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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,302 Topics
  • 25,213 Replies
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

Moderator note: This article was updated in December 2024. This thread is intended to help get you going if you get stuck setting up Alexa w...
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Ryan S
Ryan S
started this topic

New to Sonos or Alexa? How to set up

So you have an Alexa device and Sonos players, where do you go next?1. Make sure your Sonos and Alexa devices are all powered up and connect...
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3302 Topics
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vcoley12Contributor I
asked in Amazon Alexa and Sonos
Sonos One and ADT Alexa

Hello, I couldn't find anything on this. Does the Sonos One work with the ADT Alexa skill to turn my alarm on and off? I know the Sonos One has limited Alexa skills out of the gate, so wasn't sure about this one. Thanks.

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Keith N
7 years ago
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PerformanceGothContributor I
posted in Amazon Alexa and Sonos
New User - Alexa and Sonos - things I have noticed so far.

Day 1 of owning my first Sonos One. I notice it cannot play back my audible book and cannot read my kindle. It recognises the libraries for both but then nothing happens. It also has split functions between two profiles for one device - "bedroom" and "my name Sonos" - for example on the Alexa app notifications and timers can be made for one and alarms for the other - but not all three for one profile.

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Airgetlam
7 years ago
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haverer2Avid Contributor I
asked in Amazon Alexa and Sonos
Local library via voice control

Hi. Playing radio from tunein via voice control is great. Also skipping tracks and changing volume is great. I’m not an online service streaming customer and never will be. I like my music local and I like to own it. When will I be able to tell Alexa to play from. My local library?? Perhaps it’s not someth8ng amazon want to let us do, but my sonos system expansion has been paused for a couple of years now due this missing feature. If a competitor launches the ability then I’ll have to swap, although ideally I’d like to remain a loyal sonos fan. It’s a definite sticking point for me though.

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G
7 years ago
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Fosty74Contributor I
asked in Amazon Alexa and Sonos
Playing Spotify with Alexa on Sonos One

I just got my Sonos One today and am trying to get Alexa up and running. It is working with all of my home automation, Wink, Nest etc, but I can get Alexa to play anything on Spotify, which is my only music subscription service. She keeps saying “cannot play from Spotify music on that Device”. I have linked all of my accounts, and they show up as linked. I also do have a premium account on Spotify. Anyone have any thoughts? She does offer to set me up an Amazon music account when I just ask for a specific song or artist, then plays me a sample of the song.

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Ryan S
7 years ago
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tedwill48170Contributor II
asked in Amazon Alexa and Sonos
Sonos One - Do I Need to Buy an Alexa Device?

Hello. I saw the announcement of the Sonos One and the Alexa integration. If I get the Sonos One, will I need to buy an additional Alexa device?

40659
UKMedia
7 years ago
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RogerThatContributor I
asked in Amazon Alexa and Sonos
Can Alexa Hear When Music Is Loud?

I have an Echo Dot connected to a small USB speaker. When the music is playing full volume (not really that loud) I have to shout to get Alexa to hear me. I am considering getting a Sonos One because I like LOUD music. Question is, will Alexa be able to hear me over the music?? Echo has a remote voice control which means you can talk really quietly into the remote and Alexa will hear you. I understand this control will not work with Sonos though. How have Sonos One owners coped with this? Is it a problem? Many Thanks

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C
7 years ago
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APM81Contributor I
asked in Amazon Alexa and Sonos
New Sonos One with built in Alexa Voice

Please can someone help... I have set up my new SonosAlexa Voice... Everything is connected to Amazon Prime Music etc but when I ask Alexa to play a song for example Coldplay it only plays one song... even if it chooses its own play list ... Alexa seems to like Taylor Swift!! Again only plays one song :?:? Can anyone help

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UKMedia
7 years ago
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sunchasers64Contributor I
asked in Amazon Alexa and Sonos
Going back to TV sound through Alexa

Is there a way to tell the Sonos One Alexa to stop playing music and go back to the TV sound? I just purchased 2 Play Ones and loving them so far! I have been able to tell Alexa to stop playing the music, but do I always have to go back to the Sonos app to get sound through my TV again? I have the Playbar, Sub, and 2 Ones.

22905
UKMedia
7 years ago
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omar shahineContributor I
asked in Amazon Alexa and Sonos
Using Sonos One with multiple Spotify accounts

I can't figure out what determines which Spotify account is used when telling the Sonos One to play music on Spotify? Is it what was last used in the Sonos App? For that controller or something else? Or is it what the default service is set as in Alexa?

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UKMedia
7 years ago
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shadybeeTrending Lyricist I
posted in Amazon Alexa and Sonos
Sonos One feedback

So... Apart from not being able to get flash briefings, set an alarm or a timer, unable to change the wake word from "Alexa" and having to say "Alexa" five times for it to respond (I think she is sleepy), and apart from the fact it thinks I am in Seattle when I ask what the weather is like.... I kinda like it so far... Give the programmers some overtime... And fire the person who decided that putting the activity LED on the top of the device was a good idea. :o) *** Alarms not working as Date and Time not set in Alexa App.. All OK now***

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J
7 years ago
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DanRContributor I
asked in Amazon Alexa and Sonos
One/Alex + NAS library + Spotify + TuneIn - How?

Our existing Play1, Play5, and Bridge happily play our music library from an NAS drive attached to our airport wifi box and router. Spotify and TuneIn work too. Now we've added a One with Alexa for the kitchen to use voice control to switch between our three "sources" of music, but cannot figure out how to add the NAS as an input. We've been through the setup, updated all versions of the Sonos App updated the Sonos software, installed the Alexa app and been through the setup steps. Is this just not possible? Each version of the sonos app (mac, iOS) stores the path/credential info for our NAS. I'm no engineer, but couldn't that be stored in my Sonos account (which the One/Alexa is already linked to) so the One/Alexa could look it up and play our music library from it? Thanks!

