Talk Sonos Products

why we don’t have access to all features including Trueplay with Android, and when you think we will have access to them???

Hello community :)Is the speaker setup I came up with pretty much correct? We don’t have a huge budget. I would appreciate any comments.Thanks a lot!Basia 

I have an old HK receiver I used for a  theater back in the day. Converted the entire house to Sonos now. I wanted to to set it up in garage and connect the port to it,to run some additional outdoor speakers in the backyard around the pool. I have the Sonos amp connected to my ceiling speakers outside which produce great sound but the back of the yard  not so much. I would prefer buying the port vs another amp to save some dollars. Looking for some suggestions if I should try and use the port or make it simple and just by another Sonos amp. I know the newer receivers have more options for the Port but this is just for 2- 6” landscape speakers so buying a new amp or receiver seems like overkill. Any suggestions welcomed.. 

I have 2 Play Ones (older, non smart) and a Playbar in our living room. We also have a Move on the patio. I would love to add a turntable to our lives and get back to purchasing records but I am very unsure on how to go about this. It seems like it’s more complicated than I had hoped.Does anyone have a relatively simple solution?Thanks.

I just did a reboot of all my speakers and an update to get things going.. but now I find that my ‘Family Room’ Group of speaker that Iv’e set up, 2 Play 3’s and a sub gen 2 wont allow the Playbar to join the group. 

I have ordered a Sonos Amp to use with stereo speakers that are rated for 150W at 6ohm.  The Amp is 187w at 6ohm.  Can I still use it with these speakers?

Hello.After last update. I have had issues with the sonos app for Android samsung S20. When I press sub-sound, the whole app shuts down. i have tried uninstalling the app, and reinstalling it did not help.Sonos amp

Bonjour, je viens d’acheter une beam et 2 sonos one. que j’ai configuré en home cinéma.Je voulais savoir si il est possible de dissocier facilement les 2 Ones pour écouter de la musique et garder la Beam pour regarder la TV en même temps. Peut- être créer des profils différents. MerciI

Hi! There have been some questions about this before but I have to ask ones more. I have an LG tv (65uf772v-zw) set up with Beam, sub and two ikea symfonisk. My tv is to old for having the Disney + app and I'm thinking of buying the new Chromecast with google tv. But... does anyone here att this forum know if I will get 5.1 with Disney +? If I read about my tv it have DD and dts decoder. Best regards/Calle

I’m wondering if it’s possible to stream Hi-Res music from the Tidal or Qoboz app to the Chromecast app in my Sony TV, to which is attached a Sonos Playbar, and hear the music in higher quality than if I used my Sonos S1 app to stream the music through Sonos to my Playbar.  Everything I’ve read on the Sonos website and in user forums is very confusing on this point, and I’d appreciate any advice.  Thanks!  

Hi, can anyone clarify whether my old Sonos Play:1s are compatible with the latest Beam (Gen 2), to create effective TV surround sound? TV is an LG 43UP81006LA. What would be the limitations of such a set up? Thanks.

I cant find my favourite radio stations. Why are you getting rid of the radio stations. So annoying. Time to move to another speaker. 

I was thinking about getting the Roam for two things both of which I only do occasionally: listen to music in the backyard, and watch a movie that is worth having surround sound for. But I’ve just found out the second use is not possible.I’ve read other posts about technical issues, things like “re-tuning the Trueplay” but since I’m Android, that’s a feature of my Arc I can’t use anyway. In response to a request for this on the Move someone said voice assistants would have to be disabled and re-activated every time - why not a temporary disable when put into surround mode? Got to be do-able surely?My problem is I’ve got no good place for a permanent rear speaker, so a portable speaker is the ideal solution: why can’t I have the option of using the Roam - even if there are some limitations? Add this feature and I’m getting one ASAP.

Hi,I am interested in jumping into the Sonos eco-system with the purchase of a Beam 2 to enhance my home theater experience. For now, I only plan to get the Beam 2 for financial reasons, I hope it will be great already (without subwoofer or surround speakers).Here is my projected setup:Epson projector ceiling mounted (HDMI connexion through ceiling/wall ntegrated plug/wires) Apple TV 4K (not the 2021 gen.) Beam 2Since the Apple TV 4K has no sounds output and the projector is far away from the sound bar, I will not have the option to use the HDMI eARC input of the Beam, which is the way the beam is designed for.I understood the will be 2 turnaround options:Using Airplay 2 Using a HDMI extractor with eArc outputFor the first option (Airplay 2), here are my questions:Is it actually possible to connect the Beam to the Apple TV 4K using Airplay 2 and then have a wireless connexion ? Is that still true that it will require to switch to the Beam each time the Apple TV is switch on ? Is there

I have a 5.1 set up with my surrounds being two Ones. When I play music through an app like Spotify are the surrounds playing in stereo mode?  I'm assuming the best setting for this would be Full for the surround speakers?

Hello i am planning to upgrade my playBase to Arc and my current TV only supports HDMI AUDIO RETURN CHANNEL (ARC), not eARC, here is my TV specshttps://www.sony.ca/en/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800e/specificationsso my question isis it worth to update from Playbase to Arc, without changing my TV ? do i get the Dolby Atoms?please guide me to take the decision.thank you,bala.

