Voice control and smart home

I found this post from years ago saying that “the room name requirement will go away at some point.” I still need to specify the room name just to turn off the lights in the same room which gets old fast. Is there a solution to this? I got bounced around between Sonos and Amazon support today with no real answer on what the issue is. 

my microphone comes on and off beeping and i can’t figure out to stop this

I have had a Sone One using Alexa for a couple of years.  I have now bought a Beam to add to my network.  That has all connected to Sonos and my TV now.  I tried to get the Beam added to my Alexa account last night.  It goes through process through logging in to my Amazon account and choosing a language (English) but then fails with “Something has gone wrong”!Anyone have any thoughts? 

I manually created a station based on a song in the Sonos app Apple Music section  If I say, Hey Sonos, I don’t like this song It replaces what is playing with something else  If I say  Hey Sonos, like this song  It says I will play more songs like this on Apple Music  Is that specifically tailored songs altering the playlist of the station based on that song  Or more generally 

I have just bought a beam gen 2. I’m trying to setup the Google assistant but it seems to just loop in circles saying I need to “register your speakers” I have everything on my Google and Sonos account correct so is there something I’m missing? 

I have been enjoying Sonos Roam for almost a year.  Recently i brought it out  on a vacation with me.when i got back,’the voice assistant ceased to work hence i uninstalled the option then tried to reinstall tthe function but to no avail. I have tried todo it again maybe 30 times still no go. I have hard reset the sonos, logged out my account, turn on bluetooth  reboot my mesh network still no go.. Help help please. What else can i do.

I’ve recently reset my Sonos One speaker and everything is ok except when I now ask for my News Flash Briefing using the Alexa voice command it replies ‘getting your flash briefing’ and then follows it up with ‘sorry this update is not available’. It repeats that four times as my briefing is set up for Sky News, Sport, Business and then the weather update. My skills are enabled. 

I have an Arc in my “TV room” and a pair of One’s (R + L) in my “Kitchen”.  In the Sonos app, these are in rooms with these names.  With Alexa, I was able to speak to any speaker in either room.  However, I’m trying to switch to Google Assistant and appear to be able to only speak to one speaker (currently the right one in the kitchen).When I try to add GA to the Arc via the Sonos app, it recognises the Arc but when I click “Open Google Assistant App”, it says “There was a problem adding Google Assistant”.  I’ve got the latest Sonos, Google Home and Google Assistant Apps.  I’ve tried linking and unlinking in Sonos and Google Home.  In Google home, I can see the Sonos speakers in their respective rooms.  I can ask GA on the kitchen speaker to play music in the TV room and it works.  I just can’t add GA to the Arc so I have to shout to the speaker in the kitchen.Is this normal (i.e. a limitation) or am I missing something ?  I don’t want to add a separate Google device as I would expect

As topic says, using voice control on Sonos ROAM will not play a playlist that is saved on Deezer.The command instead seem to be searching for the playlist name as a search term, and then playing those songs.Example:Hey Sonos, play ‘My Favourites’ [and various variations inclusive of service name etc] The playlist is saved in Deezer as My Favourites, and still successfully add to the list via voice command to add a song to ‘My Favourites’This featue has been the most used and why I used Sonos, as it use to work.Any suggestions? Anyone else having same issue? I found a near matching topic here [closed] I did update to latest firmware.

We use Amazon Music as our chosen streaming service on a variety of Sonos speakers. We use both because we love the sound of high quality music and HD/UHD/Dolby Atmos played through Sonos speakers is fantastic.Unfortunately, when music is requested through Alexa or the Amazon Music, it is only ever played in SD format, which is no comparison when played on a Dolby Atmos compatible Sonos speaker. Seems a bit strange Sonos can integrate Alexa but doesn't make the most of high quality audio.I know we could ask Sonos Voice Control instead but that regularly doesn't find the song we want as easily as Alexa does.Is there any indication if Sonos and Amazon Music are working together to fix this so we get the best quality audio streamed via Alexa?

I used iPhone and MacBook air (M2) to play apple music and Spotify, and the sound is perfect from Sonos Era 300 when using airplay in the app of these. But when I used the sound output from my MacBook sound setting, the sound turned to be broken and jerky.How could I fix this problem.I had update MacBook to the latest version, and when airplay the sound to bose portable home speaker. It works well at that device…….

Hi there!Treated ourselves to a new Sonos Era 100 for Xmas and have been experiencing a frustrating issue with Alexa Voice Assistant as follows:Issue the wake up call ‘Alexa...’ and intermittently she will function as expected Every now and then she wakes up, performs the task all OK However randomly she will not let me respond and instead returns to the resting state I can’t replicate this behaviour using the Sonos Voice Control only with the Alexa Voice Assistant, so can only assume this issue is specific to Alexa & Sonos and is not a hardware issue..Also to confirm I have Amazon Echo products in the house working 100% fine with Alexa.I have a video recording of the issue here:Any ideas please?

I have two new Era100s and am having the same problem on both. I have never had this issue on my Sonos Ones. Alexa is enabled on the speakers. When you say the command word, the Alexa chime plays so that should mean it's listening, but we only get a response around 25% of the time. This happens when the room is totally silent as well as when there is background noise. I have noticed the music already playing doesn't quieten when Alexa is listening, as it does with the Sonos Ones, so I wonder if the voice assistant can't pick up what we are saying. Tried all the deregister/disable skill/reset fixes I can find, and moved speakers to different positions, and there's been no change. Any ideas anyone?

