I can’t seem to locate where to disconnect some speakers that were added to a system and set them back up on a new system
Answered
disconnect or reset speaker from a system
Best answer by Mr. T
There is no option in the app to disconnect speakers from the system.
When you disconnect power from the applicable speakers, you will have the option to hide them from the existing system in the app.
Factory reset the removed speakers and setup on a new system.
The removed speakers will eventually drop off the existing system.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
There is no option in the app to disconnect speakers from the system.
When you disconnect power from the applicable speakers, you will have the option to hide them from the existing system in the app.
Factory reset the removed speakers and setup on a new system.
The removed speakers will eventually drop off the existing system.
When you factory reset a product, it will show as offline in the App for 72 hours (although you can choose to hide it - account login credentials required). The reset/offline devices remain in your account profile online, for reference purposes (they will not interfere with your App/System) …but will disappear from the profile when a device is later added to another Sonos account.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.