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Sonos app seems to be draining a lot of battery while my iPad is idling. It says 2 min on screen but 23h 19m background. Weird thing is I disabled the background app refresh for Sonos specifically.this has both happened while the iPad was at home at same Wi-Fi as Sonos and away on another Wi-Fi. I have submitted a diagnostic at number 412593457. I need my Sonos app to not kill the battery while idling. 

When saying ‘Play the new album by [artist]’ Sonos Voice Control plays a random track instead of starting at the beginning of the album. Is this a known issue or related to a setting I’m unaware of?

I have the Arc w/ 2 gen 3 subs and 2 One SL’s and a Beam in another room. I don’t have access to an Apple product for Trueplay anymore and wanted to know what is the best Apple device to buy for Trueplay? Thank you. 

I have an issue which I thought I had sorted out last night by reading a really helpful post on the community.This morning a related issue but different outcome had presented itself.Basically I was getting no sound through the soundbar so turned off the HDMI-CEC controller in settings on the FireTV Cube audio visual settings.When I turned on the TV this morning I had sound through the surround speakers, no sound through the beam and sound through the TV speakers.The only way to fix it was to unplug the HDMI lead from the FireTV Cube, turn the beam off and then back on and plug the cube HDMI back in.After a couple of minutes the sound disappeared again so I turned the Beam off for 5 minutes and since I turned it back on there has been sound.This has happened a number of times since I installed the Cube on Thursday but there must be a technical reason for this.Can anyone offer any advice please.

I have been using my Sonos products with S1 Controller as I have a Play 5 that isn’t compatible with S2 app so I cannot migrate. The Play 5 is a perfectly good speaker, working fine, and I don’t see why I should pay to replace something that is working fine. All good for months and months.Today I try to start the S1 app and I get the attached, which I cannot dismiss other than close. I can no longer play any Sonos device. What have you done Sonos to the S1 controller app, and how can I resume using my system as it was yesterday. 

Hi,I own an IKEA SYMFONISK and I plan to aquire a SONOS Ray for my TV !I also plan to buy the Pro-Ject T1 PHONO SB but I’m not sure the device I described up here are compatible with it..Do you guys know if it can work together ?Thx for your help !

Hitrying to connect two roams and a move. Can’t get the second roam to play music . I can see it in my list of products , the volume control is there - but no sound any advice welcome thx

Any recommended monitors for Sonos Ray? As I know it has to have an optical port to play sound.

We have an 85” tv mounted. We have the Arc and want to mount it under the tv. We have bought the Sonos mount but do not have the directions. Please help with directions. Thank you! 

Is there a way to set up a master favorites list in the Sonos app?  Or if this already exists, can you tell me how to access it or which feature it is?Right now, my favorites come from multiple sources … youtube mixes … sirius radio stations … and playlists from Apple Music.  I often see these listed together in ‘recently played’, but they can drop off there if I play other things and don’t come back for a while.What I’d like to do is be able to pin certain items to a master list that only changes if I change it.  Any help appreciated and cheers!

Hi,Like the title says :My Sonos Five stereo pair cuts out when receiving low volume from TV on line in. It’s a real pain. I see other people have this issue but haven’t found a solution, I have played with compression and delay to no avail.Can anyone help? Kind regards, L8MAX

Did anyone noticed the following: SONOS playback can now be controlled from the lock screen, of course without AirPlay playback through another music app, by its own software.Was it iPadOS 15.6 or the SONOS 14.12 software?

I need a new cable to connect from my playbar to TV would anyone know the name of what I need was going to order off the internet 

Hi All,  Just bought a Prism Q65 QE Pro TV, the TV comes with the Bluetooth remote control and had connect the TV and playbar via Optical cable.  However, Im not able to control the Volume from TV remote control.  Appreciate if anyone can help to advice the correct way to setup the TV with Playbar.  Thank you !Darren 

The Sonos app on my Android Samsung Galaxy won’t play imported iTunes playlists unless the Sonos desktop application is open on my PC. This wasn’t a problem for a long time but started recently. The Sonos app will play all other sources except the imported playlists. If I open the desktop Sonos program and start a playlist using the app, I can close the desktop Sonos program and the app will continue to play music from the imported playlists. Once I close and open the Android app, it will no longer play from the imported playlists until I open the desktop application.Thanks for any ideas to fix this so I don’t have to open the desktop app in order for the Android app to use iTunes imported playlists.