Sonos One set up in “Bedroom” with a Sonos One SL stereo pairWith built in Alexa and Sonos voice assistants:When I say Alexa play BBC Radio 2 , she says “playing BBC Radio 2”, and then…silence.When I ask Hey Sonos play BBC Radio 2, it says “Okay, playing BBC Radio 2..  then silence.It does the same with any radio, the BBC App, Rayo, Tunein etc. I tried resetting my Sonos One to factory settings, re-added it, and still exactly the same thing happens. I connected it with ethernet cable. Same thing. Sonos Arc set up in “Living Room” with Sonos Sub and two rear Sonos SL’s. The Arc is ethernet wired and connected to TV with HDMI.With Alexa:Will start playing a radio station when asked, but when you ask it to stop, it ignores you. If I ask Alexa to play Radio on Bedroom on the Alexa phone app, it works ok.  This has all started happening in the last two weeks. I have rebooted everything, removed and re-added Alexa, Factory reset the Sonos One 3 times. I don’t know what else to do.

I've got Alexa on my Sonos speakers. All of a sudden, Alexa will listen (speaker volume lowers), the light will flash, but there's no action on simple things such as "volume down" and "stop". Everything used to work fine for a year, but now nothing.I've tried all the usual, remove Alexa, re-add, re-install skills, reboot speakers... Again, this happened all of a sudden, without me changing anything.

I’ve had a Beam (Gen 1) installed for a few years, using my Amazon/Alexa account to control devices in my living room. It’s worked flawlessly, until a few weeks ago.Alexa itself works fine - I can ask questions, interact with the service etc, but I cannot control any of my smart devices. After puzzling on this for a few days, I stumbled on the issue: the Sonos device is using the wrong Amazon account, one belonging to my daughter. The smart devices shouldn’t exist in her profile, but I don’t get any “errors” - just the little chime after issuing a command that suggests it’s worked as normal. I have other Amazon Echo devices in my home, and they’re working fine: for example, asking my Echo:switch on plug 1.. switches on plug 1. Trying the same with the Sonos gives the chime, but plug 1 doesn’t do anything (given that the other account doesn’t know about “plug 1”, I’m surprised it doesn’t say something along the lines of “I don’t know about device plug 1”) if I ask the Echowhat profile a

Need to repeat Alexa several times on ERA 100 to activate it. When using Alexa about 50% of the time after saying Alexa the light goes out and it stops listening, I have to say Alexa a couple of times before it actually works ... See the video

On the iOS app, if I try to add Alexa as a service, it redirects me to amazon to sign on, but then after I enter my name/password and click the “sign-in” button, it sends me to an error page: 414 Request-URI Too Large The URL is indeed incredibly long, mainly due to the `metadata1` query field Edit: I got it to work, by copying the URL, removing the `metadata1` field, then opening the URL in the browser

Hello,Anyone had an issue where you ask Alexa to play music on your Sonos Speaker (default is Spotify) she replies ‘sorry, Im having difficulty playing the music’Alexa can play the music on her own speaker from Spotify, just not able to play out of Sonos…Thanks  

Hey! Since many of your products have both speaker and microphone in the same device, would it be impossible to contact two (or more of these) in a “call” with each other?  Apparently Sonos isn’t able to use Amazon Alexa drop in feature (because of missing blinking LEDs or something?), but could you perhaps make it’s own intercom feature for multiroom homes with multiple speakers? Just use Sonos Voice Control instead of Alexa/Google Assistant to enable this feature so you wouldn’t be affected by other companies like Amazon? I know I’m not alone wanting badly this feature without use of any additional echo devices. Sincerely yours,Aksulotli

Just got a Beam gen2 and have been loving it. Though it would be nice to be able to say “Hey Sonos, turn off status lights” to turn off speaker lights during a movie. The option to turn off the status light is several touches and swipes to get to. It would be much more convenient way to access with Sonos Voice. 

Last year, my turned-off Apple TV worked fine for me to run automations and play music on my SONOS Arc. but for some time now it is no longer able to execute that way.

Spent hours trying to play Spotify using voice control through my Roam.  Linked the skill in the Alexa app but when you ask to play Spotify Alexa cannot find it, and asks to be asked to locate the skill which she then cannot find. 

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Hey everyone, I have a new Sonos One that works great aside from this issue I am having with Google Home/Assistant integration.  When I try to broadcast a message to the Sonos One located in the bedroom (either through the Assistant app or via voice command to my Google Nest Mini, which is in a different room), I get an error that there is “nothing named X in your account”, or something to that effect, so the message is unable to be broadcast. This happens regardless of whether I try to broadcast to the room (“Main Bedroom”) or to the device itself (“Main Bedroom speaker”), confirming the exact name of the room and speaker, respectively. Other Assistant features seem to be working fine; for instance, I can make commands from the Sonos One using “Hey Google” and play music on the Sonos One with a voice command from the Nest Mini. There are several old threads on this issue, all of which seem to point to this sequence in the Sonos app as a solution: Settings>Room Settings>(Select R