Talk Sonos Products

Hello,I have a very bad ADSL line, no fiber, and therefore my internet is max 8MbI want to move to the High Fidelity music with Deezer (FLAC music), but my wifi won't be strong enough to do this on my Sonos system. Could a solution be to play the FLAC music using the Deezer app and transferring to Sonos via Airplay?Will my wifi still be needed or just my phone data (I have unlimited data)? Would this enables me to listen to FLAC despite my very slow wifi network? 

So we run a bunch of ZP100s,ZP120s and a ZP80, plus a Play5, Playbar, Sub, and a plethora of Play1s and 3 CR100s.And up till now we have been walled off on 8.4 and quite happy. However about a year ago the stream from Spotify to devices stopped working. And last week my NAS drive failed (not a drive failure). Its done sterling service since 2004 and I’ll probably give it a good send off with a flag and all that.So now I can play the radio, and thats about it. All that tech and its just a wireless (with wires). There is a limited function Spotify option on the CR100 but its not great.For my daughter the loss of Spotify streaming was a deal breaker so I have reset her Play1 and upgraded it to S1, and Spotify ‘stream to device’ is back working. I have relinked Spotify on 8.4 several times to get it to work but no luck, so pretty much confirms that it is a feature loss for 8.4 rather than a config/network issue,NAS:My understanding from a catch up in the threads is that SMBv2/3 is likely t

Hi - really hoping to get some help with setting up a Port as I’ve hit a brick wall…I have an existing ‘Home Theatre’ setup that includes an Arc and 2 x One SL’s acting as rears - more than happy with this as sound quality is great and the wife can cope with the small footprint!A few months ago I decided to finally pursue a long held passion for vinyl so following some research purchased a Pro-Ject T1 Phono SB and a Port - expensive option but I don’t really have the space for a Five and thought the Port would keep things tidy.I had assumed that I would be able to configure the Port to play the audio from the turntable (through the same two One SL’s) but for the life of me I cannot, despite many attempts and lots of internet research, workout how to connect the One SL’s to the Port. I’ve been able to get the Port setup okay and it appears under Products in the app but I cannot see any option to associate it with the One SL’s.Am I missing something obvious here or have I made an expensi

Now, Sonos has teamed up with Amazon to provide the proclaimed highest quality music for streaming. I am wondering do I need to subscribe to it to experience it, or I can just retain my YouTube subscription, which comes with YouTube music, to have the same experience.

I have a gen 1 beam connected to a 2015 vizio D50-D1 and Apple Tv 4k gen 1.My question is this ; the TV has 1 Arc port, 2 other standard HDMI ports, and an optical port. When connecting the beam to the arc port or the optical port i get dolby digital 5.1. Is their a benefit to using the arc over the optical in this scenario? With only 3 HDMI ports i am low on spaces for devices (xbox , switch etc). I will keep it on the arc if there is any benefit over optical in this scenario. Below are my settings. any feedback is welcome  sonos theatre setup gen 1 beam with 2 rear ones  apple tv settings:audio output: reciever speakersaudio format : autoaudio mode : auto  music app settings:dolby atmos: automatic audio quality: lossless vizio settings :tv speakers offsurround sound on Digital audio out bitstream

Hi, my set up is the Panasonic UB820.... Hooked up to a Panasonic GZ950 OLED using an Audioquest Cinamnon 2.0 18gbps cable via the Arc port, NO eARC unfortunately on this 3 yr old TV. No surround speakers.Having the same problem as I've read on other threads whereby iv updated the Beam2 thinking thatl solve many of my 4K films DTS issues but no joy!Spent months building my collection unaware of this BIG ATMOS v DTS audio format rivalry/compatibility until I got the Beam 2 recently to complete my devices set up.PLEASE PLEASE can someone help me to get rid of the awful "Stereo PCM" on my S2 App. I'm at a loss and do not want to buy the Arcana Fury to solve everything!  I think it's my TV or UB820 settings as I had to teak the TV to get the ATMOS audio some of my films are in and WOW what a difference it makes in s small room approx 3 X 3 metres. Many thanks Kam!

