Talk Sonos Products

A few times our internet has gone down. We use sonosnet between five speakers - one wired via Ethernet and the other speakers daisy chained.  is there a way to setup a backup internet with a hotspot through my cell phone?  I’d need to easily toggle between the hotspot and our Ethernet using sonosnet (when the internet starts working again).   my preference is the Ethernet but the hotspot usage would be a backup. 

Hello All,I have an Arc/One SL/Sub surround sound in my living room, a One SL in the dining room, and a Move in the kitchen to cover my main floor. When I try to group the speakers on that floor with the surround sound being the source (connected to a Vizio TV with the actual source being an Apple TV), the dining room plays fine, but the Move in the kitchen is glitchy if it plays at all. It does get better if i change the delay on the surround, but then the dining room, which was playing fine before, is obviously out of sync with the living room, and I can’t just blast the music if the delay is increased. I did some reading in the forum and it sounds like the Move just isn’t built to handle grouping well. I was wondering if there was any improvement with the Move 2? I like the Move in the kitchen because I can grab it and take it to the deck outside the kitchen, but I’m still limited to starting music directly to it. Anybody know if grouping is better on a Move 2?

Tomorrow my Sonos Amp will reach me so I was wondering what you guys think about the following setup and what I might be able to optimize..Lg oled TV hdmi Arc ( not e-arc)Hdmi goes to ArcSonos Amp 1.5mm audio cable 2 meters and 5 meters.2x B&W 704 Nautilus speakers (had to bridge low and high frequencies by wire (black to black, red to red) as the plates are missing) so speakers are expecting regular audio connection.Fancy Banana plugs with gold in it or something.Will connect directly to Sonos Amp as front speakers.On the other side of the room 1x Sonos One and 1x Sonos One SL for surround. I need the B&W's for superb classical music (mostly pure piano) and I need all the rest for surround for superb Sonos experience.What will this setup do in terms of surround?What do you guys think which setup is best?Any other tips and tricks?Very much appreciated!   

Hi all,I am renovating a old house of >100 years and I am thinking about the audio set-up.I would like to have a nice audio system in the kitchen - Dining room - Sun room which will be an open space in which we will spend a lot of time.The dining room ceiling cannot be modified but their will be dropped ceilings in kitchen and sun room.I was thinking about putting pairs of Sonance in-ceiling in kitchen and sun room and a pair of In-wall in the dining room. Maybe later adding a Sub somewhere in the space if I feel the need (and have the budget….).This is a rather expensive set-up, probably with 2 Amp (one for the 4 in-ceilings and one for the in-walls) so I want to make it right.What do you think and do you have any better suggestions?Thank you!!       

era 300 getting warm on the front! They are ok when not running. But when running their get warm. Is it something to worry about?

Bonjour, il semble que lorsqu’on branche une enceinte sonos en filaire, elle fasse un second réseau (sonosnet).Est-ce bien le cas ?Est-ce que les nouvelles enceintes Era 100, 300 fonctionne de la même manière.J’ai 3 era 100, une arc et un caisson et depuis que j’ai la arc et le caisson j’ai pas mal de micro coupure donc je recherche à optimiser. Merci d’avance.

Ok I’m transitioning to the Sonos world from Apple. Saw the Move 1 on sale at Costco for $299. Seems like a great price $150 less than a Move 2. I bought two for a stereo setup. I’m a big fan of Peter Pee on Youtube and he has me convinced the Sonos Five is probably the best choice. As far as I can tell the current gen 3 has been out for about 3 years and it looks like Sonos introduces a new version about every 5 yrs.  The question is whether Sonos Fives will go on Black Friday sales or any sale price before the end of the year.

With the new update in PlayStation 5, we can use Dolby Atmos, but if I activate it, sometimes I hear a loud pop. Are you thinking of a quick solution to this issue?My setup is Sonos ARC, Sonos Sub Gen 2, and two Sonos SL as surround sounds. My TV is a 65” LG C2

Hi everyoneI have a complete Sonos surround sound system set up but I would like to get a pair of floor stands for my One speakers, which are currently sitting on a table and a bookshelf at two different corners of the room.I’ve been searching online as to which ones to buy and I can see Sonos sell two types. The Sanus floor stands at £99 and then the more expensive One stands at £249, which is quite a jump from the cheaper stands. Then there are even cheaper imitations on various sites, which I don’t think I want to buy.So really my questions is, out of the two official Sonos stands, which one should I buy? Are the more expensive stands really worth the £249 and what makes them stand out (no pun intended 😂) to the Sanus version? If you own a pair of these, which one did you buy and are you pleased with them? Many thanks

Recently got the Arc after many months of waiting. I needed the white so when it goes up on my mantle it blends in with all the painted mantle and wood work behind it. Opening the box I found that it has a black power cord!?!?Most people that order white are doing it to blend in to a brighter/lighter background, so a white power cord makes complete sense.  All of my Sonos Play 1 and Ones have white as does my white Sonos Bass.Now I have to buy a white power cord, and haven’t been able to setup my Arc that I’ve been waiting to buy for so many months…

The Flic Twist can now be pre-ordered!It supports Sonos control via a hub and can control volume via a rotating dial and a push button for play/pause so should make a nice little controller. 12 additional controls can be added by pushing and twisting the unit so I guess you could add skip/forward/etc there.https://www.t3.com/news/you-can-now-preorder-the-flic-twist-smart-home-button-and-its-on-saleAvailable here, the homepage has links to some bundles with the hubhttps://flic.io/  

