Voice control and smart home

Hello Sonos Team,What is the issue with integrating Alexa and other services with SONOS products in India? I see multiple folks from India raising this question for the past couple of years now 

Hello, if I have an Echo setup with Spotify Account #1 but the Sonos is setup with Spotify Account #2, which Spotify account will be used if I asked Echo to play a song on my Sonos speaker? I am planning to purchase a few Sonos speakers and I have a bunch of Echo’s in the house already so I just wanted to make sure how this all works. Thanks.

Why do you need to always use a streaming service to get music  stored on a  iPad to listen on the Sonos 1 speaker,   computer version works I know but leaving on all day is a stupid idea, it seems your being forced to sign up to companies to make items work.it works perfect for other apps Mixcloud etc, so why does it not with Apple, my iPad is a 2020 model 8 th generation surely something can be done with a simple update.

Hi, I have two Sonos Moves in different locations in my house. When I try to get Alexa to play music (ie just resume from playing music from my server), it sometimes resumes music on the wrong device in a different location. Just wondering if anyone else has this issue and if there’s a fix or if it’s just a bug? The devices are not stereo paired and are used seperately.

As the title states when I try to play an Audacy station using Alexa through Sonos nothing plays. This has just started happening. It used to work but something has changed. I did remove the Audacy service from the Sonos app and I reinstalled it. I also disabled and re-enabled the Audacy skill in the Alexa app. I can get Audacy to work through the Sonos app but when I wake up in the morning it was convenient to just tell Alexa to play my news station. Audacy does work on 2 of my Amazon Echos but not on my Sonos Ones or through my Sonos Arc. Any help would be appreciated.

Sonos Arc with Alexa voice assistant activated through the Sonos app is not showing in the Alexa app (on IOS 14.7). The service does work on the Arc but since it’s not showing in the Alexa app I can’t integrate it with the rest of my devices. For troubleshooting I took the following steps:Checked I registered the Arc to the right Amazon account Updated Sonos and Alexa app Reset the Sonos Arc and re-connected the device  Disabled router firewall to rule out blocking of service(s)Anyone has experience with this issue and how to solve it?

Hey, I have affiliate website of best samsung dishwasher to buy. I want to connect it with amazon alex as well as with sonos. Kindly, guide me the whole process.Thanks in advance. Mod Note:Link to affiliated web site removed to comply with forum rules.

Bonjour, J’ai une barre de son Arc et lorsque je demande à Alexa de lance Apple Music elle me dit lancer Apple Music mais aucun son ne sort et cela fait pareil avec le flash info ... tout est parametré et j’ai autorisé sur toutes les appli Apple Music mais rien n’y fait ...  quelqu’un a t’il déjà eu ce problème ? Merci !

OK basically Alexa wakes with random conversations not just similar sounding words like Alex. It literally can be anything for example 'I'd love a cup of tea'!!  This was initially amusing but it happens several times a day.. I know it uses far field mics and all sorts of clever things and I've looked elsewhere online to find an answer but to date there is no answer.There appears through neither the Sonos app or Alexa app a way to reduce the mic sensitivity.  One answer I found was to change the wake word but I think this was for an Echo and not built into a Sonos speaker as there are no options available to change this in app either. Solutions or advice please

Everything was working before the update. I say “alexa, play metallica songs in living room”, and metallica starts to play. I can control volume, pause music, skip songs… no problem at all. Now I go to the S2 iphone app, and play something different, lets say ACDC in spotify Then if I say “alexa, play music”, instead of continuing with the ACDC it empties the playlist, shows the metallica song for a second, and then nothing plays. Have to ask again, and metallica starts playing. Any idea whats going on? I have tried disabling the skills, removing the playets, reinstalling the apps… everything.

And suddenly, without changing anything to any settings my Dutch google assistant cannot locate my sonos speakers anymore. But the English google assistant does, really????.So deleted my speakers from google home, delete the assistant from the sonos app, re-installed the whole shabang but no go. Issue remains. Any suggestions would be welcome.

