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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,060 Topics
  • 13,224 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2060 Topics
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ShawneauContributor II
asked in Advanced setups
Roon to Sonos via Airplay2, question about sample rate

So, Airplay 2 can definitely handle 16bit 44.1, and S2 speakers can do up to 24bit 48, but during Airplay2 playback Roon’s Signal path thing (see screenshot) always shows the playback as being “High Quality” and not “Lossless” because Roon can’t guarantee what the Airplay2 device is doing on it’s end. Some AP2 devices will always need to convert to 48khz before playing etc. , so that’s understandable.This is not the case with Sonos Streaming, it shows as lossless in Roon signal path, but roon and sonos streaming have not played well together for some time, whereas Airplay 2 has been rock solid.So my question is, does anyone know for fact if The Sonos speaker is ever taking a 16/44.1 Airplay 2 signal and manipulating it (bringing it up to 48Khz etc.)If the answer is that it’s playing 44.1 16 bit with no manipulation, then Airplay 2 is the clear winner over Sonos streaming when it comes to playing off Roon. Otherwise, struggling with Roon to Sonos Streaming direct might be worth it to ke

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1 year ago
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PappnContributor I
asked in Advanced setups
how to update wifi

Recently updated wifi and need to change on system but not sure how... help! 

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AjTrek1
1 year ago
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Nath93Contributor I
posted in Advanced setups
dj decks connected to sonos

So I wanted to play my decks but coming through the Sonos throughout my house and as I’m sure everyone’s aware it’s been said it’s impossible, however I’ve found a way!!!  so connecting the decks to the Sonos Ray which has a optical input so you’ll need a rca cable splitter to optical  ( this connects the decks to the Sonos ray )  now with this set up there is a delay from the decks headphones and the Sonos playing .so to sort this you’ll need to purchase a lip sync corrector And a aux to rca cable x 2 of these When that’s connected I found my deck headphones where super quite so I bought an amp to make them louder . so from the decks to the Sonos ray is rca to optical leadand to sort the delay is a aux to rca cable plugging into a lip sync corrector which then plugged into a headphone amplifier via rca to aux lead then plug your headphones into that  Links below https://cpc.farnell.com/cyp/au-d18/lip-sync-corrector-adjustable/dp/AV21325https://cpc.farnell.com/pro-signal/psg3414/hi-res

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Sotiris C.
1 year ago
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SMoorjaniContributor I
posted in Advanced setups
Can't get sound to come through Sony KD75X81KU when connected to Sonos AMP

Can’t get sound to come through Sony KD75X81KU when connected to Sonos AMP. Tried switching to TV speaker in settings but automatically goes to Sonos Audio system.

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106rallye
1 year ago
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DcSpeaksContributor I
asked in Advanced setups
Can I use a passive non-sonos soundbar and speakers with Amp?

Hello,i am setting up a patio. My amp is inside the house in a media closet. I understand that if I want to have a sonos soundbar pair with an amp it would need to be in the same general area so this is not possible for me. What I do have is the ability to run any lines I want from the TV to my media closet. I want to use a sonos amp because the rest of the house is Sonos. So I am having trouble figuring out how to have a sound bar, rear speakers and sub connected to the amp and my TV. 

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1 year ago
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DuranDoranMartellAvid Contributor III
posted in Advanced setups
linking Sonos products by ethernet cable

Hi Sonos Hivemind, I am just wondering if there is any benefit to linking 2 Sonos products together by Ethernet, but not to the Wi-Fi router.For instances, if I connected my Arc to my Sub by their ethernet ports, would it potentially improve their Wi-Fi connection and/or pairing? Similarly would linking a Boost to a speaker by ethernet improve signal receipt? Thank you in advance for your help.