I’m streaming music through a Sonos Amp, wired to two JBL floor standing speakers and paired with a Sonos Move.  The Move plays in the same room alongside the standing speakers.  The Move is a nice ‘sound filler’ for the big speakers and can then be moved to another location such as outside, when required. When streaming music the floor speakers and Move are perfectly  synchronised but when my Samsung TV is the source of input (via HDMI ARC, TV to Amp) the floor speakers and Move are slightly non synchronised, creating an ‘echo’ effect, or an exaggerated spatially separated sound.  The Move appears to be fractionally delayed behind the floor speakers. The TV sound quality is poor unless I turn off the Move and take it out of the equation. How to explain and correct the de-synchronised audio when TV is the source?

Hi I m thinking of purchasing the Move for my dance classes I run in a hall venue. I currently use a JBL Flip 5 but the volume output does not fill the space now is it loud enough. Would the Move work well for this application?

Been tweaking my system. I grouped my sons speakers and am able to cast from my phone or laptop to all 4 of my speakers if I pick airplay through Spotify with on my phone or through my laptop. If I go to YouTube in my iPhone I can cast to the same group and it works. My issue is I would like to cast from using YouTube.com or music.YouTube.com to my grouping but all that shows up is my tv when I press the casting button . Confused as to why it works on Spotify but not YouTube from my laptop. I did add the YouTube music service in under the sonos app but It’s not syncing up with my playlists 

Today I upgraded from Sonos Connect to the new Sonos Port. I only unplugged the cables form Connect and plugged into Port (Audio In = TV, Audio Out = Bose sound system). With the connect it worked perfect, but my Bose plays no sound on the Port. Audio in (Line-in) from TV works because it plays on my Sonos Five. Only audio out does not work. Sonos customer support was not useful at all. Does anybody has an idea what the issue might be?

Now that I have my full music collection (Stored on my Sonology) available to my Roam, I am wondering for music that I have stored locally, but also know is on Amazon in at least HD Quality, what will sound better? Will local mp3 files sound better? and if so what is the minimum bit rate for that)Does the answer chance if my local file is Flac format?  ThanksAllen

Hi There, new Sonos user here. I’m all set up and it’s working fine. I’ve set up the remote as per instructions. But the remote is also turning up the volume through the TV speakers at the same time as it adjusts the Beam, and I’m getting that awful out of synch sound. I thought the HDMI (ARC) would recognise an external device connected and not use the TV speakers. Any suggestions? 

Sonos kicks in when I play my squeezebox. How spooky is that? It also does the same occasionally when my landline rings. I don't use any voice control system. It plays whatever I last played from my music library. 

Hello, I’m quite new and don’t know much about speakers and matching impedances and whatnot.Just purchased a Sonos amp, 2 Kefs Ci200qs, and plan to buy a pair of 8ohms outdoor speakers as well.My idea/question is as follow:Can I connect the 4 speakers to 4 speaker wall plate, and, using banana plugs from the wire that comes from the AMP disconnect the pair I do not want to use at the time? I wouldn’t change the wiring on the back of the Amp, that would stay in parallel, but just disconnect from the wall plate when I just want 1 single pair to play? Would that work? When 1 pair disconnected will the impedance go back to 8ohms?Thank you for the help!

My husband has a Technics SL-1500 Direct Drive Player System in working condition that I would like to be able to add to our Sonos system.  I can’t comment on the sound, only that it powers on when I tried it.We have Sonos Amps and I know that the turntable would also need a pre-amp.  My question is if this vintage turntable is worth putting much money (possibly) into, along with the required pre-amp? I would like to refurbish it for nostalgic sake (Valentine’s gift), as long as the end result is a good audio product. Otherwise would it be wiser to purchase a new turntable with a built in pre-amp.Thanks for any help.   

Is anyone able to tell me if the snooze function for iOS apps has been fixed on S2?  I’m currently still running S1 so that I can use CR200 controllers because the snooze function on iOS has never worked properly.  Clearly Sonos aren’t going to fix it for S1 now, I just wanted to know if it worked properly on S2.  Currently if you long press the alarm notification on the Lock Screen it offers a snooze function but it doesn’t work.  Opening the app produces a ‘no alarm is playing’ notification.  It definitely isn’t my system - a quick search of this forum shows it to be an ongoing issue.  I don’t want to upgrade to S2 only to discover it still hasn’t been fixed.  It’s a real shame Sonos decided to stop making controllers.  I don’t want to have to go looking for my phone in the middle of dinner just to put some music on.  The lack of them, for me, is beginning to cheapen the entire experience.    

