Speakers

I have ONE SL, ONE A100, and Beam Soundbar A100. Just recently changed ISP and router to Vodafone which has the latest WiFi 6E.Beam has connected to wifi but both ONEs do not.Have tried going through the setup routine several times. Something is happening because the lights on the units change to red then flashing white then solid white, but always fails (says try again later).Have also tried the update wifi procedure but that also fails.

Sonos Technical say my Vodafone router is incompatible with my Sonos system. I had the same problem with Virgin Media router. Anyone else with a 1000 pounds of kit useless.what can I do? 

Hello… I’m about to receive a pair of Fives to replace my Play 1s (also have Sub and Playbar). We listen to music as well as watch movies with this system and my questions are:  If I set the Fives as Surrounds, do they “have” to be positioned vertically AND when not watching movies, will music sound as good in Surround mode as it would as Stereo Pairs?

I recently purchased 10 Sonos Five, 10 Sonos Subs, one Port, and one Boost to configure as a multi-room setup and PA system. However, I am encountering connection errors whenever I try to group all the speakers or play audio through them. I often need to try 2-3 times before I can successfully connect all the speakers. Additionally, when trying to change tracks through the Sonos app, it takes a while to update or sometimes doesn't change at all, requiring me to try again later. I have connected the Port, Boost, and one Five speaker directly to the LAN. Changing track thru Spotify app is smooth. Can you please assist me in fixing this issue?

I have two Play 5 (GEN 2) set up as a stereo pair sitting on Atacama Moseco 6 speaker stands. Up until now, I’ve been very happy with the sound with no need to use trueplay or the equalizer. The other week, I thought I would test trueplay after reading many reviews to see if it actually made any difference. The result wasn’t to my liking so I disabled this setting but now find the sound lacks any oomph or character. The wife even noticed the difference describing it as ‘insipid’.To get close to the fulsome sound I have been used to, I am now using the loudness setting but dialling down the treble setting. Not sure if this has anything to do with the latest software update, I’ve seen a few posts on similar themed issues. Thinking of doing a factory reset but wanted to post in case anyone has any other suggestions?     

How to use the Era 300 for Spatial Audio and Dolby Atmos QC

i know sonos sells am accessory to hold the ersa 100 but i have already a plate that I can use which will save 79€. i could not find the screw that fits in the hole under the era 100.  I tried a screw to ho.d a camera on a tripod and various screw I have home. Could not find the correct one. does anybody know. m3 type ?  thanks 

Since adding a Roam to my system some of my speakers will intermittently stop playing even though the app recognises the speaker and says it is currently playing. Then after 5 or so minutes it just start playing again. What should I do? Where do I start to troubleshoot? The wifi in my apartment is great so no issues with connection

does anyone know how tall the speaker stands go for the 5?  

I’m on my second Sonos roam, after sonos changed the first as it just refused to connect even after all of the diagnostics done. Now the second one worked out of the box but a few months later now dosent connect again. I love the Sonos sound but how can a company produce a speaker that is so complicated to connect. I have many other Bluetooth speakers which are so much cheaper and connect every time it just makes no sense. This is me frustrated again having taken my speaker on holiday for it not to work. I will just go and buy a 50 euro JBL that works so easy

Good day all,My set up is Apple Music running through the Sonos App on my iPhone to a Sonos Arc (HDMI connection to my TV and wired broadband connection to my router ) with 2 x Sonos one’s SL set up as surrounds ( music playback on full setting ). I am enjoying the quality of Apple Music spatial audio!I read somewhere that the Sonos app pulls digital music files direct from Apples server. Where does the digital to analogue conversion take place? Does the Sonos ARC and One SLs have a built in DACs ?Thank you.Karl    

Thanks for any help.  I have a sonos play 3 that I want to use in a kitchen area. I also have two non-sonos ceiling speakers in this area, that I wish to play at the same time as the sonos 3. Are you able to tell me what I need to make this work. Could I use a sonos Gen 1 amp? Do I need anything else. Thanks for taking a read! 

