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LiamLucas
LiamLucas
Contributor I
March 2, 2024
Answered

Sonos speakers dropping connection – help needed!

I'm running into a bit of a snag with my Sonos setup lately. It seems like some of my speakers are playing hide and seek with the connection – they keep dropping out on me! 😅 I've gone through the usual troubleshooting routine: rebooting, checking for updates, but no luck so far. Has anyone else had this happen? If you've got any tricks up your sleeve for fixing it, I'd be super grateful for the assist! Thanks a ton! 🙏

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Airgetlam
AirgetlamAnswer
March 2, 2024

It’s most likely a duplicate IP address issue with your router. Try powering off (unplugging) all Sonos devices, and while they. Are powered off, reboot your router. Wait a couple of minutes, then plug back in your Sonos devices. Give them a couple of minutes to reboot as well, then you can test. 

Bruce
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2 replies

106rallye
106rallye
March 2, 2024

Which speakers? There seems to have been a change in the software hampering older speakers, see 

 

Airgetlam
AirgetlamAnswer
March 2, 2024

It’s most likely a duplicate IP address issue with your router. Try powering off (unplugging) all Sonos devices, and while they. Are powered off, reboot your router. Wait a couple of minutes, then plug back in your Sonos devices. Give them a couple of minutes to reboot as well, then you can test. 

Bruce
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