4063
D
7 years ago
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TheGadgeContributor I
asked in Amazon Alexa and Sonos
Repeatedly enabling skill does nothing....????

I've got 6 echos.. with any of them I can't enable the skill.. Well, I say that.. I've clicked enable, logged into Sonos and logged into Amazon and authorised, and bam.. Nothing.. just the alexa app opens at homepage. I then go into devices or skills... No sonos devices, no sonos skill! I've clicked voice services in sonos app and I end up in this constant LOOP of enabling it's ridiculous!! I've run discovery by voice and app, nothing. All firmware bang up to date as of even today's update. Could someone please save my sanity to just play some fekkin music through alexa!

5564
UKMedia
7 years ago
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MahargContributor I
asked in Amazon Alexa and Sonos
Alexa Amazon Music Sonos problem

I have Amazon Dot connected to my Sonos Playbar and pair of Play 1's. I have an Amazon music account. Normally I can ask Alexa to play, for example, Roxy Music on Living Room and it will play through my Sonos. Today if I ask the same Alexa says it cannot find music by Roxy Music. If I ask it to play Roxy Music without saying on Living Room it will play through the Dot with no problem!.. Odd thing is that if I ask Alexa to play Radio 1 on living room then it works fine? Everything was working perfectly yesterday... Any ideas?? Thanks in advance

5305
UKMedia
7 years ago
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thelaziesContributor I
asked in Amazon Alexa and Sonos
Controlling Sonos/Spotify through Smartthings w/ Alexa

So I have finally everything set up the way I want it, walk in the house and say ONE command to Alexa, and everything turns on (Smart plugs, My Routine in Smartthings that turns on music in the living room through my Sonos + hue lights and I set up a group in Alexa to also turn on my smart plugs (patio lights, xmas tree, other non-hue lights) + scenes for the hue lights. So, everything is good but I want to know if there is anyway where I can set a specific song to play in this scene/group/routine situation I have going on??? I have seen quite a few things discussed here about how Smartthings has basically killed the integration it used to have with Sonos but I've also seen people recently saying they DO have there Sonos integrated with Smartthings so I just wanted to ask the question. I apologize in advance if I'm not using the right terms or am just being stupid but I'm stumped at this point. If someone could please tell me how I can control my music/sonos in more ways th

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UKMedia
7 years ago
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Clinical PrecisionProminent Collaborator I
asked in Amazon Alexa and Sonos
Room disappeared

A strange thing happened last night. Put my two kids to bed and one started music on her Play1 (they like to fall asleep to music). This was done in the normal manner using the app. Music played as expected. The other daughter then asked for some Xmas tunes, so searched and started playing a Xmas album from our music library, again in the normal way using the app. The Xmas music was a bit loud so tried to turn it down using the iPad physical buttons. The volume indicator in the Sonos app moved as expected but no change was actually made to the volume of the music coming from the speaker. I tried a few times with no effect. The app then locked up and was not responding to anything at all. The Xmas music then stopped on its own. I decided to close the app down (double click home button and swipe up as usual on iPad) and try again. When I reopened the app the room had completely disappeared from room list. It was also not listed on My Sonos system in settings. This had no effect on my oth

16953
UKMedia
7 years ago
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joebagContributor I
asked in Amazon Alexa and Sonos
Sonos One Alexa not as good as Echo

Sonos One Alexa does not work as well as Echo Dot -- does not respond as quickly and sometimes not as accurate -- anyone see this behavior?

10375
UKMedia
7 years ago
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BojsenContributor II
asked in Amazon Alexa and Sonos
Voice service: Not available in your country??

Just bought a Sonon One in Singapore - It is advertised to have Alexa voice service but upon setup the app simply state: Voice service, not available in your country? Is this correct, how do i get it activated? Right now the Sonos One - is no different from my Sonos Play 1 that i wanted to upgrade.

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Edward R
7 years ago
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Stubbsy747Contributor II
asked in Amazon Alexa and Sonos
Frustrating start to Sonos skill for Alexa on the new Sonos One

Have got my new Sonos One but set up was super challenging and I cannot get the Sonos Alexa Skill to work. I can get Alexa to "play jazz in the kitchen" but cannot get her to "Play Adele". If I search for Adele through Amazon Music on Sonos Controller all works perfectly but if I ask Alex to "play Adele" she tells me "Your Amazon Music Marketplace is not configured correctly for this device"......GRRRRR super frustrating!!!

5305
UKMedia
7 years ago
Peyton
PeytonContributor I
asked in Amazon Alexa and Sonos
Stop / Mute Command not working with Alexa

When I say "Alexa, mute [room name]," the volume goes down for about 2 seconds, then switches back to full volume. Same result if I say "Alexa, stop [room name]." It won't maintain the command more than a fleeting moment. Is my syntax wrong? Anyone have a solution?

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UKMedia
7 years ago
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NV8593Contributor I
asked in Amazon Alexa and Sonos
Sonos Play 1 + Echo Dot (bluetooth)

I have recently purchased a Sonos Play 1 and I was wondering how to bluetooth enable it? If I buy an Echo dot and pair it with my Play 1, when I play movies on my laptop will it come out of the Echo dot speakers or my Sonos speakers? i.e. can I use the Echo dot's bluetooth to piggyback onto my Sonos and make it bluetooth enabled? Thanks

32942
UKMedia
7 years ago