HiHow on earth do I manage to get through to someone at sonos to make a formal complaint? I have had a problem  with a new sonos roam for around two months, as every avenue I have tried to explore to tell sonos the speaker is not working I can’t make any progress????I have been a customer of sonos for many years but am appalled by the lack of support. It pains me to have to explain the problem again and again, I have had telephone calls, emails and spoke via web chat explaining the problem but every avenue has come to a dead end. I was even told to send a video of the problem and that still resulted in someone contacting me from sonos with the question what Is wrong with the speaker?!!!. And the Emil that I was responding to now says it is no longer monitored!!! Again I can’t get anywhere! The problem is as simple as this. I have charged it for days (yes with the correct cable and plug) and after that it simply will not turn on. I just want to return the speaker!I am outraged with the

Hi, I live in Hong Kong, and I have an active subscription with NetEase Cloud music 网易云音乐, and Youtube Music. I have tried to set my profile location to China, to eventually add that music service to my account. But then now I could not use Youtube music. I have to pick either Youtube music or NetEase Cloud music. But I use both. Any workaround other than keep switching my profile location? This might be a request to the Sonos Team. Is it possible to allow NetEase Cloud music in Hong Kong? Or the other way around Youtube music in China?  

I had a sonos beam and one sonos one speaker.I added a sonos one to have a home theatre system, followed the instructions to set up surround sound and it all worked.I then did the true play and all worked.now when I am trying to listen to the tv as a home theatre I have no sound from the 2 one speakers and sound only comes through the beam.if I play the radio via Alexa sound comes through all 3 speakers.probably something simple but would appreciate some help.TV is a Panasonic connection via HDMI. 

I have connected my Sonos Beam gen 2 to my LG tv via the HDMI eArc input, However even though the broadcasts from Apple TV are carry the Dolby Atmos signal my sound bar is only playing them in stereo. When I unplug the sound bar the TV will play the sound in Dolby Atmos. When I reconnect the sound bar the sound is only in stereo. The tv is an LGOLED55C14LB

I bought myself a new Panasonic TV (TX-55JZ1500B) and a new home theatre system (Arc, 2 x Play 1 SL and Sub) and thought it would be helpful to add my experience. Arc connected to TV eArc.The initial set-up want flawlessly, connected it all up and it worked just fine. Then a little while ago I noticed that the sound would cutout for about 10 seconds and then return. Initially I suspected an interruption to the TV signal (sound only, not picture). However, this has happened 5 or 6 times now. I’ve not investigated because it’s not been a significant problem.Then a few days ago, after switching th TV on, the TV remove wouldn’t control the volume any more (the sound level didn’t change), though the screen said that it was reducing the volume, and the sound was coming out of the Sonos speakers.Everything seemed fine with the connections so I did the old power off and on again, no difference. After trying various combinations of plugging / un-plugging things and powering on and off, I still

 A framework in Python for a simple (battery powered?) controller, with album art display, using the great SoCo Python library.  Uses the Waveshare 1.3inch LCD HAT, which has a joystick and three buttons for control.  These are less than $20 on Amazon.  A case with buttons can be 3D printed using these files from PiSugar, for use with their battery.I haven’t tried the battery, and don’t have a 3D printer, but it should make for a nice portable controller.  Of course, power optimizations, such as turning off HDMI, Bluetooth, etc, would be required on the Pi Zero W.Anyhow, here’s the basic script.  Requires the Waveshare installations down to but not including their FBCP driver (under “Guides for Pi” tab), as well as SoCo, the Python Pillow library, and WaveShare’s ST7789.py script (just copy to same directory as the sonos.py script below).I haven’t programmed the 3 buttons, but the joystick is used for volume up/down, prev/next, and play/pause.  The screen displays the album art or radi

How can I block someone using python from controlling Sonos One?

They aren’t recognized through Spotify

Wow seems to be a common thread here with these Sonos Ones…shame product was not built well to start great music average experience... Report submitted number is: 451659277I have fixed the IP address for both Sonos products...I still need to reset my One each day…I have had this issue with two different routers and wifi setups...there is something defective about the wifi in these devices… Please come back with report analysis so I may update whatever needs to happen for this delicate little flower to work on wifi...