Answered

Hi all , came downstairs this morning and found that my left surround speaker had disconnected from the beam and other surround and then my Amazon box keeps loosing connection !! I've unplugged the Sonos system and now the Amazon box works fine , that's connected via ethernet . But the left surround speaker is a pain to connect back up , it says it's connected but then doesn't appear in the system , anyone any ideas . 

Anyone else experiencing issues setting up a Playbar with Move for stereo sound operating on S2 Version 13.4 since the new iOS 15.1 update?  Did Playbar get phased out on this new update?  I hope not. 

When I am in Apple Music on my computer, I see 35 playlists. When I am in Apple Music on my Sonos app, I only see 23 of them. Why is that?

Hi SonosHow easy is it for guests who come to my house to play their own music?Is it simple? I would like any guest to connect to my playbar simply and easily.Do they need to install special software or can they just connect to my wifiand start playing?Let me know your thoughtsCheers  Moderator note: We updated this article in October 2023 with new information below.An up to date list of Airplay compatible Sonos products can be found here:  Stream AirPlay audio to Sonos  

I currently bought a home theater system separately (waiting on the arc to get here still) but the rear speaker are too far (My house has an open two story living/dining/kitchen space) so added two picture frames in the middle of the two rooms to, what I hoped would, fill the space. Now I am reading Sonos wouldn’t allow more the two Sonos Ones that come with the home theater system. Is this true or could I add the Sonos Ikea frames as part of my surround sound system as I hoped?  It would be a bummer if I couldn’t. I loved how seemless Sonos has been but this is a major flaw for me and the size of space I am trying to fill.

I have Sonos set up across three different locations/ homes.I was hoping to be able to take my roam from one home to the next , and for it to be able to connected to different Sonos systems via the app via wifi that is operating other Sonos speakers I registered the roam at one house & have now moved to the next , however I can only use this roam in Bluetooth mode , the new system will not locate this device ! how do I connect it to the currents home wifi ?

We live very remote and our home broadband will never get much higher than the existing 2mbps! Has anyone got info whether 4G mobile broadband is a viable alternative as I have heard that Sonos does not marry too well with such an internet source??

 Este cable es 2.1 o 2.0? Gracias

Very annoying but one of my surround speakers on my Arc system is skipping and going out of sync and back and it is getting worse. I submitted a diagnostic file: 924179937

When returning to my holliday home my Sonos app wants me to log in with somebody elses account.I removed the app and reinstalled, no result.Help

Hej.jeg bøvler med YouSee musik i Sonos app på min iphone xs. Sker næsten hele tiden at jeg ikke kan afspille musik, og får denne besked som kan ses på billedet . Og virker først igen når både app er geninstalleret og iphone genstartet.Alt et opdateret, app er geninstalleret, YouSee kontaktet og har forsøgt genstart af systemet. Når jeg oplever problemet kan jeg heller ikke søge på opdateringer til Sonos system i app, men får en fejlkode  1102.Det er det samme på min kones iphone 12 pro. Og vi kører med hver vores konto til YouSee.Det virker på min Ipad uden problemer.    

hi, does anybody connect Sonos AMP + Bowers & Wilkins 705 Signature how about the sound?? I have Onkyo A-933 amp and with combination of B&W705. Now considering to change A-933 to AMP . Still A-933 is working well, I wonder if I should buy Sonos Port or Amp. I have an interesting to connect TV out and B&W for watching movie or else. So, I am thinking Amp is better than Port, but I wonder if the sound quality of combination of B&W and AMP.  Of course, sound quality is subjective matter,,,but I would like to know if someone had this experience.

Just installed win 11. I can access music on another machine but when trying to add folder from my computer  I get sonos unable to add folder to music folder computer not responding. Network is set to private Defender is letting sonos through. is this a win 11 problem

My sonos playbase stopped connecting via airplay. I tried resetting and setup fails at the step where the Playbase is added to a room, when setting up over wifi. On ethernet it sets up properly. Now it only works on ethernet and not wifi.

