Voice control and smart home

I'm using several Sonos with microphones; Move, Roam and One. Move and Roam work fine, however when using the One, the trigger word is fine… but then I need to scream rather than talk for the Sonos One to react. Anyone an idea how to deal with this? 

Hello all Sonosers ;-)  Requesting your thoughts.  My configuration is: Sonos One + Google Assistant + Deezer Premium.  Has been working great since I installed it 1 year ago.  Typical usage: “Hey Google, play some rolling stones”, etc.  Yesterday Google refused the command, saying the current device does not support Deezer.  Tried upgrading all software, hardware resets, reinstalling all software.  When adding Deezer to Google Assistant, setup says “Continue with unsupported music service? Deezer is not supported on this device...”.  I have no problems streaming from iPhone Sonos app + Deezer to Sonos speakers.  Has anything important changed within the last week?  Stay safe everyone.

now Google Assistant officially supports the Russian language (beta is over).  Please add Russian language support to the list of allowed for Sonos devices in Google Assistant.  We have already written that this language works great on the forum, and it should not be long and difficult to implement.  Everyone who uses your products in Eastern Europe and other countries in Europe, America and the world will be grateful to you.

Hi there! On Automatic Trueplay page it is written that If you’ve added the Google Assistant to Move, Auto Trueplay will be disabled when Move is in Bluetooth mode.Does the same relates to Roam (not Move)? Which actually means that I will not have Automatic Trueplay on my Roam as far as Google Assistant was added.  Thank you in advance, Oleksii, 

Hi EveryoneDoes anyone know if there is a way to turn off the lower volume when listening function for assistant on Arc?I’ve followed the instructions but it seems to only be available for google made speakers?It’s a bit annoying when I’m watching something and the assistant is triggered by dialogue from a movie, I’ve lowered the google sensitivity but can’t seem to find any setting to turn off the lower volume when listening function.Any help is appreciated, thanks! 

Voice recognition issue, Sonos Beam and Google Assistant:  beam won’t recognize second voice. 

Hi I have moved house and cannot seem to change the location of my devices. I have tried to be self service so have changed it in Amazon and the Alexa ap. Then tried to change it at the device level too but cannot see where to do that. I have removed and then readded Alexa to my speakers to try reset and nothing has worked.  surely this is a common problem with an easy solution and im just missing.  thanks I’m advance for your help 

When will Siri be available as Assist on e.g. SONOS One?When Alexa came, it was announced that Siri would follow soon. I‘m still waiting.

Hi all, I used to be able to go into the Alexa app and select either Arc or One and the app would take me to a settings page to change things like “enable announcements” etc but now tapping on any Sonos Alexa enabled product, it does nothing!When I first setup my new Arc a few months ago I had full functionality and amended several settings that were Alexa related, so I know it used to work.Any advice or help greatly appreciated.Oh and by the way I have disabled and enabled the “skill” sh*tloads of times! Still no good.

I have two Symfonisk Bookshelf speakers as a stereo pair in my bedroom. I had an Echo Dot in my bedroom with the Symfonisks (“Bedroom”) as the preferred speaker for the Dot selected in the Alexa app along with a Firestick. With this set up everything was working fine. I could say “Alexa, play music” and it would play music through the Symfonisks. I could similarly adjust the volume and stop the music without suffixing the command with “in the Bedroom”I’ve added an additional Echo Dot and paired it with the original one as a home cinema for the Firestick. The Bedroom Symfonisk pair are still the preferred speaker. Now, I can still ask it to play music without suffixing it with “in the bedroom” but I can only get Alexa to control the volume or stop the music by adding the “in the bedroom suffix” to the command.Any ideas how I can resolve this?I’ve tried disabling and re-enabling the Sonos skill with no luck.Cheers!

Bought our daughter a Sonos Roam for her birthday. We are however a S1 household with many speakers, Alexa integration and smart home IoT devices.Given the fact I do not intend to update to S2 anytime in the near future, how would I best setup her Roam? Should I create a net-new Sonos account for her and install S2 on her mobile device? What about Alexa integration and the fact that is tied to my login and account? I really do not wish to install the Roam under my account at this time unless someone can convince me otherwise as I’ve heard rumblings of potential issues running S1+S2 under the same account. Just looking for best practice here without sacrificing functionality for both my daughter, or the rest of the household. TIA

Does anyone know about when you can finally add your sonos speaker to your google group? I see here questions from more than 2 years ago? will it eventually come? anyone an update?

Sonos Beam won't broadcast; Sonos One will broadcast.  Using Google Assistant.  Here’s what happens:ME:  OK Google, broadcast.SYSTEM:  What’s the message?ME:  la la la la laSYSTEM:  OK, broadcasting now.Then … nothing.

First off, I have tried to find the answer by searching this forum, so if I missed it, I apologize in advance.  I have a Sonos Move with Alexa and several music services.  When I use it on my home network, everything works as expected.  When I take this on the road and connect it to a WiFi hotspot (5G) i cannot launch music using Alexa.  A few points:  The hotspot has the same SSID as my home network so it just connects automatically. Alexa works “in general” , I can ask it questions and get responses. I can play music through the Sonos App.   I cannot start music by asking Alexa.  I cannot launch music through the Alexa app. The hotspot appears to provide good speed (3.86 Mbps according to speed test)Id prefer not to use Bluetooth as I get phone calls and don’t want to disrupt the music. I’d also prefer not to use the Sonos app as my wife finds it complicated.Am I doing something wrong?  Am I confusing it by using the same SSID?

