Speakers

Hi guys, I would just like to know how/if I can pair Move 2. I am planning to get one and add it to my existing setup (Era300 +Sub gen3). I would like to use it with my existing setup when at home but still take it with me when I go around with my camper van. What options do I have? Can I set it as a stereo pair? 

In my home office, I have a zone with two Play 3 and a Sub. What happens every now and then is that the left speaker goes silent for a while, and then comes back some 15-20 seconds later, and then a minute later or so there is another dropout. Once this has started to happening, it keeps on going this way.I have tried to unplug all three players in the zone and plug them back in, but I am not sure that helps. But unplugging all players that I have (one zone with two Sonos Five, one zone with two Play One SL, one zone with two Play1 and finally a Port) and plugging all back removes the problem for a while but then it comes back after some weeks. Possibly the periods it works are getting shorter. This time it started to appear after one week since I plugged in all players.I have note noticed dropouts in other zones, but this zone is also the one where I most often play music.Anyone recognise the problem? Could it be that the Play3 is getting old and tired and it’s time for a replacement?

How I can connect sonos one gen2 to a starlink wifi network without the adaptor??

Picked up a pair of Sonos branded wall mounts, for my Era 100 speakers. The locking base / ball joint mechanism will not hold. After base is in locked position, the speaker drops down. This is happening with both mounts. Pretty disappointed, should of went with the cheaper Sanus one.

Hi There, Please assist me with this as I’m contacting you on behalf of my Client Angaston Medical Centre who uses SONOS One SL and there was a recent power outage which affected the Sonos setup where by both the speakers were disconnected form the SONOS windows App. I have tried to connect this with multiple attempts but unsuccessful every time to get both the speakers working.I can See both the speakers are showing when scanning the wifi but only one connect and also not the SONOS were reset by the practice manager when she had tried connecting this. Please provide guidance in order to be able to connect bot the speakers and play music in sync.  

Are there any speakers stands for Sonos five  that aren’t ugly like the Sami’s, Flexson and Mountson ones?

hi - had setup in new house with Archer VR1600v, smaller area / single storey, line of sight for S5 and S1, tv bar ‘around corner’ (~5 m away!)all products up to date.intermittent audio playback dropouts on radio or Spotify, and often mobile app ‘cannot connect’ when updating volume or pause / play. no microwave or other bluetooth/wifi products ‘running[‘ diagnosis 1870521460 hoping someone at sonos can confirm issues being experienced? 

I just completed moving two Sonos Ones to a new network and just need to formally log that it was a total pain. I had to go through multiple prompts over and over only to be told cannot connect, try again.  After an hour of turning them off and on, plugging Ethernet in adding the new network forgetting the old network etc they finally show up on the app.  This was such an annoying process considering I was using a $20 Bluetooth speaker while all this was going down… @Sonos, this is a recurring complaint…please fix it….couldn’t imagine how difficult this would have been if I wasn’t a remotely technical person…0 out of 5 stars 

Hi! I have a speaker at work logged into work email and uses bosses accounts. Now I have one at home and I can’t log out of the other email and use mine. It tells me to use the work email. I want to be able to log into my personal account and use my personal streaming services and record player at home. Any advice on what I’m doing wrong?

The app no longer finds my playbase and I’m therefore unable to complete a reset which means the playbase is now non-functional. I’ve followed the instructions on the app and reset my router with no effect. The playbase is connected to the TV via a fibre optic cable and the TV is hard wired to the router. Any ideas?

I love my Sonos setup (Arc, One SLs and Sub gen3) for  my home cinema. Recently, I started listening to music again. Most of my playlists are from the 90s and early 2000s. I soon realized that my Sonos 5.1.2 setup isn’t right for music, something wasn’t there which wasn’t giving me that nostalgic feeling. I missed my 1000W Sony Hifi system. I did some experimenting to understand what’s wrong with my Sonos setup and I came to a conclusion that music to me sounds best in Stereo Mode and Sonos setup lacks that stereo separation and clarity. So, whenever I listen to music I do the following: I go in my Sonos app>system>surround sound and turn the music playback to “full” and set the music level to max (+15). This puts my Sonos One SLs in a Stereo pair like mode. I also turn off the sub so that the woofer of One SL become active and I get a stereo bass. It works great for music listening when I want to sit and listen to relaxing tracks. The issue is that a pair of One SL seem under po

After some advice: having the kitchen/dinning room extended and want to put in 4 sonace ceiling speakers. Only usury is half of the ceiling in flat the other half is pitched (approx 20degrees).so where’s the best place to install them as two will end up on the flat ceiling two the pitched. I’ve attached rough plan of the layout: black is the boundary, blue the kitchen and the yellow line is the the split between the flat and sloped roof.  I’ve tried to work out what’s the best positions but there’s a lot of conflicting advice. FYI this will be for music only  

Hi ThereMy Sonos keeps cutting in and out 

This is an ongoing issue Sonos support ticket number ********. Two rooms, one with an Arc, base and surrounds, and another room with Beam, base and surrounds. The Arc and Beam are wired directly to the router. When playing music (Apple Music, Sonos app, Pandora, local files, etc.) the Arc stops playing, then the Beam, then the player shows it’s not playing.I’ve restarted, rebooted, changed wifi channels, wired as many wifi sources or turne them off as possible.Since the last incident of the music stopping - when switching the router to channel 11 - the system worked fine for 8 days (I thought this was solved as it was the longest issue-free run in since this started happening in early January 2024) - no! today, the music stopped same symptoms as before.I’m out of options to try that I know about.Ran diagnostics within a minute or two of the music stopping - 1663922707.Any suggestions on what else to check and/or try to resolve this issue? thanks,Fred Moderator Edit: Removed Case number