Hallå, varit ägare till en sonos One i snart en vecka och det har inte varit några som helst problem att prata med för att be den sätta på spotify till exempel, förrän igår. Jag har iaf själv försökt felsöka vart lösningen ligger, då det bara är spotify som krånglar med röststyrning (inte tex Ikea Trådfri lampor). När jag testade att byta språk på den, så funkade helt plötsligt det helt utmärkt med att säga till högtalaren att sätta på låtarna. Någon som varit med om liknande problem och kunnat lösa det?Hello, have been the owner of a sonos One for almost a week and it has not been any problem to talk to to ask it to turn on spotify for example, until yesterday. I myself have tried to troubleshoot where the solution is, as it is only spotify that has problems with voice control (not eg Ikea Wireless Lights). When I tried to change the language on it, all of a sudden it worked perfectly fine to tell the speaker to turn on the songs. Anyone been through similar problems and been able to

I bought a Sonos One from a local retailer who said it had google assistant, but when I tried to set it up, it said my country is not available.Is there a way around this? I’m fine using it in English Here’s the retailer link https://www.worten.pt/tv-video-e-som/home-audio/colunas-wi-fi/assistente-virtual-sonos-one-preto-google-assistant-e-alexa-preto-6557000image for posterity I feel like I’ve misled into buying a device that does not offer its cover features.I could have bought a cheaper device, if I didn’t want google assistant 

Hi there,I was using google assistant on my Sonos One without any problem, and since yesterday, I have a problem : now if I ask vocally to play music on amazon or a radio on tunein like I was doing before, the assistant answers “one device at least is not available, I suggest you to configure it again...” (approximate traduction of the french message).I tried to reinstall Google Assistant using the Sonos Android App, but the problem persists.Note that I can play radios and music on the Sonos from my smartphone ; it’s only the Google Assistant of the Sonos One that does not seem to find how to play music on the Sonos One it self...

I have two microphone-enabled sonos-one speakers in my sonos system. Instructions to Alexa work through only one of the two speakers. The microphone lamp is glowing on both speakers. How do I troubleshoot and fix this please?

Sonos regularly beeps as if I’d asked it something and replies “I don’t understand your question” - it’s in an entirely different room and no-one is anywhere near it …. thoughts?

Hi there,For months I have been trying unsuccessfully to stop our Sonos Five from renaming itself. It keeps reverting to an old naming convention. We have a Google Nest Hub Max as well. I have tried troubleshooting many times with both Sonos and Google Support which has included factory resetting both the Google Hub and Sonos Five speaker and uninstalling/reinstalling the Google Home and Sonos apps but the problem recurs, usually the following day. Any ideas what might be causing this or how to resolve?Thanks!

Hi I’ve two play 1’s, if I bought a new play 1 with Alexa would it still pair with one of my originals to make a stereo pair working with the Alexa voice command one? cheers in advance for your replies D

Having jumped on the Sonos bandwagon with a Sonos Beam, then a Sub, I was very keen to replace a Bose+Echo combination we had in the kitchen with the Roam and preordered it.When it arrived I eagerly set it up (relatively easily) and it seemed to solve an outstanding issue I had with my Beam with playing Spotify on the same network.However several months on Alexa Profiles still aren’t supported (“I can’t do this right now...”) and Alexa is rather selective in hearing, mostly who Alexa listens to. My commands are correctly interpreted most of the time, whereas others are not and require three attempts.I see sbg89 heard from a Sonos Engineer that updates are coming[1], are there any updates on this? It doesn’t appear so from the thread.  I have tried delinking and relinking the Sonos skill in Alexa, and reconfiguring from the Sonos S2 app as well. Many, many times... [1]:  

Hi, I’ve been having trouble recently getting Alexa to start playing spotify. I have to ask twice to get it to work, same wording and everything. I’ve removed and re-added spotify account on my sonos app. I’ve uninstalled and reinstalled the sonos app from the Alexa app. Not sure what else to do.

Hi, when I ask Google to play a radio station it’s playing a different station from another country

Hello, I recently purchased a Sonos Move mainly to connect it to my outside patio Beam for better outdoor listening experience.  I currently have 2 beams, 1 arc, a lamp and 2 Play:1.  When using the Move connected to my outside Patio Beam the Move constantly loses connection causing the audio to stop for short stints (2-5 seconds) about every 20-30 seconds.  I had never experience connection loss and only occurs when the Move is outside which is the furthest location from my Wifi router.  I read about the Sonos Boost so I added it to my system; however, it appears the Move is not made to not connect to the Boost as that is the only device not showing up on the Sonos App under “About My System” which lists all the devices as WM:0 (meaning they are under the Boost).  I did remove my home wifi from the sonos app.   Hoping someone can answer if is not possible to add/use the Move along with the Boost as in that case, I do not need the Boost and can return it.

With the announcement from apple that Siri will be available on 3rd party accessories would love to see Sonos take advantage of this as a option along with Alexa and Google assistant.

When will google asistant be available for Sonos in Colombia?

I have two different rooms set up in the Sonos app (Living Room and Game Room). I see this reflected in the Google Home app. However, whenever I ask google to do anything for the Game Room (e.g. “Play music in Game Room”, “Set Game Room sonos volume to 30%”, etc.) it always executes for the living room.Is there a way to get the assistant to understand the different rooms?