I have just bought a Sonos Roam! I have installed Alexa Assistant, first time work correct, then I took  the device to connect  in other Wi-Fi to use Alexa, but didn’t work! I came Back and did not work anymore. I can ask about wheather she aswers, but when i ask to Play a music , she says the name but did play nothing stay quiet.

I have surround sound with my Sonos Beam, and a recent LG OLED that is Alexa capable. On the previous TV, I used Alexa with the Beam, and it did everything it was capable of, which isn’t much on the tv apart from volume and power. The new tv can be controlled with Alexa, do I now disable Alexa for the beam, and only use the TV for Alexa? I’ve added the basic and Complete Alexa skills, but alot of commands for the Tv, Alexa says it cannot do. It will do previous tasks, volume, power, and I have sporadically got it to pause, but it won't change inputs, or open certain apps. Thanks for reading. 

Hi all,When I try adding Google Assistant to my Sonos Arc, I encounter the following error messages from the Sonos app and Google Assistant respectively. I tried removing all the music services in my Sonos app and signing out of all my gmail accounts as suggested in some of the other posts, as well as installing (and uninstalling) the Google Assistant first before adding the voice service to the Sonos App. Could someone help me? Sonos support tried to diagnose the problem for an hour but we have yet to resolve it. Thank you.   

Sonos devices are becoming increasingly popular in Russia. Sellers widely advertise the ability to manage Google Assistant as a competitive advantage. However, they do not say that Google Assistant is not available in Russia. I found out about this only after the purchase and this may be not only a reason for a refund, but also a lawsuit.There is no point in selling devices with a voice assistant in Russia, since it is not supported. Customers pay money for voice control but can't use it

Hi, i would like to use the Google Assistant broadcast voice messages with voice match in my Google Home family.The Google Home family has Sonos speakers and Google Home Minis.I want to use the Broadcast voice messages with these Sonos speakers. And i want to active voice match for every family member.The problem is, that my Sonos Account is set up in the Google Home Family and the speakers are only belongs to my Google Account. The Sonos speakers are not shared to the other family members. So, if you start a broadcast voice messages from the Google Home mini the message is only played on a other Google Home Speaker and not on a Sonos speaker, because the Google Home minis are shared in the family but the Sonos speaker not. There is a setting in the Google Assistant App. There you can see that all speakers appear in my Google Account. The other family members only see the Google Home Minis. The Google Home Minis are shared in the family, but the Sonos speakers are not.The question is,

Since a week my Sonos One isn’t updating the info from GA.When I say “Hey Google, goodmorning” it provide weather info, calendar and news.Now it doesn’t give me my recent calendar items anymore and the news is from a week ago.Could not find any info how to solve this. Is it because of the lawsuit between Sonos and Google?

Hey all, Have had an Arc since they released last year using the supplied hdmi cable etc, was running on my older Hisense N7 series was capable of turning the TV on and off using Alexa, however with my new 2021 Hisense U7G, I'm getting dumb problems everywhere.I wiped Alexa from the Arc and deleted everything from the Alexa app, including removing anything from the desktop app at Alexa.amazon.com. I've just run-through the process of setting up Alexa via the Sonos app, then had to download/enable the Sonos skill in the Alexa app. At the moment when asking to turn the TV off, she says "hmm, I can't seem to reach the lounge room TV. Try re enabling the Sonos skill from the app" etc etc. Anyone have any advice? Hisense Australia were quick to palm off the problem and say it's not their fault at all, even though it was working perfectly fine prior. Edit: I've successfully got Alexa to turn the TV on (!) but she just won't turn the TV off! You can see her attempt to, but the TV just doesn't

There seems to be a really old thread on this where Sonos stopped responding, so I thought I would follow up - any update on being able to play Apple Music via Google Assistant? This feature has been available for Google Assistant for a while, and I think Sonos may be the only speaker that doesn’t do this in the market. Any update?

Up until about a week ago I’d speak 'Alexa, turn the volume up', Alexa would immediately duck, chime, respond "OK" and after only one-more-ducked-second Spotify would resume at a higher volume.Now.. after responding "OK" Alexa will remain ducked for another 7 seconds before resuming at higher volume.It’s really annoying. A total vibe killer. It’s happening on 2/3 of my setups: on my Roam, and a set of paired ones. Another pair of ones that are rears to a playbase seem to be working fine. Things I've tried: Follow up mode is turned off Wifi signal is strong (and set to channel 11) I’ve unlinked Spotify & Alexa (multiple times) I’ve Hard Reset the Ones any tips? thank you!

I've had the Sonos One Gen 2 for a just a little bit more than a month now and I have this issue where I can't stop the follow up conversation mode after enabling it on the Alexa, It's currently turned off and yet Alexa keeps listening and making this loud annoying *bip* sound after a command and keeps listening.Iv'e tried reconnecting the skill, power cycling the speaker, and reconnecting the Assistant but nothing seems to have any effect.I have Alexa in brief mode and as I understood is that she's supposed to make a little sound, and she does but in addition to that she also makes the loud one of the follow up mode.*UPDATE*Ok now that's weird, just checked on the site, after checking many times already for the last few days, and suddenly it was turned on, switched it off and it worked! I guess one of the troubleshooting methods above did work after all and it was some king of synchronization bug.

Hello!is there any chance to enhance the list of integrated voice assistants? Here in Russia we have very popular Yandex Alisa assistant (Yandex music service was already added to Sonos). A lot of happy Sonos users here will be even more happy (much more) if you implement it.