I play 4K movies off a hard drive plugged into my Philips 65PUS6754/12 TV. I have sent up the surround system using an arc, a sub and two ones. Playing certain files off the hard drive there are sync issues that are not there when I just use the TV speakers. I know I can adjust the audio delay in the settings on the app but am struggling to get it 100% matched up. Is there any settings I can change or any tips to help get it perfectly in sync, thanks.

I just upgraded my Playbar to the ARC (and sub) and my TV to the Sony AJ80. I have been testing for a couple of weeks, and at this point I am severely disappointed with the terrible volume level of the dialogue/voices while viewing movies.  I have to constantly increase the volume to hear dialogue but then turn it down when something explodes. My sources vary from using the smart apps on the TV (Netflix, Plex, HBO Max, Prime, Hulu, etc.) to watching shows/movies using my cable provider COX. The worst is while watching movies with COX. The sound format from COX is Dolby Digital 5.1, and the results are terrible. I have run Trueplay and turned on Speech Enhancement, and fiddled with every setting on the Sony TV. There just doesn’t seem to be a way to enhance the dialogue volume. I was researching on the web and noticed several comments in other forums that the problem may be the TV and how it outputs audio. I have also seen a ton of comments from other Sonos ARC owners who are experienci

Thanks to advice in this community and others on the internet, I was able to easily connect my turntable (Fluance RT-80 with built-in pre-amp) to my existing Sonos home theatre system for an all-wireless solution.My Sonos system consists of a Playbar, two One speakers, and a Sub.  None of these have a line-in or RCA inputs for sound from the turntable.  Sonos states there are three solutions on its “How To Listen to Vinyl With Sonos” blog: you need a Five, Amp, or Port.  Each of these solutions is several hundred dollars - more than I wanted to spend.However, this ignores the Roam.  The small Bluetooth portable speaker is inexpensive (one-third the cost of a Five).  If I had a Bluetooth turntable, the Roam would have been all I needed.  However, my turntable does not have Bluetooth, so I needed to purchase a Bluetooth transmitter and a Stereo Mini to RCA Y-Audio Cable.  I chose the 1Mii ML301 Bluetooth Transmitter/Receiver, an inexpensive, elegant, compact, rechargeable (USB-C charging

I have a standalone Play 1 in my bedroom that does not connect to my wifi anymore. It worked fine for years, the problem started when I changed my wifi from 2.4 Ghz to 5 Ghz, and then after back to 2.4 Ghz (because I learned Sonos does not work well with 5 Ghz).The Sonos system in my living room is still working perfectly.I tried everything to make it work again without result:unplug power and restart reset to factory settings connect with ethernet cable to update sofware  reboot my routerEverytime when I try to connect the Play 1 to wifi using the steps in the Sonos app, I get the same message: “we could not connect the play 1 to your wifi”.The 2.4 Ghz frequency (active) and 5 Ghz frequency (inactive) have separate names in my router, so there can be no confusion in the system about that.Thank you very much for your suggestions :)

We have a new Sonos Beam (Gen 2) hooked up to our Samsung Smart TV. It works fine, but it makes a noise that sounds like a DVD player when a disc loads, kind if that spinning, wind-up sound. This happens when nothing is even playing (TV or music), as well as when when Pandora or my music library is changing songs. Is that normal? It’s kind of bothersome. Something I’ve thought about is that I THINK this happens mainly when I’m casting from my laptop to the TV. Also when I’m playing my music library, which actually comes from my laptop. Is that possible, and if so, is that to be expected?

I’d like to integrate my new bluetooth enabled turntable into my Sonos sound system-- which consists of two Sonos 1’s, the Beam, and the Sub (gen 3).  What is the easiest and and least expensive way to do that?  I cannot drop $400 on another Sonos device at this time.  I bought a refurbished Sony SRS-XB23 wireless speaker, hoping to pair it which my turntable (which it does) and then with the rest of my system, but I think the Sony is not compatible, right?

Hi all , I'm still getting audio jitter whilst watching sky+ hd , it happened yesterday , whilst it was happening I paused the programme and immediately played the programme again and the jitter stopped !! Then audio was fine , this issue hadn't appeared for 10 days , it could be another 10 days before it does it again ! It never did this with just the TV speakers , it only started since I got the Sonos ! I've found an audio clip on line that is 99% how mine sounds when it happens , unfortunately the guy who posted the clip didn't state a fix , 10 seconds in the issue starts .I have a diagnostic number 1154286223 guy at Sonos didn't seem that helpful tbh , here's the clip https://www.dropbox.com/s/34qcz19xg8dbab9/20180922_214658x2.mp3?dl=0 

While I wait for a dedicated cable, is it possible to connect a Beosound Ouverture Heaphone Socket to a SONOS Play:5 Gen 2 Line–In socket. Or is the output too weak?

Hi, I was just wondering if anyone knows how I should proceed. I’ve had a defective online order (beam 2) authorised for replacement, the item was returned and delivery is tracked and confirmed, but despite the original email stating this should take approx 5 days I’m now well over that. What concerns me is that my emails get totally ignored. Chat support advise me to email the Sonos support email address, but no one responds. Chat support says not their area, they can’t help. I’d hate to have to claim back through cc, or small claims court, but how long should I realistically just sit back and wait? At this point they have my money and I have no purchase. Apologies if this isn’t the right forum, just thought maybe you guys would know how to proceed. Thanks again.