This morning, around 09:15-09:30 my Sonos One SL speakers started playing music very loud  No idea how it started as the alarm is not set for today nor the timeframe it came on  Don’t know who or how started? I’ve sent diagnostic report 783525074 if that may help? Thanks 

I have spend a fortune buying all kind of sonos speakers, subwoofers, amplifiers but finally I just realize I made a big mistake believing this company cared about customers as well as the way the speakers have to be set up.Maybe this company does not realize that we are not sound or Wifi engineers… and we don’t have this much time to read these never ending lists of advices to resolve all the never ending issues…I will go back to wired system (cables) and forget all these SonoS headache for good.Best to all of you and good luck with Sonos.

My sonos One SL continually loses connections. They been in the same spot and setup and have worked fine for over a year. Indicator light just turns green randomly and I get error in app (Beam+?+?+?) when I reconnect it works then a few days later Does the same thing. 2044042842.  System diagnostic number. 

Noticed just recently on Peacock, YouTube and YoutubeTV that all of my sound is coming from the Arc Playbar and I get zero sound from my L and R Play 1. The PS5 menu and games, I'm still getting sound from all speakers but everything else is forced through the Arc. The app shows 5.1digital+. I haven't had an issue until yesterday and none of my settings have changed.  Just curious if this is new, have I just not noticed before...What gives?

I am trying to decide if I would be better with non sonos in wall rear speakers with sonos amp or adding era300 speakers as rears. I have tv with digital atmos, sonos arc and sonos sub. I am interested in if the legacy rears with amp can support the dolby digital atmos format. 

When my Sonos products updated to 15.3, many of them changed their wifi connection to my guest network.  The frustrating part is they refused to connect to my main wifi (which is a hidden network) though they were all connected to it prior to the update.  I had to reboot them and in the case of my Sub Gen 3, needed to do a factory reset.  I hope future software updates don’t require this amount of time and frustration to resolve.  

Hi allsorry for my question, but is it possibile to see a picture of a line in 3,5 mm jack to connect the source to the ERA 300? …meny thanks

Sonos One not turning on

As i understand it the sonos boost no longer works with the newer speakers?

Yes its true, I tried it all, I have even asked Google’s Bard and the AI was like “ You have done extensive troubleshooting, I can’t think of anything else you can to do.” Then Bard said that I can buy new speakers lol. Rewind a bit, so I have a Yoga studio where we have 6 Play 3’s, a Sonos Connect, Sonos Boost, and in the Lobby 2 Sonos Symfonisk bookshelf speakers. For a period of time things we good, normal the way it should be but then things got worse.  Once you hit play only half the speakers would go on, it would then by about the 30 second mark all come back. Then every few tracks the audio would skip. So as I mentioned we tried everything to resolve, for example: Restarted the router, restarted the modem, restarted the speakers, updated router firmware, changed networks entirely, connected Sonos to a brand new Network, removed an existing LTE backup router, tried all the different SonosNet channels, nothing would work, the error still persisted as if I didn’t even attempt a fix

Hi!I have 2 Wifi SYMFONISK Sonos speakers and would like to add them to a bluetooth system so I can listen to both bluetooth and wifi speakers under the same group.Is that possible? Would I need another Sonos device for that? Thanks!

Hello all, I recently bought a pair of ERA 100s, and a sub mini for a living room set up. The initial set up worked fine, but afterwards I was continually getting the “cannot find your Sonos system” message in the app.So randomly, it will show up sometimes when I open the app, and more often than not, I’ll open the app and it won’t find the system anymore. I tried looking around the internet and and this is what I’ve gathered. I’m on TELUS in Canada using their Telus Wifi Hub (looks like white trash can) made by Arcadyan. I believe it’s a modem/router combination device. I’m positive from what I’ve read online that this device may be the root of the issues but I honestly just don’t know. Here’s some information about my home.-I do not have a mesh network, or any other routers. I only use the Telus hub.-I do have a basic network switch connected to my router that is used for 1 room to hook up multiple devices. (It’s a NETGEAR 8-Port Gigabit Ethernet Unmanaged Switch (GS308))-I am not in

I have the sonos beam and two sonos one SL speakers.  I have one of the sonos one speakers in my dining room and the other in my kitchen.  Is it possible to have the volume of all 3 speakers respond to my TV remotes volume button simuntaneously without stereo pairing them?