split s1/s2 system

  • 1 December 2023
  • 1 reply

  • Contributor I
  • 0 replies

I recently split my system after adding an arc sound bar.

when I launch the s2 app I will intermittently receive an error that there are incompatible products and asks me to upgrade or setup a new system. If I close and reopen s2 app it will usually work normally. Sometimes I will have to close and reopen multiple times. S1 system works fine.

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1 reply

Userlevel 7
Badge +22

Can’t help much but this is where I’d start looking in the Sonos FAQ