Voice control and smart home

I would like to be able to set my Sonos device with Google Home in Portugal, but this service is not currently available in my country. May I know why?As you know, it´s an essencial feature to spread the music through various speakers!!!

2 days ago all three of our Alexa enabled devices stopped responding to the wake word (2x One's and 1x Arc). Since then I've tried removing and re-enabling the skill, and the usual resets etc. I left it for 24 hours to see if it would just clear itself to no avail.Today I tried to remove the voice assistant and re-add it on one of the devices and after logging into the Amazon account the Sonos app errors saying there was a problem (helpful error codes there Devs). Has anyone experienced similar or could suggest a way to resolve it?

Google Assistant on Sonos works great for me in almost al cases. There is, however, one case in which it doesn’t work that great.My favorite Radio Station is the Dutch station NPO Radio 2. If I ask Sonos “Hey Google, play Radio 2” it always starts the ‘wrong’ station Radio 2 UAE (via TuneIn). Even if I ask it more specifically, “Hey Google, play NPO Radio 2”, the same, wrong station is played.The NPO Radio 2 station is available (next to many other Radio 2 stations) via the Sonos Radio service.Question:Is there any way to play a particular radio station in case of such ambiguity?Or, on other words, is there a way to let the Sonos/Google system know that, when I ask to play radio 2, I want the system to play the particular Dutch radio station NPO Radio 2?

i can't stream music from global player with amazon alexa on my sonos move can anyone help

Hi,I’ve just purchased a Beam (Gen2) and Sub Mini only to find that the Alexa voice assistant is unusable.  It’s far to low in volume to be heard when I have the TV (via eARC) at a reasonable level.  The only way I can hear what Alexa is saying is to turn up the volume so loud that it’s then inappropriate.  The volume differential is between the TV output and Alexa is massive!Very surprised and also disappointed, as I had hoped to make extensive use of Alexa since it’s marketed so heavily, but is unusable (for me) in its current state.  While a relatively small issue, had I have known I would have not purchased. 🙁 Thanks.

Hi all, I'm trying to activate voice match to my Sonos Beam unsuccessfully.  It used to work before but it is not working anymore. Any commands issued by my wife google thinks came from me. I've deleted my home and started from scratch and I was able to see the Beam as a supported device for Personal information. However, only my google mini shows as a device for voice match. Anyone had a similar problem and was able to fix this? Thanks Rennan EDIT: Managed to fix it. I clicked on Add device with Voice Match. However, I was getting a weird error "No WiFi connection" as I was definitely connected to my WiFi. I decided to spam the Try again button and after a few tries the Sonos Beam was recognised. Don't know what is wrong with my account to constantly pop up the no WiFi message, but spamming the try again button did the trick over here. 

I have 2 Sonos ones in a stereo pair. Only one can be set to run google assistant.I think it would be nice to have the option to have google assistant answer on both / all speakers. Currently the response will only come from the one that is set to run google assistant, and I dont see any way to change that.This would be nice for example when asking google to play pink noise or anything similar, where sound appears to be coming from google as opposed to having sonos play from a music service.Even better would be if all speakers could listen for the wake word, and then start the command from whichever hears better

Ciao, non collega l'occount spotify al provider google home. Potete aiutarmi?Lui mi dice collegato e sistema predefinito ma non parteGrazie  Moderator Edit:Google Translate- Hi, it does not link the spotify account to the google home provider. Can you help me?He tells me connected and default system but does not startThank you

I bought a Sonos One last week, and would like to allow my family members (in the same Google Home house) to control it with Google Assistance Voice Match. I have a number of Google Nest speakers in my house, on which this works great. Each family member's voice is recognised and gets personalised results.I have been able to add Google Assistance voice control in the Sonos app, and have added the Sonos in the Google Home app. However, Voice Match only works for myself, not for my familiy members. I have noticed that, unlike the Google Nest Audio and the Google Nest Mini speakers in my house, the Sonos is not in the list of devices using Voice Match.Am I forgetting something or doing it wrong? Or is it just not possible to use Voice Match for multiple users on the Sonos One?Your help is much appreciated!

HiI’ve recently noticed that Alexa will not play music from Spotify despite acknowledging and saying ‘This is … from Spotify’. Also, while Alexa will launch BBC Sounds to play Radio 2, or Global Player to play Heart, and Sleep Sounds, Icannot stop those services with Alexa either.I have logged out of my Amazon, Sonos and Spotify accounts and back in and disabled the Spotify skill, but to no effect.What else should I be doing?Diagnostics report: 638462361

I'm trying to setup Siri for my Sonos system.I found the instructions on the Sonos site, so went into the Home app on my iPhone and went to add an accessory.  However, I can't find an option to add without scanning the product code.Well, I did somehow find the option once.  It displayed a list containing my Sonos speakers.  I selected one of them and it told me I needed a HomePod, which I don't have.I wasn't totally certain I'd picked the right thing, but now I can't find the option anywhere.I'm using iOS 16.2, and to make things more exciting I have VoiceOver enabled.Any ideas? 

