Talk Sonos Products

Hi, I just purchased an Amp and I would love to use a remote with it to control volume from afar when my phone isn’t around.I’ve seen several topics about this on here but several folks are suggesting a $100 universal remote which I find very expensive given that all I want to do is control the volume + up and - down. That’s it. I won’t be using the Amp to control a TV setup, just streaming and vinyl. Does anyone have any relatively inexpensive IR remotes that are compatible with the Amp? 

I’m trying to connect my new Roam to an existing system, using the Sonos app on my phone.The app is able to identify the product, which has a green blinking light.I’ve had several different outcomes, but never a connection.“Your mobile device is unable to set up your product. Use a different mobile device and try again.”→  I’ve used three different devices (2 iphones, 1 Android) no result.“Your mobile device couldn’t connect to your Sonos Roam. Move your mobile device closer and make sure the Sonos Roam is powered on.”​​​​​​​​​​​​​​→ No result.On one occasion the app offered an alternative method connecting over a ‘temporary network’ with the Roam making a sound which the phone was able to pick up. This seemed promising for a while, but ultimately failed.Yes, it’s fully powered.Wireless is from a 5Ghz fibre, always pretty good, and never had problems with my exisitng system of two Sonos 1s.My Sonos 2 app is up to date on all devices.Any thoughts?Thanks!

Hello everyone.Just bought ARC + Sub gen3 for my living-room and connected them after Trueplay tunning.After streaming music from Spotify via airplay, I've noticed I am reaching 70-75% of the volume to hear loud and clear, although in store which is x100 bigger than my living room, the arc managed to be even louder with it's volume.What am I doing wrong here? arc and sub are with version 14.4, no volume-limit applied, same volume via appleMusic service, same volume from ARC-HDMI connection from appleTv

I have a number of Sonos amps and want to use my music library for an alarm. This should be an easy task for engineers to implement. I do not want to create music lists as I takes too much time when I can simply select a genre, album or an artist from my already existing music library.I also don't understand why Sonos closes out requests such as this when the community would like to add comments at their will.To me, this is just a nuisance and reason to move to another product.

I have an LG C1 OLED and everything works with the magic remote, and the Roku remote works when I am settings of the LG, however during normal use the Roku remote will not consistently change volume (it does seem to randomly work every 1 in 20 attempts)Help!?

I’m a new user of Sonos and purchased a Port to add to my analog amplifier and old speakers, enjoying Apple Music without computer apparently all right.  It’s just great! But I started to wonder, if I connect my existing (external) DAC to Sonos Port via RCA LINE-IN, does it mean the music signal (from computer) goes through DAC twice (external AND internal), of the internal DAC of Port is automatically by-pathed?  I wanted to make sure, before I buy a NAS and move all the music file in my Mac to it and connect it to the router via Ethernet,

Hi.I am just curious why the Sonos app updates so frequently?The app seems to update 2 or 3 times a week!Everything is working okay now after the latest update but prior to that the sound (whether coming directly from the TV or from streaming music via the Amazon Music app) kept sporadically going mute and I had to fiddle around to get it working again.I am currently on Sonos OS S2, Version 14.4 and Build 67127100Anyone else had this problem and by the way it's no fault with my fibre optic internet connection or WiFi !Cheers 🍻 

the play menu and the library should show the length of the items listed. this would greatly assist in selecting items, e.g. different versions of the same songALSO - personally I am very frustrated with having to use my phone to setup the systems.  i have a dedicated desktop for my music and you have made it almost defunct :(

Can you tell me which one it is and how it compares with Sonos one Sonos move and Sonos roam?

Today I started testing Amazon Music HD, and I see the HD tag when playing music on Beam, I know that Sonos announced that the Play:1 does not support HD, but I know that for example, they work with Dolby Atmos when connected to an Arc. Does the same thing happen when they are connected to Beam?  That is, if I group the Play:1 with the Beam, will the Play:1 play music in HD?

why did Sonos S2 v14.3 drop support for my Connect:Amp? it was happily working with all my other devices until this release. the C:A is hardware version 1.17.3.1-1.1 and has S2 v14.4. It still works in S2 v14.2 on my iPad but not v14.3 on my iPhonei see there is S2 v14.4 on the itunes app store, will it restore support?

