ones in my living room set up as a stereo pair with alexa and that was working fine with alexa. Today I received my Arc and Sub. Its working fine as far as I can tell, but I cannot for the life of me figure out how to get alexa onto the Arc. Every time I try to add voice assistant in the app, i get to the alexa getting started button. When I press it, i get “There was a problem adding Alexa”. I went through the trouble of unpairing the surrounds, figuring their registration could have been causing a problem. No luck.On an semi-related note, I have three ones upstairs. I have an Alexa group called “Upstairs” with all three set as preferred speakers. When I tell Alexa to play music upstairs, only one speaker will play.

Hi,   I’m new to posting so please be patient.  ta.  We have an extensive Sonos investment, with the iTunes library on a NAS to play whatever we want around the house.  We are also starting to experiment with home automation.  We have a Sonos One, specifically for a bathroom, the idea being that we can select music, change volume, etc, without needing a screen.  We discovered that the only way to get local music to play was to install Plex on the NAS, so now we can say “Alexa, tell plex to play Witness by Katy Perry”, which works mostly….  However, the Echo we are trying doesn’t behave the same.  “Alexa, tell plex to play Katy Perry” results in the Echo playing the music.  A small speaker isn’t the same as Sonos.  This is why we have Sonos.  “Alexa, play Katy Perry in the Master Bedroom” results in the iHeart Radio service playing the Katy Perry “station”, on the correct Sonos speaker.  So.  Several years ago this was published on the community.“Your Amazon Alexa devices are listening

I have had various Sonos Ones for some time. All of a sudden Alexa is no longer connecting to either Spotify or TuneIn. You give the instruction, Alexa confirms the request…….but then silence. I have changed voice assistants to Google.... same result. I have removed both accounts and re-set….same result.  I have called Sonos and they say responsibility lies with Amazon. I have called Amazon and they say responsibility lies with Sonos. Given that I have the same issue with Google Assistant, I suspect this is something to do with Sonos. PLEASE HELP - I JUST WANT TO ASK ALEXA TO PLAY SOME MICHAEL BUBLE!

I have been unable to change the timer tones under settings in my sonos one device. I can change it to a different tone but it never changes it

Hi, When i ask Alexa to start music, i said “Alexa, Music”, she said “music playback by deezer”But nothing else...what is the pb ? My Deezer account is connected, i can play music threw the app Sonos….Thank’s for your help

Any help on this would be appreciated.My system is all linked & I am able to use my Amazon Echo Dot/Sonos Move to start music playing via Spotify.However this only seems to work on one speaker at a time?I have Spotify premium and I am able to play from both speakers when using the Sonos app. It would be great to be able to use Alexa to control both.Error message displayed below:  

HiI have three Sonos Ones (S2) all with Alexa enabled.  The problem is whenever I ask Alexa to play music it comes out of the Sonos in my Kitchen regardless of where I ask i.e I ask in the bedroom to listen to music and it comes on it kitchen whereas I want to listen On the unit I ask in the bedroom. Any help would be appreciated,Dean

is there anyway i can turn alexa up it is so quiet i really cant hear it , im on the latest update for the software but cant find no volume to to turn it up on my phone , the arc is connected to the tv HDMI  in ARC 4 and i have a samsung tv

I have numerous Sonos devices and all three of my children have Sonos “Alexa Enabled” devices but it seems it is not possible for my children to independently use Alexa to control their speakers and listen to their music from their own Family Spotify account. I, like many parents, do not want my kids to have phones in their rooms and absolutely want them to be able to ask Alexa to play their own music without the need for a mobile device. I have set everyone in the family up with their own Alexa account and assigned them to their own Spotify account then tried to assign different Alexa accounts to each of the kids speakers but this “breaks” the Alexa integration. (I have been online with a Sonos support agent who tells me the Sonos app does not work with multiple Alexa accounts - even though it allows you to set it this way) I have considered detaching their speakers from my Sonos system and setting each child up with their own Sonos accounts so they have their own Sonos, Spotify and A

Hii have a weird issue with Apple Music on a Sonos OneI’ve just got an eero mesh network and reset everything. Apple Music is linked and set as default, as is Alexa all synced nicely and can play from Sonos 2 app but when I say “Alex play x” it responds and says “playing x on Apple Music” but it doesn’t play anything. When using airplay through Sonos Alexa won’t pause/skip tracks etc…any help gratefully received. Thanks 

I’m very frustrated.  My Sonos move hears some “Alexa” calls I make to start a command but not others. Sometimes I have to say “Alexa” four times to get her to start to “listen” even if I’m right next to the Move.  I’ve rebooted and changed position of Move, any ideas on how to make the mic more responsive on a continuous basis?  My echo was way better at hearing me.    thanks 

Alexa is available in Brazil for about 4 months. However, sonos skill is not accessible in the alexa app for a brazilian account. I used to control my sonos devices by using an Unites States account, but as soon as i migrate my account to Brazil i lost the sonos skill. At first i was able to ask for songs by the alexa even in portuguese. Unfortunately, it stop to work two weeks ago. As there is no more sonos skill, i can’t reconfigure my sonos devices. Are there any plans to make sonos skill available for the brazilian users of sonos? At least in order to discover the devices, cause if the devices are available as a alexa device, it is possible to ask for songs as i used to do. Thanks in advance, Gustavo Denardin

Hi I'm having difficulty with a sonos one and a connect amp. I have ceiling speakers fed by a connect amp and I want to add a sonos one for voice control. I want to be have them both function as one so that I can say ‘alexa play whatever’ and it will be output by both the one and the ceiling speakers. Can anyone advise how to set it up please? Many thanks. 

On a play one or one using Alexa to play Virgin Radio causes the sound to constantly drop out, using the command play virgin radio using tuenin works perfectly. I suspect the Virgin Radio Alexa skill has problems