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Amitams
Contributor I
May 24, 2023

era100 disconnection

I’m using Era 100 with an iPhone pro max 11 and with a laptop with a Windows OS, and i’m using YouTube to listen to songs through a bluetooth connection, every few seconds there is a disconnection of about a second and then the song comes back, this is a process that repeats itself regularly.
In addition, it also happens to me when listening to a video through the browser, not necessarily on YouTube.

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3 replies

Airgetlam
Airgetlam
May 24, 2023

Sounds like a network connection with Bluetooth and it reaching your speaker, not something really Sonos related. You may pick up some general pointers from the wifi interference FAQ, but that’s not really written with Bluetooth in mind, it’s more focused on Wi-Fi. 

Bruce
AmitamsAuthor
Contributor I
May 25, 2023

Thanks.

The problem is that it only happens to me with the Sonos speaker, I have another very cheap speaker that I have used for years, it has never happened to me even once

Airgetlam
Airgetlam
May 25, 2023

Understood…but it seems to me that the Bluetooth connection is different between the two devices?

Bruce
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