Sonos ONE - slow to start playing radio via Alexa

  • 15 February 2018
  • 1 reply

Until yesterday I listened to BBC radio through an Echo Dot hard wired in to a v1 Sonos 5 speaker; the radio would start playing almost immediately after I had asked Alexa to play a station. I now have a pair of Sonos ONE speakers and it takes several seconds to start playing the same radio station after I have sent the command. Have others experienced this, and if so have they found an workaround? TIA, relb

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1 reply

Userlevel 7
Badge +20

This can be caused by two things:

1/ Slow internet connection speed;
2/ And the most likely, Sonos buffers the Audio for multiple players to ensure that they all play in sync.

As a test, can you please group the two Sonos One's and the Play:5 in the Sonos app and then test the delay difference when initiated via the Echo Dot against the Sonos One's.