Hello everyone, Is it possible to replace the simple HDMI Cable beam gen 2 by a 2.1 HDMI or E-Arc HDMI to get better sound experience ? Thank you

See attached article. It’s very interesting that Sonos is recognizing the need to focus and also differentiate its home theater products and potential services. Excited to see where this goes but just want it quicker.  https://apple.news/AWLpysg2gQ6OfPDFMvMAb_g

What are you thoughts on a modification to the Sonos software I believe should happen. i think it was be so much better that in the event of a power blip / power out that a ‘room’ should automatically connect to the last played music source instead of having to select music, when the power is returned.thanksfor your thoughtsPeter  

I recently bought a sonos beam and sub after viewing in store I was very impressed. However when using with a LG C9, i am having issues. Basically the volume level is not consistent at all. I used a sound db app to get a rough level playing field across apps and this is what i found.Normal TV Freeview = 50% volume via app.You Tube (inbuilt app) = 23% volume via app. « this is the level i was expecting based on what i normally set the internal TV speakers to.  Spotify (inbuilt app) =  14% volume via app. Spotify (airplay) = 47% volume via app.  I haven’t gone through all apps and content yet but this is really noticeable.  TV settings are passthrough (not difference on PCM or Auto on normal TV viewing) and eARC is on. HDMI CEC is on as well.   Any advice would be greatly appreciated!!  Thanks, Matthew  

I’m looking to upgrade my wall mounted soundbar with the arc. Is the soundbar wall mount bracket compatible with the arc?

My setup:  (all latest firmwares).  100% streaming through ATV4K.  Mainly YouTubeTV, Netflix, HBO, AppleTV+.ATV4K → arcana input.  Arcana eARC out → Sonos Arc.Arcana HDMI out → LG B8 HDMI ARC problem:  when tv is turned off (sleep), when powers back on, ATV audio setting has turned DA off and no sound through Sonos Arc.  If I restart ATV4K, DA comes back alive and sometimes then works perfectly until next sleep cycle or the DA sound is very broken.  Then if I unplug the Sonos arc, it works perfectly.note:  this started between May 2021 and Feb 2022.  I was not using ATV during this time.  Worked perfectly before this time.  Same 8K ultra fast HDMI cables as prior.  any ideas what might cause this.  Appreciate any advice..

Bonjour,Est-il possible de créer un home cinéma 2.1 avec 1 Sonos Five et 2 One sl ?En gros, puis-je configurer le 2.1 en diffusant par AirPlay sans investir dans une barre son Beam pour l’instant?Merci d’avance de votre retour.

Use Case: As a customer of Sonos and other speaker products I’d like to connect multiple dissimilar products with little hassle. 

Hi all,I am needing some assistance with trying to get sound from my Sonos Amp zone in the Kitchen to play with my living room.My setup right now is as follows:Sonos Port connected to Receiver using audio out (Sonos Port) & Audio in (receiver) TV connected to Receiver via eArcWhen I am playing sound from TV to receiver via eArc, how do I go about adding my zone in the kitchen to play along with my living room speakers?  What is the proper input/output methods to getting this to work?Thank you!

Hello. I am posting this here since Sonos prevents comments on older threads.  Anyway, I am trying to determine what the official ohm range of the Sonos AMP is. I’m assuming it is 4-8 ohms or 250 watts at 4 ohm and 125 watts at 8 ohm. If this is the case, what I’m not understanding is how Sonos recommends wiring 6 speakers in parallel (when using their architectural speakers). Aren't these 8 ohm speakers? Wouldn’t a total of 6 speakers wired in parallel create a system that is only 2.6 ohms? Am I missing something here?  The Sonos Documentation that recommends wiring 6 speakers can be found here: https://support.sonos.com/s/article/4759?language=en_US Thanks to anyone that can help.

While on vacation with a Roam and mobile app will i have access to my music library without downloading music to my phone?

In regards to the battery installed in the Sonos Move, how many cells are in the battery and is the watt hour rating written on the battery? 

why does my SL chime ascending tone? No alarms set

All the music avail thru Amazon Prime Music app will not play on Sonos Move. Example: “JS Bach St Matthew Passion” is avail on Prime but does not show up under search in Sonos app. Only limited sub-set of Bach music appears on Sonos app. I have successfully connected my Amazon account under the settings/services in Sonos app.  Have others had same experience? Alternatively, can Sonos speaker function solely as bluetooth connection (not thru Sonos app) to smart phone or is this too simple?