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Contributor I
November 12, 2024
Answered

Beam gen 2 no content. No audio

My beam 2 has suddenly stopped working tonight. Was showing spdif. Then I reset my wifi sting which seemed to go ok. No the app is showing no content. 
I’ve got beam 2 and a couple of Sonos ones connected to my lg g4 Fed up with Sonos lately. Seriously thinking about replacing my set up

Any suggestions?

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Lead Maestro
November 12, 2024

Try this:

Disconnect everything from the TV and unplug the Beam and TV from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Simplink is enabled in the TV settings. Run TV Setup in the Sonos app and follow the app instructions. When the app instructs you, connect the Beam to the TV’s HDMI ARC/eARC port using the Sonos-supplied HDMI cable. After the Beam has been successfully connected, connect any other devices to the TV.

"Receive with simplicity everything that happens to you." - Rashi

2 replies

Lead Maestro
November 12, 2024

Try this:

Disconnect everything from the TV and unplug the Beam and TV from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Simplink is enabled in the TV settings. Run TV Setup in the Sonos app and follow the app instructions. When the app instructs you, connect the Beam to the TV’s HDMI ARC/eARC port using the Sonos-supplied HDMI cable. After the Beam has been successfully connected, connect any other devices to the TV.

"Receive with simplicity everything that happens to you." - Rashi
Tommo1805Author
Contributor I
November 14, 2024

Tried GuitarSuperstar solution and it worked. Getting a bit fed up with the glitches with Sonos after a few years without problems.