I am using a 27” iMac.  It’s a nearly 10 year old screen, but it has plenty of pixels. So it seems unreasonable that some of the text on the desktop controller is too small / indistinct to read, and can’t be enlarged.As I get older, use glasses etc, I can still read the song titles, but I find the artist names underneath are completely illegible. It doesn’t help that they are presented as grey on black. This is particularly annoying when listening to playlists.Could we get an option to increase text size? At the moment if I want to see who is playing I have to right click on Info and Options (where the text is still pretty small, but not tiny, and it’s a lighter colour text so clearer.I’ve been using Sonos since it first came out. Not everyone can be young and with 20/20 vision!Thanks for listeningNigel Thomas

Does anyone know if the Sonos Port supports Atmos playback through TIDAL? TIDAL + Atmos reference: Dolby Atmos Music – TIDAL Thank you!

I’ve added two rear play 1s to my Arc and I’m now receiving 5.1 digital plus on films that I was receiving an atmos signal on. Is this normal? Any help/advice appreciated, thanks 

We have a Sonos One and a Sonos SL paired in stereo, these are controlled with commands  by an Amazon Echo Dot. This set up has been working perfectly for a long time now, but the other day it started to play up, on asking Alexa to play for example Radio 2, it would only play it on the Echo dot and not the Sonos. Nothing had been changed in the set up, we unplugged the Sonos speakers and echo dot rebooting them a few times, that didn’t work. I didn’t set the system up, we got someone in to do it, but hes no longer available. We switched them on this morning and they are sort of working again, but before when we gave the echo dot an instruction the reply always came via the Sonos speakers, it now comes from the eco dot and not the speakers, ie... Alexa play radio 4, echo dot replys playing BBC  Radio 4, and the station comes through on Sonos speakers about 6ish seconds later. Any idea why this has changed and how to get it back to previous set up. I really like the Sonos Sound but not t

Hi all,I want to buy a turntable and connect it to my Sonos. I don’t have anything third party only Sonos.For what I understood I need any turntable with preamp and Sonos Five.What would be the best setup?Best

Have problems with play bar audio when watching tv. Have changed the optical cable, and rechecked connections. When watching tv, audio input is from tv to playbar via optical cable. the audio will start to skip at random times. If I flip the playbar around or set it down with a little force the sound becomes clear. Like a loose connection inside the play bar. Sometimes the skipping will start when changing inputs on the tv ( like Netflix back to cable) It’s not the optical cable as u can unplug and plug back in but the audio still skips  I can always get it to clear up after fumbling with the playbar  FYI when the audio starts skipping I can switch the tv speakers back on and the sound via the tv speakers is clear. The audio from the sound bar is still skippyany ideas?  Can it be repaired?

Hi there, I recently purchased a Beam Gen 2 which I use to listen to the TV and music streaming apps, I do not have a sub or surrounds. I use a Foxtel iQ4 box which connects to the TV via an HDMI cable and can transmit Dolby 5.1, 2.0 or PCM which I then port directly to the Beam through the HDMI-ARC output port on my Sony TV. I use the TV’s “Pass through” mode which does no decoding of the audio signal, otherwise I get lip synch issues with the audio (the sound is delayed). I have the ability to output compressed audio from the TV to the Beam without modification, or convert it to PCM if I choose.I have noticed that when watching the TV in Dolby Digital 5.1 or 2.0 mode, some lower frequencies that are especially associated with male voices are significantly distorted even at low volumes. This is repeatable and removable by changing the output to PCM audio (but then the sound quality is noticeably inferior). Various scenes in Apollo 13 (such as the CO2 scrubber scene) and the local news

I am using Sonos 1 app with my older Ones.  I can’t seem to update the speaker. App is updated.   I can’t seem to get past the update app request.  I have rebooted speaker, removed and added app, rebooted router. Any help is appreciated!  thx 🙏🏼   

SiriusXM Canada went offline completely a while ago today. App, web streaming and sonos. SiriusXM app and web streaming came back but Sonos app “unable to connect “ now.  D#1955638191 

Can I use my Belkin F7U054 wireless charger that I use for my iPhone 11 for a  Sonos Roam?