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Hi, please help. I’m going round in circles and have been putting off reconnecting my Sonos device for 18 months! It’s now time to tackle this but the app keeps taking me round in circles.  I’ve got to the bit where the chatbot has told me to update the network in that named section but can’t find it.  help! 

If I connect a DAC vía cable to an era 300, but I have 2 era 300 , how do I play música on both?

I've created a YouTube music playlist that has all of my uploaded music. However, the sonos app on Android is only allowing a max of 500 songs in the queue. Or at least that's all it is showing.Is this issue being resolved?I wish they'd go back to playing from device as an option. I know, it was supposedly too much to keep up with security updates.

Hallo friends,I have Sonos Arc and 2 x Sonos Era 300. I live in an attic apartment with a unique angled ceiling and roof windows. I would like to ask for help with setting up the speakers properly, especially the two Sonos 300: In which angle should Eras be positioned? My idea is to align them with the angle of the ceiling, like on the picture. Whats should be the setup in the app? Should I use Trueplay?Kind regards

Only have 2 surrounds, but 2 soundbars ( Beam & Arc). Can I easily switch the 2 surrounds to whatever soundbar I want to use at the time?

I have Flac files on a NAS. They play on my whole system. How can I get confirmation that HD content is being played? Thanks

I have the sonos app downloaded and play 3 set up using ethernet cable(changed wifi network and lost speaker connection)I want to be able to use it with out a cable but when I plug it out I lose connection Tried updating network to add wifi but it's not finding the speaker Please advise

Hours and hours…..spent (enjoyably) creating playlists. Where are they? How do I access them now? Thanks

I have a system consisting of 7 Sonos speakers integrated with multiple Amazon devices including  multiple  Echo speakers. I am moving and will be using a new Google Fiber network.  What is the best way to migrate my system to the new Network?

Two part question and appreciate any help.  I recently upgraded my Synology NAS and my S1 speakers/software can no longer access the music library on this device. My S(2) has no issues. I’ve tried changing the settings of SMB1 protocol (minimum) and also enable NTLMv1 authentication. This has not worked. Are there any other settings I should be looking at to get this to work?Also, I was told I’d be contacted by Level 2 help about a week ago. No word yet. Does this ever happen or should I consider that they are done helping me with the issue?Thank you 

Can I pair my AirPods to my Sonos Beam 2

I’d like to setup 3 different rooms but with the same audio source. Is it possible?

Why do I can’t connect the sub

Any idea how I remove inactive speakers from app. Most normal companies have a delete button. Not sonos. They have to make it very difficult.  

How can be it that you still can’t add Alexa if you happen to use the Amazon shopping app (literally one of the most installed apps in the world)? I understand Sonos software is awful, and I try to set expectations very low, but it’s been over 6 months. Have they just completely given up on even trying to make anything work?

Hi I have just bought the Era1 100.  I bought it yesterday and my goodness I am going mad, it is disconnecting all the time  I have tried rebooting but it still does this.  I really like it when it actually plays, but it just drops and I have to keep rebooting and adding my internet password.  Its really frustrating - can anybody help please to get this working once and for all. 

I have 2 Sonos Play 3 speakers in my study which work perfectly using my PC. I also have a Sonos One in my kitchen. I can operate the latter without a problem from my PC but this is upstairs. When I try to operate it in the kitchen using the Sonos app on either my Samsung tablet or my wife’s iPad, only about a third of the Spotify playlists are disp[ayed.

I’ve got some “gunk” on my speaker grill/cover (no idea what it is, or where it came from). Some of the “gunk” is in the speaker grill openings. Anyone with experience cleaning a Roam 1 grill/cover?

I pulled the trigger on preordering the Arc ultra, but will the mount I have for my Arc now work with this? I have the Sanus Extendable TV Mount for Sonos Arc 

Hallo liebe Sonos Fans.Ich habe mir die Beam2 mit 2 Era100 zugelegt. Hauptsächlich um mit Surround Filme schauen zu können. Ich habe scheinbar das Problem,  dass ich entweder die Era als Stereopaar für Musik verwenden kann oder die Paarungen löschen muss damit ich sie als Surround Lautsprecher nutzen kann. Das wäre sehr umständlich.Mache ich etwas falsch?Kann ich die Anlage ohne Aufwand für Musik und Filme verwenden?Danke für Tipps!L.g. Chris 

I can't set up the play 5 gen 2 using an iphone 16 plus, iOS 18.0.1, i tried using bluetooth and ethernet cable so I have to use an iphone 13, iOS 18.0.1 and it works fine

i’ve just bought a new home and there are some existing outside speakers, can they be used with my sonos speakersnby adding thensonos amp?

85” TV screen bottom is wall mounted 28” above floor. Top of TV is 71” above floor. In seats located ~16’ from TV & soundbar, our eyes and ears are ~38” above the floor. Per Sonos, top of new Arc Ultra must be mounted at least 4” below TV screen. If mounted below TV, the TOP of the Arc Ultra would be only 2’ (24”) above the floor. That would mean the center of the Utra’s forward firing speakers would ~16” or more below our ears. Ceiling height is 12’.Please provide advice with supporting logic/information that will help me decide whether I should mount the new Arc Ultra above or below my TV. 

Amp user here.I recently found a cool, local Portland station called xray.fm. They play ZERO ads on xray.fm which is one of the parts I love (I donated to them).I thought I’d check if there was a way to listen in Sonos and was thrilled to see xray.fm show up when I searched. I added it, clicked play and was immediately assaulted by ads! I know they aren’t coming from the actual station, so who is inserting the ads?Like probably all of you, I purchased Sonos hardware at great cost and I can’t imagine it would be Sonos inserting them.Can someone help me understand where the ads are coming from and if there is a way to stop them from being inserted?

Is the ability to edit the queue, adding or deleting tracks coming back?