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1 year ago
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BOJOContributor I
asked in Advanced setups
Turntable with two Sonos Era 100 (in stereo setup)

Hi In the manual it says: “Note that Line-In is disabled on Era 100s that are being used as surround speakers in a Sonos home theater.”  What about a simple stereo-setup with two 100s? Kind regards 

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SarahN
1 year ago
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KikokikoContributor I
posted in Advanced setups
changed wifi password and sonos wont connect

I recently changed my Wi-Fi password and Sonos can’t connect now.  I’ve tried the steps the app suggests, and when it comes to writing the new password, it says Sonos cannot connect even with the new password typed.if I try to just “add new device” - the devices simply do not appear.  have lost 3 hours trying and nothing. Tried to reset the app, that also did not work.  haven’t changed anything else on my router (all same equipment and network) - and nothing.  any ideas? 

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1 year ago
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ShawneauContributor II
posted in Advanced setups
Adding a Boost to system, should I unplug ethernet from all my speakers to avoid problems?

So I’ve got several Sonos speakers through the house and the Sonosnet ones are struggling with lossless multiroom, so I’m buying a Boost to help solve that. I’ve got 3 wifi only speakers, 5 on Sonosnet and an Arc SL that’s hard wired to ethernet currently.I’m on a Unifi network.Should I unplug the Arc SL and only have the Boost connected to the Unifi network via Ethernet to avoid network problems? Thanks 

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1 year ago
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MarcPContributor I
posted in Advanced setups
Multiple Configuration for the same Play5

Actually, I’ve a configuration with 2 x Play5 & 1 x Sub for Room1. It works well 👍I would now be able to use 1 of these Play5 in another configuration (for example outside). Idea is simple, disconnect (Power Off) of the Play5 … move it (outside for ex) - Power On - choose instead Room1, Outside on my Sonos Apps and be able to hear music through the Play5.I didn’t really search … but do you see a way to do it ? Thanks 😊  

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1 year ago
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artofkenContributor I
asked in Advanced setups
AMP Dual Mono Mode Channel Balancing

If you’re using an AMP in dual mono mode, is the left/right balance adjustment still enabled so that if you wanted one of your mono channels/zones to be louder than the other one, you could actually accomplish that using the balance slider?

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1 year ago
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JChalmers999Contributor I
asked in Advanced setups
issue with mesh network and wifi booster

Hi, i have a ton of tech in my home on a wifi tplink mesh deco network, i have a powerline ethernet cable going to my garden which has a external wifi booster eap110 tplink to provide wifi in the garden. I have tried to keep the same ssid and password but sonos up just shows the devices as not connected to the same network, is there something clever i can do with changing ip addresses or something else to make the whole thing work. I want to be able to pick ip and move the ‘move’ to the garden from inside and maintain playing on all devices the same music. 

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1 year ago
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sabadirContributor I
posted in Advanced setups
Sonos Roam on wifi no interent

Do I need internet to pair together two sonos roams?  Can I use my wifi hotspot without internet if my ipad and two sonos roams are on the same network?  I would play music that is downloaded to the ipad.

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1 year ago
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LaddyleContributor I
asked in Advanced setups
Sonos Setup

I have an amp, arc, sub gen 1, two Era 100’s as surround back. Great ease for watching TV. However, I have a turntable and want to listen to it through the surrounds. In asking support once how to enable me to listen to the turntable, then switch to tv or music, was told by support that it would require a completely different set up and any time I want to switch between TV and music to go to turntable listening. Were they correct, that it required a new setup in Sonos 2 app each time. This sounded totally ridiculous and short sighted on Sonos’s part, but who am I to question. I assumed the fellow was wrong on the support line, so hung up and waited till I have a little time to try again. Called in again, and now, after reading and getting support on the phone to find a solution AGAIN, they told me the same thing. Can this be right??? Can I set up a ROOM for TV / Music and a ROOM for Turntable, they said NO. I feel like sending all the Sonos equipment back. this seems ridiculous….is it

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jgatie
1 year ago
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pm2662Avid Contributor I
asked in Advanced setups
Sonos connection options. Google nest or Comcast?

Just wondering.   I have a Comcast modem/router.  And a Google mesh.  And a Sonos Boost connected to the Google nest router.What's better for connectivity performance? Comcast as the wifi network with the boost and using Sonosnet? Or using the Google mesh with the Boost and sonosnet?  

