Speakers

Just got rid of my Bose system because I wanted WiFi. I’m going bonkers constantly changing the volume for each song. There is absolutely zero consistency.  Please tell me there is a fix.  This has never happened with any other speaker I’ve had.  It’s across the board with my roam, Arc & 300 individually.  I can’t find any setting in the app to gain consistency between songs. just so it’s clear when a playlist changes songs in a que the volume might get super loud or super soft. It never plays from one song to the next without a level variation.  The actual setting doesn’t change, but the listening level changes. So it might stay on a 28, but that 29 will vary greatly.I’m really starting to question my decision. thanks for any suggestions.  oh - mostly Amazon Music through Sonos app - I rarely use the Sonos music but it happens on their radio as well. 

When I select Everywhere in the app to have all speakers connect.  The Arc does not connect while One and OneSL do  !??!

I received my Certified Refurbished Beam (Gen 2) on Friday, unpacked it, and from the first launch the speaker keeps disconnecting once in a while and the flashing white light appears. The speaker dissapears from the app, and the sound that was playing lags and stutters until it connects again. I have tried various troubleshooting steps, from configuring the router and separating 2.4GHz and 5GHz, to factory resetting the Beam, to trying to configure it on a different device. I've been on the support chats two times, today in a different country than mine since the chat for my country is not available today, and at the end of it after trying more fixes (including ethernet to router connection which also kept disconnecting once in a while), I've been referred to contact the phone line with the case number they gave me for further help, since they have more tools at their disposal than the chat. After the chat I realized that in my country there's no cell phone number for

Just awful.  Can't wait to stop using it. Pos

We have had Sonos speakers for several years, but we keep losing connectivity and have to reset everything. We have a Google mesh system throughout the house, so WiFi is not the issue. We are ready to throw it all out, it’s a horrible experience. How do we fix this?

Hi!  Does anyone know if Sonos will ever implement the ability to save volume settings? I balance out speakers throughout the house and then someone uses it making all speakers the same level.   Additionally, the ability to have custom presets for the volume would be ideal - Dance Party, Background music, etc., where there are different expectations and volume balance between each speaker and room.  This would be easy enough to implement even if it’s a locally stored settings file.  Oldest post I found bout this is seven years old, and there are hundreds of others, so clearly not a priority even though it’s a whole home system. Thoughts?

Hie everyoneI have a TV samsung, no 3.5 jack nor Bluethoot, it has HDMI arc and Optical audio, I have Era 300, I tried an adapter USCB-C to HDMI, it does not works, any idea how to sent audio from TV to Era 300?

Peut-on utiliser le sonos Era 300 uniquement en Bluetooth si le wifi de ma box internet est en panne?puis-je l’utiliser en Bluetooth si je la place chez un ami, pour la soirée ?

my Sonos has become so glitchy. It is almost unusable. It goes in and out all the time. Sometimes I get three songs in a row with no problem sometimes I can’t get one song in a row with no problems sometimes certain connect amps sync up sometimes times they don’t I’ve reset routers. I’ve unplugged all the systems. I’ve been having this problem that keeps getting worse. I have six Sonos connect amps a Sonos move and two Sonos play bars. Please help me 

I got a new router. I’ve managed to set up my newer products (beam, sub etc) using the Sonos app and WiFi. However I just can’t get the play 5 gen 1 to connect. I’ve followed everything on the S1 app. Connecting over WiFi it stalls after “join Sonos network”. connecting with Ethernet cable it stalls on “hear the chime”. The play 5 chimes but the app doesn’t recognise it. it was working fine on my previous virgin wifi, but just can’t get it going on new Vodafone power hub. The hub output seems to be 2.4hz. please can anyone help? 

My Boost has recently died, forcing everything onto my home wi-fi (it seems my Move will share it’s Wi-Fi settings with the rest of the system).Before I realised my Boost was dead I have struggled for months with the Sonos system - every time I used it different speakers were missing and even the ones that did appear would rarely work correctly. Voice assistants have been awful. Now I learn that new Sonos products like the Era 100 and Era 300 don’t use SonosNet!Given the truly atrocious performance of my Sonos system on my home Wi-Fi I cannot believe that future Sonos products are not going to have the option to use SonosNet (mine was rock solid for over a decade - never any problems). Is it possible that Sonos are going to drop the use of SonosNet entirely? If so, I’m afraid they have lost me as a customer.

The app is on Iphone. Pretty sure it never used to do this.

… and yes I have reinstalled the whole system and yes it’s all on one wi-fi network.  It’s better than it was a year ago, but it still poops the bed regularly.  Is it going to get any better, or is this Sonos now?