Will voice control work when playing music from a downloaded playlist on a iPD?

We currently have our Alexa paired to our sonos speaker. We want the option to just play thru the Alexa speaker from time to time. The only option i see is completely removing the pairing all together.Any suggestions?

It is impossible to use Alexa on the Sonos One because the Alexa voice volume is linked to the general volume of the device. If you listen to music at 50% volume, Alexa will answer you by shouting (the neighbors will hear it too). If you listen to music at 10% volume, Alexa will answer so softly that you must lean your ear against your Sonos to hear it.The problem is so evident that I had to buy two Amazon Echoes to use Alexa in the same rooms where I already have Sonos Ones. Yet, even though hundreds of people before me have already raised it, Sonos doesn't give a damn and, for years, has continued to sell Sonos Ones at a higher price because of their supposed Alexa compatibility.

I want Sonos voice control to play BBC Radio 2 on my Beam but each time I ask it to play I say Hey Sonos play radio 2 it plays the wrong channel it plays some Welsh BBC radio not the standard BBC radio 2 Does anyone know how to get Sonos voice control to play BBC radio 2? I have BBC Sounds in my Sonos app and can use Alexa to play but I want to use the new Sonos voice not Alexa please help if anyone knows if this can be done? Thankyou

Hello all, I’ve received a brand new Sonos One, and I am excited to test adding Alexa to it. However, when I go to Settings > Services and voice > Add a new Voice Assistant, I’m only presented with the option to add Sonos Voice Control. I’ve been searching for this online, but I don’t seem to find anyone else with the same problem. Anyone could help? Thanks!

I used to have all my Sonos devices assigned to each room they lived in on the iOS Home App. I noticed after iOS updated devices showed up as “not supported” suddenly. I thought removing a re-adding them might correct the issue but any devices I removed will not re-add and error out with an AirPlay error pop-up “unable to connect to ‘speaker name’”  anyone experience this and figure out how to resolve it?  I tried resetting one of the Sonos devices back to factory defaults then attempting to add to the Home app but no success… thanks.  

Hi everyone - Like many, I have multiple streaming services, but would like Apple Music to be the primary service searched when using Sonos voice controls. How do I get Sonos voice to first look for music on Apple Music vs. Amazon? Specifying via voice control doesn’t work 100% of the time…

Hey all,I set up Google Assistant on my Arc last night and it keeps repeating “mic is muted” and then after a couple of seconds (or sometimes longer) “the mic is back on” while music/sound is playing. I did find this sonos thread with the same issue, but there are no other devices around it and I cleaned the device to make sure there wasn’t any debris.The only other thing I can think of is maybe the heater is somehow interfering with the device (there’s a vent about 1.5’ below), but the mic only seems to be triggered while the speaker is active and not at rest.Here are some videos of the behaviour: I ended up disabling GA on my Arc for now (luckily I have a nea

I have just replaced my two JBL link with Google assistant by two Sonos One. With the JBL I used to ask Google assistant to play music for a certain duration and it worked very well.Now, when I ask the same to a Sonos One, it plays for the requested duration and then, Google Assistant says "excuse me, I didn't understand". And it continues to play. Are there kind of limitations with the Sonos devices?

I have spent hours on the phone with Sonus support regarding voice command for Apple music. Support says they have exhausted all the possibilities while troubleshooting and to contact Google. communicating with Google seems to be very difficult. When attempting to use voice command with Apple music, the responses is that Apple Music does not support this arc device. Hopefully someone has come across this before and has a solution.

Recently upgraded homekit with the new architecture (iOS 16.2). I can no longer Airplay to several speakers, all of which are hardwired or on Sonosnet. The only two speakers I can Airplay to are a Move and a Roam.  I tried removing and re-adding a speaker in homekit but I can’t re-add it.  Also tried power cycling Sonos units, all the homekit hubs, and the router. Same thing. “Airplay - unable to connect”.  Any ideas? I’ll try factory resetting a speaker tomorrow…

Ive got One, Beam and Arc. The One doesnt respond for up to a minute when I ask it to play something. (it says “playing Queen on Apple Music” …. then nothing).  If I pair it with the Beam or the Arc it works perfectly and plays at once.  If I play via the app to the One it works fine.   I have moved to another network (different house ) and its the same.  I have rebootedand updated firmware.  Same.

Hi everyone,I’m trying to set up Sonos Voice Control with Deezer, but I’m unable to.Every time I try to search Deezer music via voice control, I get the error that I have to reauthorize my Deezer account in the Sonos app.I have done that multiple times (successfully), but the error does not go away. I’m unable to search Deezer library via voice control.I also tried to remove and add Deezer account altogether, but it didn’t help. I also tried to remove and add again Sonos Voice control.However, when I play the Deezer music manually with the Sonos app, basic voice controls such as “next track” and similar work ok.Thank for your help and I’ll be glad to provide any more info if necessary. 

My google assistant somehow got removed from all of my sonos devices. Attempts to add it back fail (No devices found in the google assistant app). Any advice?