I have a Sumsung tv and firestick pluged into on of the HDMI ports. I just bought an Arc and set it up and plugged it into the HDMI ARC port and the firestick is not working now at all, no on/off, no sound no anything. It was working fine witha samsung sound bar and optical. I can use the samung apps built into TV and the sound works fine though the ARC sound bar just nothing with the firestick.
Help haha
Best answer by jgatie
View originalWhat model Samsung TV do you have? Have you tried plugging the Fire TV Stick into a different HDMI port?
The Arc knows nothing about the source, it just plays what it is sent, provided it is in a supported format, so presumably you aren’t sending it anything. Have you selected the right HDMI port as the source? Have you selected HDMI-ARC for the output?
+22
Did you go through the FireStick setup to connect it to the Arc?
A reset of the firestick may help or there is a link there to the Amazon help forum.
Samsungs are notorious for needing the HDMI handshake reinitialized for new devices. Remove power from the TV by unplugging from the wall. Wait a minute, then plug back in.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.