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Harmony Hub not controlling Sonos Volune

  • August 18, 2022
  • 2 replies
  • 859 views

Logitech Harmony Hub has worked great with Sonos for years. Suddenly, about a month ago, the volume buttons stopped working. On another recently closed thread, I see that this is a Harmony firmware issue. Can you please get Logitech to fix this!?!!

Best answer by Airgetlam

Seems odd. Both of my Harmony hubs are working fine with my Sonos Arcs. Have you tried re-training the Sonos to recognize the IR commands being sent? Have you checked that the IR output from the Harmony Hub and the input on the PLAYBAR haven’t been blocked in any way?

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2 replies

Airgetlam
  • Answer
  • August 18, 2022

Seems odd. Both of my Harmony hubs are working fine with my Sonos Arcs. Have you tried re-training the Sonos to recognize the IR commands being sent? Have you checked that the IR output from the Harmony Hub and the input on the PLAYBAR haven’t been blocked in any way?


  • Author
  • Contributor I
  • August 30, 2022

Hi, my hub doesn’t control my PLAYBAR via IR.  Instead, I believe Harmony uses WiFi to connect to Sonos, and I assumed that was the only way it could, to be honest.  There’s no IR training or line-of-sight issues and there never have been for the 4 years I’ve used this configuration.