I recently ordered several pieces of Sonos equipment including 2 black ERA 100 speakers. I received 1 black speaker and 1 white speaker. When I contacted Sonos Customer Service to package up the white speaker, drive it to a UPS center and ship it back to Sonos. After they receive it, they will send me the correct colored speaker. Really???? First of all I don’t live anywhere near a UPS return center and second…..why am I being inconvenienced by their mistake. Can someone please help me with this issue?? Moderator edit: removed agent’s full name

I have just bought a new tv with Dolby atmos so I am going to upgrade my beam gen 1 to a gen 2. My current beam cables (hdmi and power) are sunk in the wall Will these be ok with the new beam particularly Will the older hdmi be ok with Dolby atmos sound?Secondly I have a spare play 1 so was thinking of getting another refurbished play 1 to set up a surround sound system. Again with using the older play 1’s will this be detrimental to the atmos experience? Cheers in advance for an advice

When I adjust the volume on my Samsung TV, I get a loud buzzing through the Playbar for a few seconds, which then prompts the TV's Soundcare pop-up. How do I fix this?  

Hi all - I have a number of Sonos speakers  ; era 100, era 300  and move 2 .   The era 300 are in pairs and also singularly .  I use an iPhone 12 Pro Max .  in all the settings for all the speakers  , I’m finding the quick trueplay option to sound  “cleaner” in lots of ways . The most obvious thing seems to be the treble response which is more muted when using the detailed trueplay option .  Clearly one possibility is that the iPhone isn’t doing the job properly .. but that the only possibility ?  Thanks 👍🏻

I can’t seem to locate where to disconnect some speakers that were added to a system and set them back up on a new system

I am unable to skip tracks on my Sonos Move1. I can pause a track, adjust the volume up/down, but I haven’t figured out how to skip a track. A link to a video showing how to do this would be helpful.

I have a Sonos system in one house but will be setting up a new system in a second house. Can I use the same app?

If I add a move speaker to an existing system where the other speakers don't have Bluetooth, can you play Bluetooth on all speakers as long as the one being used primarily is the move?

I already own a Move and love it, bought new place and will need more sounds on the outside.  My current Move “lives” in my garage for work out musics, but pull it outback when I have guests.  For the new speaker I am planning on the speaker "living" in the kitchen but when guest come over pulling out with my old move for music outside.  Here is my dilemma, I am interested in the new Move 2 however, will it sound funny or noticeably different than my Move 1 when they are both being used as outdoor speakers while entertaining?  Or am I just being overly critical?  Thank you for your help in advance, Side note, would bonded Move 1’s sound better than Move 1 and Move 2 playing “grouped”

Hi,I am looking to get clearity on the Sonos APP and quality of stream. Current Setup: I have Sonos Arc, the Sub, and Sonos Arc, added to this I have also setup Sonos App.Laptop - Macbook Air M2,Mobile: iPhone 13 Max Pro / iPadDesktop: Windows 11 - connected to wired network via Ethernet (wired).I subscribe to: Tidal, Bandcamp With both Bandcamp and tidal i have the option to go high-res so i had following question: Does the Sonos App support Hi-res qualitry stream from both Tidal and or Bandcamp? 

I have Apple TV (3rd gen) HD connected to Epson 4k LS11000 projector via 30 ft long hdmi fiber cable (24Gbps). Another 30 ft cable connected from projector eARC out to Sonos ARC. There is a Sonos Sub and 2 Era 100 surround sound speakers also connected. All good. However, playing any Dolby Atmos and Dolby Digital 5.1 is having issues. Video plays smoothly but the sound is skipping to the extent that it is absent for multiple seconds. Playing Atmos sound also skips with Xbox as input source.Is it possible that 24Gbps is lower bandwidth and I should try 48 Gbps instead ?I would really like this to be fixed. Would appreciate if anyone have had similar experience and was able to resolve it.

I have a new Beam (Gen 2) and two Play:1 speakers. All have been upgraded to the S2 platform.The Play:1 speakers work fine individually, in a stereo pair, and when grouped with the Beam.But, when I configure the Play:1 speakers as surrounds for the Beam, no sound comes from one of the Play:1’s. (Left Rear). The Beam and Play:1 Right Rear work. The light is solid white on top of all speakers. When adding the surrounds, both Play:1’s play the test tone.The problem occurs for all audio sources: TV input (optical + HDMI), Pandora, Music Library, Sonos Radio.I have removed the Play:1 surrounds three times and re-added them - after testing they work independently. Still the left rear Play:1 does not have sound. (all speakers show solid white)I have removed the Play:1 surrounds and renamed their rooms and re-added them - after testing they work independently. Still the left rear Play:1 does not have sound.I have factory reset the (left rear) Play:1 and re-added it to my account. I tested it a

Strange situation (case *******). I have a Sonos One, a One SL, a Move and a Move 2. All worked fine for the past several months. The other day, only the One was playing music. The other speakers are showing up in the system with a strong WIFI signal, and they show that they are playing (on the app the little volume bars bounce with the music), but no sound. I can pause the music from any of the speakers, so I don’t see a connection issue but this just happened out of the blue - no network changes or updates. I went through all the standard reboots (router, etc) and then did a factory reset on each speaker multiple times. At one point the Move 2 miraculously started playing, but once I paused the music there was nothing more from it. I spent hours working on this, and it’s killing me that I have a few thousand dollars of speakers that don’t work. I had over an hour of tech support with Sonos, but no success. I eventually had to drop the call to do actual work. Anyone else had this situ

Hi,In my room I have an Arc and 2 one for surround. I would like to hide wires and wonder about the best of those configurations: arc + amp and 2 inceiling such as focal icw (about 1300 euros) arc + 2 era 300 with wallmount on the ceiling (about 1000 euros) which configuration would be the best? here is a picture of my installation thanks !