Speakers

Does anyone else have a problem with their home microwave consistently interfering with their Sonos signal?  When we run the microwave for longer than 20 seconds the Sonus signal sporadically drops in and out across all Sonos components/devices (4). As soon as the microwave stops, Sonos comes back on again at all components.We are still using Controller 1 with a mix of old & new Sonos devices. As well, we have three WAP strategically located throughout the house with strong wireless signals throughout. This has been happening ever since we built and moved into the house. We even had our builder replace the microwave unit thinking it was leaking!  No one has a clue as to why and how to solve.      

I have a new Samsung Galaxy phone. Phone says Sonos not connected to wifi. Tried Sonos tech support. The guy worked with me to try all different things. All failed. After about a 1/2 hour, he hung up on me. Meanwhile, my old Motorola worked perfectly. Can anyone help?

How do I register my speakers

Hello - I’ve been using a Five in my home gym for a while, placed horizontally. All has been great but my gym is starting to grow and there are 2 areas separated by a short wall. I will be adding a second Five to the new section and I am not sure what the best configuration is. Question 1: Should I pair the 2 5s in stereo or will the wall cause problems? Question 2: Will it matter much if I orient the left speaker vertically? I do not plan to change the orientation of the right speaker. I may need to hang the left vertically out of space concerns once a fan is added to the left wall. Question 3: should I just keep it easy and not pair them and just group them as 2 separate speakers. I’d like to decide before get a speaker so that I get the correct mount. Any help or insight is appreciated. Thanks! 

WLAN verbindet sich nur per Kabel. Was hab ich falsch gemacht? 

I bought a Beam soundbar a while ago and it was, and has been, fantastic. I then proceeded to install two Era 100s around the house. Apart from the delay issues with the TV connections, it was working fine. A month or so later, one of the Eras disappeared completely from the app. Sonos chat guys helped me through it and I got the Era to reappear but it has always said no connectivity. Went through the motions with Sonos chat and lost interest after 5 hrs of "try this, try that". In the end they were saying that there is no compatibility with my WiFi booster, although it worked fine for a month. Anyone able to help at all?

Can I use the same pair of Era100s to be both rear telly speakers and a stereo pair for listening to music?

I have 4 Sonos 1 speakers all connected to the same system. 2 in living room as a stereo pair, 1 in our bedroom and the 4th was in the kitchen. Approx. 12 months ago, the 4th (kitchen) started dropping out and as a result it has not been in use. We have established that there is a coupleof Wi-Fi black spots in our house that virgin are supplying boosters for although not yet received.I have since moved the speaker to my son’s room, closer to the router than our bedroom and it still doesn’t work and keeps dropping out. I have logged in to our router settings and none of the connections are duplicate IP addresses so this is really frustrating. I have also ran Diagnostics and spent a long time on the phone to Sonos and the problem is still not resolved. if anyone can offer any further assistance, that would be much appreciated!obviosuly, I have unplugged and reset all speakers and the router itself as well…  

After last app update. Our three speakers stopped working.Had to re register all three speakers as they had lost internet connection.Took some time to get the speakers working again.Another disappointing App update by Sonos. 

My speakers are acting in a very bizarre manner.  At any random point, day or night, they suddenly turn on and off in a quick fashion, like at a rate of 3 - 4 times per second.  I have a video I can share if needed.  When I open the app, it’s showing the music start and pause in a super quick fashion.  I can’t pause it, change stations, or anything.  If I try and turn the volume down, it goes straight back to level 15.. exactly.   I’ve tried reinstalling the app, and resetting the speakers.. Within minutes it’s doing it again.  Is there a fix to this, or did I just lose $400 at Costco?  

I am using a New phone and haven't used my speaker for a while.I have connected my Sonos One SL to my wifi again and the app says I have suceeded, but when I want to use it it doesn't exist anymore. I have updated the app, shut the power of andrestartet my router. Can anyone please help me, what can I do?

