Voice control and smart home

One of the first things I wanted to enjoy when I got my first Sonos Play:3 was an audiobook - I've always loved them, and had by that stage been an Audible subscriber for over 12 months - and whilst I was disappointed to find Audible had not been integrated, I saw that Audiobooks.com was available - so I rushed out and subscribed (still got my membership, so big win for Audiobooks.com!) so I could have some Audioboks to listen to. Then I saw the Sonos ONE announced. Clearly I allowed hope to rule factual knowledge and so I didn't even look to verify that Sonos ONE, with Alexa built-in, would actually have Audible compatibility - I just assumed, given they would be working with Amazon to integrate Alexa, that they would figure out whatever obstacles stood in the way of Audible integration. Wrong! Now I not only have no Audible on Sonos, but - and this is the part I'm really annoyed about, the reason I'm making this topic - Sonos ONE will not take voice commands concerning Audiob

I have a Sonos One when I ask Alexa to play SiriusXM it says Sorry something went wrong. If I play it using the Sonos app it works fine.

Being a newbie to my Sonus and Alexa. I hope my query is a simple one. I have connected my Alexa Dot to my Sonos Play 5 using the 3.5 mm single jack lead. Alexa picks up my request to play music from my Spotify through the Sonos speaker and plays perfectly. However when i ask Alexsa a normal question eg weather forecast etc the dot picks up the request but i can hear nothing through any speaker.However when i disconnect the jack lead from Alexa and ask the question again I can hear the reply only through the Alexa speaker. Would like to hear reply through my Sonus without having to disconnect the jack lead every time. Tried everything i can think of. Anybody had the same problem. Many thanks in advance.

Set up new Sonos One. Alexa will start playing when requested but when requested to stop or pause, Alexa responds with "I can change playback mode only when music is playing" despite the fact that music is currently playing. Alexa will respond to other questions like "what's the weather?" but then music resumes. Alexa just won't stop, or play music on another speaker once started.

I have a new Echo, which my wife was using to play music (using Spotify via Alexa) in one room, while i was playing music on my Sonos speaker (using Spotify via Sonos desktop) in another room. However, it keeps on stopping on my speaker (or on Echo) because Spotify is being used on another device. We have Spotitfy family subscription. why can't we use on two devices? Any way around the issue?

Ok — the news is still fresh and I havent even had time to try any of this. But reading the news blogs it appears the sonos/alexa integration currently works with Tunein and Amazon Prime / Unlimited only. So no Spotify (yet), Deezer, Todal and no localally stored music. Ok, this is all well and good. But the obvious question then is if Amazon music offers no high quality service (320bps i believe) what benefit is there in there in having Sonos equipment over Echo equipment?? I guess we bought into Sonos due to its superior audio, and for my part my local music is lossless and my streaming service is Deezer hifi. It seems. If I want to use voice control I’m now limited to MP3 quality. Can anyone confirm this ? Regards Andrew

Is there a disposition and/or ETA on Alexa/Tidal integration?

I have 2 of the Sonos One and the Alexa App is setup on both units but only one is responding to the alert command. Both Sonos units appear on the Alex app under the Smart Home menu and are enabled. Is there a setting that I am missing or is Alexa only available for use on one unit and not both at the same time?

It seems that the Alexa routines do not support the Sonos yet. Can you add the skill to allows routines to change the volume for a sonos device and pause. Would need both capabilities to allow the TV volume to lowered since pausing does nothing for the playbar.

30 days ago I had never heard of Sonos. So when I heard about the integration with Alexa I ordered a Play:1. Now I learn that the Sonos Play:1 is NOT the same thing as the Sonos One. The Play:1 does NOT have the Alexa built in. I have gotten the Play:1 to work (kinda) with the Alexa but when you do multiroom play with Alexa, the dot I have in my office will not connect to my Play:1. May be, probably is, user error. but sure as heck aint an obvious thing to this old boy. I had to set up an Alexa group (in this case I chose "Office"). If my wife is listening to her music in the living room, and I want to play music in my "office", I have to play from my iPhone as the Alexa Dot says, "Music is already being streamed from another device. Do you want to stream from here instead?", So, one or the other of us gets to use our Prime but not both. And, again, if we share, the Sonos speaker is ignored. We have an Echo in the living room. It's hard to even google this as a search ALWAYS return

I tried setting a music alarm on Sonos One with the command “Alexa, wake me up to X at 6:30am.” Alexa responded that music alarms are not currently supported in my region (i.e., UK). Is this true? Is this expected tp change soon through an update?

Have routines set up in Alexa app, ie: Alexa, good moring. Where she should tell me the weather, traffic, newx, etc. Nothing happens except silence. Has anyone else had this issue or is there a trick to setting it up?

