Skip to main content

I have a stereo pair of Sonos Moves (2 devices) and a stereo pair of Sonos One’s (2 devices) in the same room.

It used to be that all 4 speakers lower the music they are playing when I say “Alexa” until after it finishes responding, and for some reason now the two Moves do not lower their music volume which makes it

  1. Hard for Alexa to hear me
  2. Nearly impossible for me to hear Alexa’s response.

FYI: Sonos One’s always have microphones on, and I always leave my Sonos Move microphones off.

 

Called support and they couldn’t figure it out and then dropped the call.