Hey,I just added 2 Era 300 speakers to my Soundbar Arc and Sub Gen 3. I connected them to WiFi and set them up as surround sound speakers for the entire system. The problem is that when I play music, a movie (anything), the speakers intermittently cut out. They play sound in a pulsating manner. The router is in the same room and the WiFi signal is very strong. Do you know what could be causing this?

Hi,I am planning to buy an additional Sonos Five to the one I currently have to make a stereo pair. I definitely want to put them on stands but the price of stands is putting me off (£240 for a pair of Sanus or £200 for a pair of Flexson).However, I've found this budget option and wonder if they would be any good. Any ideas?https://www.wilko.com/en-uk/avf-white-sonos-five-floor-speaker-stand-2-pack/p/0633901Many thanks indeed

So I purchased a Sub Mini from the US military Exchange store in Germany in March 2024.  Yesterday the LEDs on my sub stopped working and I am not longer able to connect the sub to the app.I promptly connected Sonos support and asked for assistance.  After going through the typical “have you checked the power plug” I finally was offered the have the item replaced.  Oh, but wait, a few minutes later the agent said my sub mini was out of warranty.  I purchase the item 10 months ago and I have a 1 year warranty.Has anyone else had this problem?  Any suggestions on what I can do?  Should I get a lawyer? 

I (stupid me) made a factory reset on my two old Play3 speakers due to problems with the stereo-setup. I therefore is forced to update (I think) both units and app if I want to add the two Play3 units to the system again. Will the system after the firmware update of the system be able function with android App ver. 16.1?

I’ve had Sonos speakers for some years. For the first time ever, when I switched on the TV, the sound came out of the Playbar as usual but the TV sound also came out of my Play 5 in the bedroom. I’ve muted it for the time being.Any idea what’s happened? Thanks.

Hello, Is it possible to play music from a USB key with Sonos Era 300 and Move? I have the Lin in adapter... I tried, I see the little lines that move but no sound and I don't see the pieces of the key.... sorry for the English, I had it translated with Google ;-) thanks

Please add the feature of being able to connect Bluetooth headphones to your smart speakers (likes echos can). 🙏🏻

i have the exact same problem, need to adjust slider to “ wake “ the speaker, music are all fine, but when i go idle, i have to do the steps above to wake it 

HelloWe open a new store and are wondering what is the best option to setup our sound system.Facts:not native english speaking, sorry if some infos are not clear :) Room is 400 sqm (22meters x 18meters) no Party, just background music, but still with a little bit of a punch we could get some speakers of a closed restaurant (6x Play:3 + Sub) Question:Should we create 3 rooms with pairs each (Stereo) and group them together to get basically 3 Stereo setups (3 left / 3 right) or better group them all in 1 room (6x Mono)?does it sound better to have stereo sound even in a big room like this or is it not worth it? would three pairs be horrible due to possible timing differences between them? (delay of “the different rooms”?) Thanks a lot in advance for your help :)

Hello!  I keep seeing a lot of Play 5 Gen 1 speakers for sale on eBay (I’m looking for a Play 1 Gen 1), is it worth getting one? What are the ‘cons’ that may be causing so many people to sell theirs?Thanks 😊 Kate 

I need to cut and re-splice my Sonos power cord to correctly mount my speakers. If the power cord is like any other cord -- say for a lamp or appliance -- this shouldn’t be a problem. But is there something unique about the Sonos cord that would make this operation a bad idea?

Hello, the Era 300s have arrived. I put the Era 100s in double Stereo in another room and as before connected in surround. I was amazed by a first test without trueplay of how they go. Audio track right for example everywhere by Flettewood Mac in Atmos is something incredible. A nice leap compared to the Era 100s. Then configured in stereo and to tell the truth they disappointed me. Lower sound less undivided. Re-set in surround with the beam 2 and the mini sub. Indeed the mini sub has gained strength with the Era 300s. Satisfied at the time of purchase.Remain the mistake Sorround vero best vs Stereo.Andrea. 

Hi, I have a pair of sonos one gen 2 whivh I would like to pair to a sonos sub gen 4. Has anyone tried this combo before?Thanks!

Era 300 no conecta por medio de cable auxiliar ??