No one seems able to help me with this on a Sunday, but I’m trying to migrate all my Sonos speakers from one WiFi network to another.   I’ve been on the Chat with several agents for hours.   Evert time starting the whole sorry tale over- Chat Bot to real person.  One agent told me to unplug the router.   Great! So the chat disconnects and start and I over yet again.   I live with both dyslexia and dyscalculia, but no alliance is made for this.   We are changing our broadband provider from Sky (due to cost and poor speeds) to Pkusnet (will be full fibre etc).  To take advantage of the speeds from day one, I have purchased a TO Deco mesh system (3 units)  I have the first plugged by Ethernet into the Sky (for now) router.    The new WiFi network works perfectly.   All WiFi tech is able to join (desktops, iPads, android and Apple phones etc).  Now comes the problem.  In the Sonos app I was able to get the Beam to join the new network and a SL in a different ro

Hi everyone, I have a Sonos Playbar that shows a solid white light immediately after plugging in the power (not flashing). Nothing else happens — it doesn’t boot or respond. I connected a JTAG interface and it only outputs “NAND Boot…”. It seems like the u-boot bootloader might be corrupted or not starting properly. Has anyone encountered this issue before or managed to recover a Playbar in this state?Would it be possible to reflash the u-boot using a programmer, and if so, what tools or procedure would be needed? Thanks in advance for any help or advice!

Looking for a 2025 response - I have managed to use an extender to have one room in my kitchen while the rest connect to the router.  For a variety of reasons I am considering trying a Powerline Extender (Netgear to be the same as my other devices).  I would switch the extender into Access Point mode.  I should then have the same single network SSIDs (not new ones from the Extender).  I am thinking this should help if the Powerline works.  Live in a cement house so can add ethernet easily.   I read many posts from years ago and wondering if anything has change or any views on this in today’s world with the current S2 app etc.      Thanks in advance.

One of my era 300 is set up, it  works fine, the sound is ok, but the indicator light flashes very quickly (green and orange) randomly, also when this happens, it happens with a sound like a click when the color changes.

I have a play 1 upstairs and a play 1 downstairs. I've had them for years with no problem but then the downstairs one wouldn't update. I've went through all the help advice, reset the play 1, linked with cable and nothing is working. I've phoned sonos who are no help and said I need to phone virgin media. Has anyone had this problem and was able to sort it, thanks 😊 

This post is meant to help someone who purchased a used Sonos play 5 gen 1 and could not get it to work.  the troubleshooting steps I followed from posts or the AI generated ones did not help because they were not clear. What worked for me is given below. first : I made the mistake of just connecting the Sonos to the app. It dint like it, it immediately said it belonged to someone else with the old users email (redacted).  Second step I did was attempt to factory reset it. Uff this was painful because I was an idiot and followed the instructions. It said to remove the power cable and hold the play/pause button and plug it in to power on until orange and white flashes. This never happened because I was actually pressing the play pause button ( the capacitive button on the top or side depending on how you placed your speakers vertically or sideways). I discovered by pure trial and error that the button is at the back (physical button). That’s wh

I wanted to share my recent experience with the Era 300 and hopefully get some visibility from the Sonos team. My original Era 300 was purchased brand new, but it developed the common grill separation issue that many users have reported. Sonos support agreed to replace it, but I was surprised and honestly disappointed to learn that they were sending a certified refurbished unit as the replacement — even though my original unit was only a few months old and was a brand-new retail purchase. I tried to stay optimistic, but unfortunately the certified refurbished unit I received also arrived with a defect. The top/back grill is noticeably misaligned and does not sit flush with the housing. For a product labeled “certified refurbished,” this type of cosmetic flaw should not make it through quality inspection. So at this point, I’ve received two defective units in a row: my original brand-new Era 300 the certified refur

I have a speaker group in 3 rooms. I use AirPlay to send audio to the AirPlay-compatible speaker in one room (bedroom), and then have the other two rooms (living room and office) in the same group.  For some reason this group does not stay in place. Every time I play music, I see that Sonos has undone the group and I have to configure it again.   Is there a trick to getting the group to stay configured as such? And keep it permanently?

I have one speaker on one system. the other 2 are on another. I have one more speaker to connect and want all on one system I also had to change my wifi extender to one band instead of dual band. should I create a new wifi network for just the Sonos system?my goal is to make this all work seamlessly and have full use of the dual band extenders this is the message I get when I try to connect to the other 2 speakers 

I am totally fed up. I have thousands of dollars invested in this product and now on Thanksgiving day the entire system has disappeared. I opened the app and I get an error message saying it can’t find any products on the network so does this mean I have to set the entire thing up again? Honestly, I hate this product. It has been nothing but inconsistent and unstable sometimes it works perfectly sometimes it doesn’t . really Sonos get your act together. This is no way to treat loyal customers. Your products are buggy and don’t consistently work. I’m looking to bail out of your system as soon as I possibly can thank you for ruining my Thanksgiving

HiI have a play bar a sub a bridge a play3 and 5 play1 in various rooms.My problem is that often usually when we have a party , the system plays up like 1 speaker will drop off then 2 then the whole system will drop off then it comes back on its own then when we think it’s safe to start dancing again it will drop. The whole system is over 10 years old so I can only use S1 and the bridge firmware will not update. Any advice would be greatly appreciated.