I have 2 echo dots and a couple of sonos play 5 and sonos ones. Playing spotify on the play 5 works great through the “alexa play xyz in livingroom” command. Up untill today i could say “alexa stop” or “alexa skip/next” and the commands would work if anything was playing on the play 5. For some reason now i HAVE TO SAY “alexa stop living room” or “alexa play next song in living room” (on the sonos one i do not need to specify room name, which works as advertised) Why do i have to say the room name, it used to work without that for stop or skip commands (it is also advertised to not need to specify room name for those commands)? I tried disabling sonos skill, deregistering, rebooting echo’s and sonos to no avail. Anyone have some advise how i can get this to work as it used to? I do not mind specifying room when initiating playback, but expect the context to remain when saying stop or skip without having to specify the room name. Thanks!

My sister came to ours for Christmas and she got an Alexa dot, for the few next few days we played with it and hooked it up to my sonos. Now she has gone home (200 miles away)- but now whenever she talks to her alexa the volume on my sonos goes down! I phoned her up to test my theory and it was correct - further more she then tried to play a song 'in the kitchen' and that worked too!!! How can I stop this from happening? This is a major bug in my opinion!

Hi everyone - I can NOT figure this out. I had everything working great with Sonos and my Echo dot. Today I added a WeMo switch and now I can’t get Sonos working again. Even though I have the Sonos skill enabled, when I ask Alexa to play Sonos it tells me “Hmmm...to do that please go enable the Sonos skill” What’s weird is if I have Sonos playing, the sound “ducks” while it tells me it’s not enabled. I’ve tried disabling and re-enabling the skill twice. No dice. Any ideas?

When I choose my new Sonos One through the Sonos App my music plays throughout my system no problem but if I try to use the Alexa App or tell Alexa directly to play music on the other speakers it will only play on the Sonos One speaker and not on the rest. I have them all set up correctly, I can see all the different speakers on the Alexa App and on the Sonos list, I have even created groups no problem. I just want to be able to voice control Alexa to play music on all my speakers....surely that's not hard...what am I doing wrong?

I have no sound when telling alexa to play a song on my play:1 speaker. Is there a fix? Sonos plays just fine when connected to computer.

I have a pair of Sonos One speakers set up in stereo mode in our family room. The noise Alexa makes to indicate that she has heard us mention her name is driving my dog crazy. Can the sound be changed or completely turned off (while still being able to use Alexa?)

I have an echo dot that works fine with my 2 sonos speakers in my home. I've now added an echo dot to a second home that also has 2 sonos speakers. Alexa cannot discover the 2 sonos speakers in the second home. It says no discoverable devices. Any thoughts?

Set everything up as instructed with Sonos & Alexa apps, and it seemed to be working at first - but now when asking Alexa to play Pandora, it was stuck on one station in the player of the Alexa app, and when I ask it to change it sometimes told me that I need to enable that skill Sonos in the Alexa app?? when in fact it is enabled. I figured out that I could change stations by going to HOME on the Alexa app and then click on browse Pandora to select a different station - but the station I was first listening to was the image in the player. Either way, no matter what I do it only plays one song from Pandora in both the Sonos app, or the Alexa app. Definitely seems like an integration issue between Alexa & Sonos.

I started with a Play:1 and Play:3 - all was good. I added a Sonos 1 and put it where the Play:3 was located, put the Play:3 in a new location. Have sorted out the new names and locations to match in Sonos. However, in Amazon Alexa, the names do not match Sonos. Is that a problem? If so, the only way I know to be sure the Amazon Alexa names match the Sonos names and speakers are by the speaker serial number. I have the serial numbers from "my Products" in my Sonos account but can't find the numbers on the speakers and none of these numbers match any of the serial numbers listed in Amazon Alexa. How to resolve this ID problem?

Will the new sonos 1 have all the abilities of the echo units, such as timers, alarms, voice calling and Drop in?

I know that the Sonos One Alexa integration is limited. However, as Alexa devices now pervade my home this limitation has become more frustrating. My specific issue is with Alexa skills that I have added. One in particular exemplifies my problem. Twitch has a new Alexa skill with which I can play the audio from a stream through my Alexa connected devices. This is triggered with phrases like "Alexa, ask Twitch to play ". With the Sonos One, it responds to the commands, but will not play the audio. So, if I ask it to list streams it'll do it, ask me which I want and then do nothing when one is selected. So, I can't really tell what's going on. It seems that the skill is supported but it just doesn't play the audio. Have any of y'all resolved these kinds of issues with skill integration on the One? The problem is compounded because of the location of my One. The One picks up my request from the main living areas in the house because the mic is amazing. To get a dot to pic

Can you control all your Sonos speakers with one New Sonos one speaker? I.E. can I tell Alexa/Sonos speaker to control other 'older' Sonos to raise volume?

I am having trouble using Alexa on my Sonos one to play music through Spotify. Whenever I ask her to play something e.g “Play Wide Awake by Katy Perry” she just replied with “sorry something went wrong”’. I think I have linked everything correctly so not sure how to resolve this.