Hi SONOS Community,Having been an avid SONOS fan and user for over a decade now I thought I better join the community!My latest additions are a pair of SONOS Era 100’s with a SUB mini. I’m extremely impressed with the SUB mini in particular, I think we have all been waiting a long time for this to become a product.Era 100’s also fantastic, but I have been experiencing sub par SONOS expected performance.I’m intrigued with how they pair because I almost always experience an initial delay with the second paired speaker joining the party (not using bluetooth) . This can be anything from 30 seconds to 2 minutes, the SUB is also prone to the same delay. The speakers are 1.5 meters apart.Now I also have 2 SONOS ONEs paired and I believe these are bonded using wifi and they perform as one, immediately and every time. This leads me to believe the Era’s are bonding over bluetooth. If I am right, IMO, this is a step backwards to the solid connectivity I’ve come to expect from SONOS.Is anyone else

helloi would like to send some audio from movie on my play 1 from my mac m1 do you have any tips or idea pleasethank you very much

I had to restart my router with factory settings. This produced a new network, so I can’t connect to Sonos system. Do I need to do any resetting of the Sonos units ?  And how do I create a new system ?Sonos units:3x Sonos Play:1 1x Sonos One SLHere’e what I’ve been doing:using the Sonos IOS app (note only one Sonos Play:1 unit is powered on)iPhone is on the new network. Start app Unable to find your system, Lets fix it Did you change your router or network settings ? - Yes Do you want to add a trusted network to Sonos ? - Yes Find system Finds Sonos unit - Select. Note this displays the Sonos One SL unit name and image ?  Why, mine is powered down ? Hold down top button until amber flashing - I pressed button Let’s connect mobile device to your Sonos One SL’s temp network: SONOS “Sonos” wants to join WI-Fi network “SONOS” ? - Join Unable to join network SONOSNow I’m stuck

I recently changed my router and now my era 100 and move speakers keep being dropped from the everything group. If the group is applied I get playback from all devices. But after stopping playback the era 100 and move disconnect after a while. This is a problem because I use these two to start and stop playback but pushing play does nothing when they are disconnected. The other speakers, two amps, one port, two fives plus sub work and always stay grouped. I notice in settings that both the era 100 and move list under the Products section the name of the wi-fi network and report it as Excellent connection. However, none of the speakers that work have this report. They apppear to be in two software generations. I have tried turning off and on all speakers and rebooting the router. Any idea how to stop the era 100 and move being dropped. They did not do this with the old router. The old router was wi-if 5 and the new is 6e.

I’m struggling to get an apparently simple setup at home. I have 2 sonos era 300 in two separate rooms and had the candid idea to have them registered under the same account.The only complexity my network has is a simple wifi repeater upstairs. The repeater replicates the network through LAN. The result is quite frustrating, as the app is only able to recognize 1 system at a time and momentarily forgets the existence of the other one. Switching from one to the other is virtually impossible. Sometimes reconnecting the smartphone to the network works after multiple attempts. If the Sonos app is in a particularly nasty mood, it will decide to pick exactly the opposite device and stick with it no matter what.  Spotify seems able to differentiate devices and control them… to a certain degree, as last updates form Sonos seem to have limited this possibility.I’m quite surprised this is not plug & play as this is basic smart home stuff. Tried to fix it for some time when I was hooked by th

For owners of the Era 300s in a stereo pair configuration; Is it expected behavior that for each speaker the left and right tweeters are disabled/barely audible? I certainly heard more from the side channels in single-speaker configuration. Are these side tweeters turned off in a stereo-pair configuration by design?This is the case with Apple Music, both stereo and Dolby Atmos tracks. The woofers, and top and front tweeters all fire nicely, but no side tweeters.I hope someone can shed some light on this! Thank you

Sl one n arrive plus se connecter à mon compte merci de votre aide Moderator edit:Google Translate- Sl one can no longer connect to my account thank you for your help

Hi Sonos users,I am in deep with multiple Sonos products all over the house. Currently I can no longer use my:Play: 1 x 3 One x 2 Boost BeamThey all have the same error message for DAYS now:“Your [device] will reconnect to your Sonos system when the update is complete”You can imagine my frustration.Can anyone in the community please tell me how to speed up/cancel/reset this clearly broken updating process?Thanks so much,-Sad guy with no music any more 

Hi, I already have a Sonos Beam Gen 2 and two Era 100 speakers. I'm thinking about buying a Sonos Sub Gen 3. The requirements say that you need at least one non-portable product with a built-in amplifier, e.g. Arc or Era 300. Can you tell me whether Will the Sub Gen 3 perform 100% of its capabilities without any problems with this configuration? Is Arc or Era 300 necessary for it?

Hi i have just purchased a denon pma 600ne and need a new set of speakers to match with it. I'm also thinking of getting a sonos era 300 and i was wondering whether i can use the eras to listen to the cd and turntable hooked to my denon amp. Can anyone enlighten me whether it's possible and how to do that if it is?

I have multiple sonos speakers throughout my house.  I have one speaker, a Play:1, that oddly has been giving me fits lately.  About 75% of the time, in the SONOS app, the speaker doesn’t show up anymore.  HOWEVER, the speaker Does show up when I access my speakers via the spotify app.  More so, I am able to play music on this speaker when I access it via spotify. Unplugging and plugging back in does temporarily fix the issue, however, the speaker is really high on a shelf so requires a ladder to do so.   Additionally, after a day or two, it pops back “offline” again.  There are also times when the speaker may have been offline yesterday, but now today, it is showing back up.  Its really weird.  We have many of the exact same model Play:1 speakers throughout the house, and this is the only one giving troubles…..and oddly enough is the speaker we want to use the most.