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Question

Alexa Skill connection broken after app update.

  • June 9, 2024
  • 1 reply
  • 100 views
J

Since the recent Sonos app update (circa May 2024) I cannot connect the Sonos Alexa skill to my system.  It's all been working fin in the past, and with this update I now get told I must register my products: Which they are, or that I need to update the app: which I have! (And the Alexa app for good measure!)

It's clear there is an issue, but has anyone else had this or knows how to address it?)

 

Kind regards

J

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1 reply

L
  • Luapyelad
  • Contributor I
  • June 10, 2024

I recently changed my broadband provider so had to re install my system, which then said to upgrade my sonos app which I did.

I can now no longer use voice commands on my sonos one ore my move and even if I manually touch the mic buttons there is no response

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