Hoping someone has some advice that can help.
I’ve been dealing with Sonos customer service regarding my connectivity issues and they haven’t been able to solve my problem either. I have a blend of older speakers - all of which were very expensive!
Play 5 - plugged in via Ethernet
(2) Play 3
(3) Play 1
(2) Connect
Connect:Amp
There are 9 “speakers” in total and I can hardly ever get them all to play at once without buffering, cutting out, or skipping songs. I upgraded my router to a professional mesh system (3 placed throughout the house) and upgraded my Internet to fiber optic. My home is 1,900 square feet and has 3(!) routers placed throughout it. Connection speeds range from 250mbps - 350mbps. I find it very hard to believe that Internet is the problem. And it is EVERY speaker that will cut out from time to time, including those that have nothing but a few feet of interference-free space between them. My Play:5 is literally plugged into the router with an Ethernet cable and STILL cuts out. How much better of a connection do I need?
I’m very frustrated with Sonos because it seems the earlier you adopted and paid for their product, the more screwed you are. I have Advent speakers from 1971 that are more reliable than Sonos. I would love to upgrade my system to new technology but it seems that’d be a foolish idea. After all, the technology will be dated and slow in ~7 years.