Speakers

I just bought the Sonos Five. I have an Audio Technica AT-LP3 turntable that has a phono preamp. I bought an adapter I pressed the line / phono switch. But nothing happens. No sound.Can you help me please ?Thanks very much

Can i ask is it possible to have sonos set up for tv surround sound and also stereo pair for playing music?

I have a pair of Play 5 speakers (old version) set up as a stereo pair.  The left speaker is noticably louder than the right.  The balance is set to the center. I separated the pair and the left speaker still sounds louder. Any thoughts on how to resolve this? Thanks, John

My Play:5 has sat in a box for 2 years before I finally decided to set it up. It has began to be one heck of a struggle though. The recent days I’ve been trying everything to get it set up, but failure after failure I get the same “sonos is having trouble linking to your device, check your wifi and try again later”. I’ve even tried this multiple times with an Ethernet cable, I’ve deleted the app multiple times, restarted the router, used multiple Ethernet cables, and I get the same error message every time, and I know there is nothing wrong with my wifi. It should not be this hard for a damn bluetooth speaker. This will not register to my device at all. 549.99 for this bs. 

Hello i recently changed my broadband to Virgin which has 5Ghz, which would not connect my speakers  via WiFi, so I connected my Symfonisk speaker via Ethernet. Now I can’t get my Sonos one to connect. I used to have the symfonisk and one speaker set up as one system in separate rooms. The One speaker does not show up on the App, I tried resettling and setting the speaker up as “new” but it still does not appear on the App. I cannot use an Ethernet cable with the One speaker. is there anyway around this so I can get both speakers working? Thanks for your helpDerek  

Hi I have just bought a FiiO M11s and would like some advice. How compatible is it with Sonos Play5 second gen Via WiFi? It sort of works using Tidal via headphones and the sonos speakers. Can’t see a way to connect speakers using Apple music and Amazon music tries to connect but immediately drops connection.Any advice or pointers would be great. FiiO support not replied to my initial request for help 6 days ago.

My sub will not power up tried the cable from the sound bar so not the cable 

I have set up my new Sonos Ray. The volume is too loud even at setting 1. How do I reduce the volume ?

Hello,My Sonos devices are S1 and therefore I use the Sonos S1 app.I sometimes experience that the Play button does not change to the Pause button in the Sonos app.This means that I can't pause/stop the music in the Sonos app.It happens on both my Windows 10 PC and on my Android smartphone.The Sonos app is updated on both my PC and my smartphone. Could it be a bug in the Sonos app?Thank you in advance.

When I’d like to listen to some music, I optimistically revisit my Sonos speaker. For a few months out of 3 years it was working with Amazon, glitchy but tolerantly okay.  The rest of the time I spend an hour resetting the internet, rebooting my iPad, following all the instruction from Amazon and Sonos. reading endless forums then putting the speaker back in the closet. My entire playlists all say unable to connect to Amazon. Or unable to play, try later. Maybe a techy might get it going or not, And kill me by explaining it. I confidently deleted my Sonos app and took the speaker to the electronics recycle drop off.  I feel liberated.

Is there some module or will there ever be some module that could connect to conventional speakers so that they too can be used wirelessly like all the Sonos products?

I have a system in my house with 4 play5 speakers and 5 play3 speakers and want to use one of the play3 speakers in my second home using the same play list and the same mobile iphone. Can this be done and if so what do i need to do.

HiI have install an 3.5mm to rca cable from pc to sonos amp ( sugest by sonos operator) but i can’t listen music from speaker connect to the sonos amp ( streming service from app o sonos pc software work fine).By support we try to fix these, but unfortunaly we can’t.Operator ask me to connect the 3.5mm jack in the mic door of pc mobo, but in the source of pc i don’t see these option, I can see just S/PDIF and High Definition Audio Device from pc mobo.Do you think if I use an S/PDIF cable, will be work?any solution?Thanks at every one for the help and the timeI will link all my pc output: 

What is the didderence between the One and One SL

My play 1 speaker is dead , no light … I have tried to reset it … nothing happens and it’s not the cable either , what could it be ? 

I have an older Sonos system and just bought one more sub (gen3) I tried to update to S2 and at the same time i updated the speakers to fit this while trying to add the 2nd sub. I am not able to install the 2nd sub. I dont even see it when trying. (Frustrated) Has anybody tried this with success? I disconnected the 1st sub and tried to install the 3gen sub. Still didnt see it. 

Should I be waving the iPad from floor to ceiling while aiming towards the walls or should I be walking around the room waving and aiming directly at the Arc. Any advice or tips would be greatly appreciated. Arc/2 gen 3 subs/2 ones using iPad gen8. Thanks.

When I transfer my music from Spotify to my Sonos Five, the sound is heard as when you have trueplay activated but in my case I have it turned off, I have to go to the settings to turn the trueplay button on and off so that it sounds normal again.  I don't know if this has to do with the Sonos Roam when it used the Sound Swap function with the five and it would have had something configured from the other speaker, this problem did not happen to me before, I hope someone knows about it.

Hello! I would like to find out the best recommended  connectors to connect two sonos 5 speakers to a record player with standard RCA jacks. any links to the correct connectors would be appreciated.  I am using a U Turn record player and two sonos 5 speakers.   

Yesterday I swapped Broadband suppliers and now none of my Sonus speakers work. I’ve tried changing the network and they get so far they say no connection to any of the speakers that I try to reset.I have a 6 Sonos system that is totally scrapped at the moment so hope someone can help me fix it I’ve tried hardwiring them and no different Moderator edit: combined two posts

A little background: I’ve had my system since the ZonePlayer and big standalone controller days. Today it consists of Play:1 and One SL speakers, with S2 Android apps and also Windows apps. I have a large library of MP3 and WMA songs on a Synology NAS. I have many imported playlists in old school WPL format, and generally play from these playlists. The imported playlists number below the 1,000 max and 40,000 total songs limits I found in this support article. I do have 2 of the speakers plugged into ethernet; I figured it wouldn’t hurt.In recent months, I’ve started to see sporadic issues in which during playback of an imported playlist, the current song will stop about halfway in, and Sonos will advance to the next song. And often this cycle will repeat, sometimes righting itself and playing normally, but just as often starting and skipping songs continually going forward. Because I generally play these imported playlists, I’m not sure whether the issue would also occur during playbac

I am Selling my Sonos one sl.buyer is asking for picture of the buttom. Does anybody knows why?

Hello,I have been reading the problems and solutions that others have had and tried with Sonos and the BT Homehub. We have BT and I have a Sonos Boost. We keep losing connection to our Sonos system, usually at night and in the morning. Is this likely a BT problem with their hub and Sonos not getting on with it or is the Boost solving that and it’s an issue with the Sonos system?  Thanks for your help. 

Hi all,I have a problem with one of my sonos One speakers. All of a sudden it seems to stop working. The speaker is connected via WiFi to my local network (confirmed in router) I can see the speaker in the sonos App, but when playing music, there is no sound. The app shows that the speaker is playing music The status light on the speaker is off, but configures in the app as turned on The status page of the speaker (when accessing via ip-address of the speaker) is accessible. My other speakers are all working fine.Does anyone have an idea what could be the issue with the speaker and whether I can resolve it via some way. Thanks!

I have just change my password on my router and now my Sonos system doesn’t work. I don’t have the option to change system. It asks me to look up all my products and reconnect them. I cannot believe this is the level of technology of a system that cost as much as it does.