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Airgetlam
1 year ago
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gene-moContributor I
posted in Advanced setups
Sonos and T-Mobile Home Internet Solution

I have had issues with my Sonos devices losing connection to my T-Mobile Home Internet service.  It went on for months while I searched for an answer.  The problem now seems resolfved.   T-Mobile gave me an Arcadyan KV21 gateway.  Speeds were never an issue.  I accumulated 1 ARC, 2 Beams, 2 Amps and a sub woofer.  I could play music from a service maybe 10 minutes before the connection issues came up.  Sonos answer was that their products are not compatible with LTE routers or services so I shouldnt expect it to work.  I went back to T-Mobile and had them replace my Arcadyan gateway with a Sagemcom.  I hooked it up and my Sonos equipment connected and stayed connected.  Problem solved or so I thought.  Then came the Prime Video streaming service issues, it just would not work.  Then, another device in my home refused to connect.  But Sonos still worked.I had read that an eero mesh wifi system hooked to the T-Mobile gateway might help and finally all my devices seem to work.  Cost me an

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1 year ago
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nathanalooneyContributor I
posted in Advanced setups
Sonos Issues with Verizon Fios CR1000A

Just to spread the knowledge: I moved apartments and Verizon upgraded my FIOS router from the G3100. I immediately began experiencing issues with music streaming, connecting to speakers, changing the volume etc. Basically nothing worked, or in the sparing moments it did it lagged immensely. I searched around and applied some fixes to no avail, then spoke with Sonos Support for an hour experimenting many of the same approaches with no success. I finally stumbled across a router setting that solved everything, although I suspect it was a combination of the settings changes I made that solved things. Overall here’s what I tried: Connecting one speaker to the router via ethernet to start a Wired Connection Setting the Sonos Network to Channel 11 in System > Network In the My Fios App, going to Advanced Settings and turning of SON (Self-Organizing Network) Explicitly Naming the 5ghz and 2.4ghz SSIDs (What finally solved it) Disabling DFS ChannelsI suspect one or  more of these steps may

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1 year ago
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UbetAvid Contributor III
asked in Advanced setups
sonos sub grouped with two stereo pairs

In my living room, I have two fives and two ones. If I get the sub, can I group it to the group “living room” or can I only add it to the fives or ones?

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buzz
1 year ago
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MichaelBentonContributor II
asked in Advanced setups
SonosNet vs WiFi

I’m sure this topic has been covered a number of times. However, everyone’s setup is different…. I have several WiFi access points (UniFi) in my home between indoors and outdoors. I also run both S1 and S2. I’m guessing that with the number of AP’s that I have, it may be best to run Sonos on WiFi so that I don’t have 2 additional networks competing for the same 1, 6, and 11 channels…..correct? While the AP’s are physically spread across my home and yard, I can set the AP on one side to channel 1 and the AP on the other side also to channel 1 and they won’t clash. However, with Sonos being meshed across the whole house and yard….I expect it would interfere with any AP that’s always on the same channel.

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1 year ago
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hipgorillaContributor I
posted in Advanced setups
"My Household" option in Sonos app

Hello, I ran across this recent 5-Apr-23 article which suggests using an household feature in the Sonos app:https://soundscapehq.com/sonos-multiple-users/From the article: To use Sonos Multiple Users, you’ll need to create a household. This can be done by selecting “Settings” > “My Household” > “Create Household” in the Sonos app. There is no mention of the app version needed and I do not see any such setting/option in the current iOS version of the app nor Android app.   I’m guessing this is not a real feature but wanted to ask the experts here. Thank you,Chris

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1 year ago
MrPete
MrPeteContributor I
posted in Advanced setups
SOLVED - disabling SonoS S1 WiFi on my capable gigabit + smart (GS748Tv5) netgear switch + Unifi WiFI