Hi all , I have Beam gen 2 2x One SL surround speakers Everything is connected and works as it should , all LEDs on top are white , but if I toggle off the surrounds they flash green !! If I toggle them back on they go solid white as before . According to this page https://support.sonos.com/s/article/226?language=en_USWhen they flash green they're ready to be set up ?? But if I toggle them back on in the app they work as before ! I can get my head around them flashing green which means they need setting up when they work , they are in the app in the list of devices  

As the topic says, I'll try to connect these speakers on the sonos amp, is there any trouble? Or i need an a impedance selector for the amp detect the speakers in parallel to 4 ohms? Help pls

Hi all, I recently upgraded to both a new TV, along with my recently purchased sonos arc and sub gen 3 I have had for a few months.My TV is a Philips 65PUS7556/12 65 4K Ultra HD HDR LED TV. It said it has atmos sound along with E-arc hence my decision to buy it. I currently have a SkyQ box connected with premium Netflix plan. I use this for Netflix.The main question I have is, does my current setup enable me to have dolby atmos. Is it absolutely essential to have rear speakers added to my current setup for atmos to be enabled, and will this in turn show up on my sonos app? Can the arc and sub gen 3 give a true atmos experience just by itself? Kind regards. 

Moved into new house with pre existing speakers. They were already setup prior to moving in and were connected to the previous internet system which got switched out. How do I set them up now that I have a new network. 

I’m looking into a Blu-ray player to play Truehd Dolby via my Sony tv to Sonos arc.  I have the Sonos arc already connected to an EARC HDMI port. Question is for TrueHD do I need a 2nd EARC to connect the Blu-ray player to, I don’t want to downscale at all and play lossless atmos.   I hear that for trueHD LOSSLESS you need EARC as more data is passing so surely  I need EARC for Blu-ray to send the audio through to the TV and another to carry the audio to the Sonos Arc?Doddsy. 

I’ve never had Sonos equipment, but am looking to simplify my setup and am very interested. What I’m looking at doing is getting a new TV and get rid of my huge TV stand that houses a standard 5.1 receiver setup. I’d like to instead wall mount the TV and a sound bar and get rid of the equipment that takes up floor space. What I’m planning is:65” LG C1 OLED TV wall mounted Sonos Arc soundbar wall mounted Sonos Amp connected to my outdoor speakers (Klipsh AW-650’s) Probably not important for this question, but a small cabinet or wall mounted shelf to house my internet modem, router, and Sonos Amp. My questions are:What would the recommended wiring/connections be for this setup? I’ve gathered that I’ll use the HDMI 2.1 connection between the TV and soundbar, but it’s unclear to me how the rest should be connected (although I’m hoping they’re just all connected wirelessly through my home network).  What is my interface for controlling my outdoor speakers? Can I play the same music coming f

So just set up new Beam Gen 2. Connected to Panasonic TV via ARC HDMI. Please tell me there's a way to switch back to TV speakers ! I don't need to use the Beam all the time as the TV speakers are very good. Can't find a way on the app, or with the hardware. Super frustrating. Am hoping I'm just being an idiot.

How do I play other apps on my iPhone through my Sonos sound bar?

I noticed this morning the battery was low on the Roam (amber status light), so placed it on the Sonos charging base. Just noticed the base itself has a flashing red light on front. Does anyone know what this means please?

Just changed my laptop to a Macbook Pro 16¨ - IOS 12.0.1, but in App store I can't find you app to control my devises from you ?

I realise something odd.All Sonos devices mentioned here are in the same network n with latest firmware.Issue1 -When I m in the bedroom asking Alexa something via beam, Sonos roam dun lower music volume. It's continues to play as usual.Issue 2 -When I m listening to my music in the living room. Where playbase is grouped with a Sonos one, I asked alexa something via Sonos one, playbase music also didn't lower down.Anyone experienced similar scenarios? 🤔