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Jetace
Avid Contributor III
May 27, 2025
Answered

play 1 grey no sound

Play 1 light steady green. In Sonos app it shows with flickering I think indicating connected to wifi. But it is grey and I can move volume but it is grey and no sound

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JetaceAnswer
Avid Contributor III
May 27, 2025

Just pressed the + on the play 1 and that did the trick

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4 replies

nik9669a
Senior Virtuoso
May 27, 2025

I think green LED simply means the speaker is muted. https://support.sonos.com/en/article/sonos-led-lights

Can you connect the speaker using internet cable temporarily to try and troubleshoot?

    JetaceAuthor
    Avid Contributor III
    May 27, 2025

    Thanks, sorted

    Airgetlam
    Airgetlam
    May 27, 2025

    How?

    Bruce
    JetaceAuthorAnswer
    Avid Contributor III
    May 27, 2025

    Just pressed the + on the play 1 and that did the trick

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