I have: Sonos S1 Connect, Connect:Amp, Netgear GS748Tv5 Smart Switch, and Unifi Wifi. (And pfSense router)I’ve had trouble for a long time w/ packet storms, and with intermittent Sonos sound.Finally sat down and solved it.What doesn’t work: the existing instructions all over the place. With current Sonos firmware, the hidden HTML UI is gone, and the available app method for disabling WiFi (Settings->System->(Room)->(Product Name)->Disable Wifi )… turns it right back on. What helps for understanding: Sonos uses VERY old STP priority settings. Gotta force compatibility w/ that… by setting the “Path cost” incredibly low. What does work: the following sequence and settings:Unifi: turn off any multicast blocking. enable IGMP3 snooping.Smart switch:Switching->STP: Basic: enable STP, Mode: RSTP; enable Forward BDPU while STP disabled (you will disable STP on Sonos ports below) CST config: bridge prio 4096 CST port config (for any Sonos ports): DISABLE STP, Path Cost and Ext P

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Airgetlam
1 year ago
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Martin_63Avid Contributor III
posted in Advanced setups
Regarding ethernet switch to coax router

Hello,I've gone from DSL to coax, and it's like the new coax router can't communicate with my ethernet switches.It is primarily the connection to the a Sonos speaker and for a Nokia Streaming Box 8000 that is having problems.The router is a Technicolor CGA4233. My ethernet switch is a TP-Link TL-SG105Do some settings on the router need to be changed?Does it require something more from an ethernet switch for it to work with a coax router?Does a network switch have to support certain functions in order for it to work with a coax router?I am considering buying a new ethernet switch - e.g. as below. Will that help anything?Maybe I should also change the cable between the router and the ethernet switch to cat 7? TP-Link TL-SG1005PThanks in advance.

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buzz
1 year ago
SarahN
SarahNHeadliner I
asked in Advanced setups
UK BT Mesh System (WiFI disks)

I have a BT UK router and I am thinking about getting one of their WiFi disks to help extend the WiFi upstairs, does this work OK with Sonos? Or are there issues?To be clear, I don’t want a possible mesh BT WiFI disk for Sonos, just for a TV upstairs that has poor WiFI connection sometimes. Most of my Sonos is on SonosNet and my portable speakers seem to do fine on the WiFi.If I got a BT Disk, could this upset Sonos?

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controlav
1 year ago
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BilamContributor I
asked in Advanced setups
Sonos Port to HDMI on soundvar

Hi,So recently I bought a new home cinema setup but it comes with only a HDMI input for a separate channel. I managed to connect the Sonos Port with a RCA converter to HDMI. Though when I pair my home cinema setup with my Play:1 in the kitchen i have a delay. Probably the delay is caused by the converter. Does anyone have a solution for this? Right now I have the 2x RCA converter to HDMI. Though I could not find one that converts the digital coaxial to HDMI.

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1 year ago
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TombaF16Contributor I
asked in Advanced setups
ERA 100 connected to Bluetooth turntable and Feeding 9 speaker sonosnet system drops sonosnet speakers every couple of minutes - then auto reconnects after ~10 seconds.

Pushing the envelope of SONOS Technology - and having trouble.The Setup: ERA 100 connected to Pro-ject T1 BT turntable via bluetooth and playing a recordERA 100 setup via WifiAdditional 8 room whole house system on Sonosnet and all connected to ERA 100 to listen to the turntableThe issue: When I use the ERA 100 as the source to drive my 8 speaker whole house system, after about 10 minutes of the entire 9 speaker system all outputting the turntable music perfectly, I start to get sonosnet dropouts.  The single ERA 100 never has a dropouts and continues to play the music via bluetooth from the turntable flawlessly for hours.  The 8 speakers in the Sonosnet system all start to dropout at roughly the same time and they come back up automatically after 5-10 seconds in random order.  It is as if the Sonos system drops the entire sonosnet system, then reconnects.  The perplexing part is I get perfect connectivity for about 10 minutes, then I get sonosnet dropouts every 2-3 minutes that last 5

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1 year ago
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