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I have an Bose Cinemate system connected to my tv. I want to connect a Port to this , not for tv sound but to add to my Sonos ecosystem when not watching tv. Will Port allow me to select these speakers and turn on through the app (much like adding or subtracting speakers now) to include with all other speakers and it I unselect, will the sound from tv play independently (not thru port)?  The Cinemate has an amp built in. It has RCA analog in/out as well as an optical in. There are two shelve speakers and subwoofer   

i’m so disappointed…my phone can connect just fine to my somnos system but soince updating my mac to macos 15.0.1sonos app can’t see my system i check in security settings, sonos app is allowed 

When a few products are grouped all is fine all is well then a product cuts out but shows it’s playing. I remove it from the group and play and it’s ok but when regrouped no sound can be played. It’s quite frustrating and I’m really considering selling the sonos and getting another system. Too many issues. 

I have a sonos arc and other sonos speakers.Sonos arc speaker is the only one that cannot connect to my system.I have a starlink connection and i have try it to other isp connection and its working sonos arcbut to starlink connection it doesn't work.Any suggestions?

Hi, I bought 2 Era 100 a couple of months ago, and they have been cutting in and out often when in a stero pair. The primary speaker is always good, but the secondary cuts in and out frequently. Please help!  They’re connected to a 5GHZ WIFI.  

I have factory Reset all my Sonos Equipment. Recently was gifted a system from a friend who did not know how to reset everything. I have connected the Sub to the system, but the system will not recognize the Soundbar, play:1 x2 or play:5 even if I connect them with Ethernet cable 

So we have this 4 speaker setup that was working just fine and all of a sudden it stopped working. Not knowing why I just proceeded to reset everything but for every speaker the result was the same setting it up over WiFi.I can see the speaker and it also connects to the WiFi (takes long thought) and then it says it’s all done but might not show up in the list. If it doesn’t I’m supposed to unplug it and plug it back in. That is exactly what happens so when I don’t see it in my list I proceed to unplug it. Then I try to add the speaker again but this time it’s not in a reset mode. It finds the speaker just fine and tries to connect and fails. Every speaker does this and this happens every time. What is going on here?The speakers in question are 3x Play:1 and one play:5 When I connect it on ethernet i can actually set it up and even gives me the option to select the location for it. But then it’s on ethernet and as soon as I unplug it it doesn’t work anymore. So in the settings I try to

How will usb headphones play music files stored on my android phone if sonos will not access sd file location?

How about refunding purchase price of equipment that no longer works?

I have a Samsung TV. Audio set to Dolby Atmos. Shows EArc. I have Now TV uktra boost, which supports Dolby atmos. I play a show through there and the arc shows Dolby Multichannel PCM 2.0. Is this atmos?

I am having problems with my Sonos one speakers having a delay from the sound coming from the soundbar.

cum pot conecta la tv smart play 1 si play 3 , imi trebuie sonos connect prin cablu audio ?

I know there has been some problems - to put it mildly - but in October 2024 is anyone else STILL getting regular drop out when playing music? I get regular moments of silence in the middle of songs and it’s REALLY frustrating that it hasn’t been sorted yet. Ive got Sonos Ones (x6) - don’t think it matters but some are One SLs I’m on app version 80.09.08 Software is on automatic updates and all speakers are up to date.  Any help would be appreciated.

Sonos had been doing well with a Connect:AMP unit, but then started to drop out. I unplugged the AMP and plugged it back in, and now it is off the network. The Android app I have is 80.09.04-release+20240917.6a71457I have a pair of left and right Play:1’s and they work fine. I have a Roam SL and it works fine. The Connect:AMP shows up in it, but every time a try to play something, I get “Something went wrong.”  So what went wrong? How can I find out?  

Provocative question. Currently still running the 16.1 app on Android. Have a range of products from S1s through to Arc + pair  Era300s. System is mainly used for listening to music from NAS and surround sound for TV/movie watching. Some functionality is now greyed out in the 16.1 app, other than that I'm happy with the old app.Is the new app now safe to upgrade to? What would Sonos representatives present on this forum recommend? Is your new app now safe to use? Is it a better experience versus the old app?As an objective measure for when the Sonos executive team should start to receive bonuses again I'd suggest an 90%+ yes response rate to these questions would be a good yardstick. 

Hello, I get the following error: “Your system cannot connect to content”. I tried to restart the speaker and the app, but nothing changed. It works to play from airplay, but not from the app. Please let me know what could I do.  Thank you,Stefan 

Have 2 Monitor Audio C265 speakers in the ceiling of the master bath with a wire run back to our AV closet where the plan is to connect them to a Sonos Amp.  In the master bedroom the plan is to have a 77” LG G4 OLED TV with a Beam Gen 2 speaker underneath. I do have 2 cat 6 cables run from the TV location to the AV closet but big hassle to run anything new. So questions: Assuming I use the Arc HDMI to connect the TV to the Beam? How do I get the bathroom speakers to play whatever the TV is playing and without any sound delay? My previous AV guy said there was a way to use the cat 6 to get the signal from the TV to the Sonos Amp? or is there another way?Thanks.

I have a solid red status light on ARC after update.Reboot and attempt at factory reset have the same result. 2 slow white flashes on the status light followed by the speaker light flash, this sequence loops a few times then solid red.I have tried factory reset with ethernet cable connected as well. SONOS chat support was not help after 2 hrs waiting for responses. any help please??  

Hi,Heave anybody the same problems with multible Spotify streams?It has already worked all the time since i have the sonos systems over many years.I use a premium Spotify account.Best regards.Berni

Hey guys,I have just bought a Sonos Amp and have connected my record player to it via the RCA outputs, I’m just wondering if I can also connect my cd player? Is it possible to use an HDMI cable from the HDMI output on the Amp then attach a Sonos Optical Audio Adapter which then plugs into the Optical output of the cd player?Thanks!

Hi everyone,  I recently purchased a Pro-Ject Debut Carbon Evo (Nogal) turntable, and I currently have a Sonos Beam (Gen 2) sound system. I have a couple of questions regarding connectivity: From my understanding, I can't wirelessly connect the Pro-Ject Debut turntable directly to the Sonos Beam 2. Is that correct? I’m considering purchasing the Sonos Era 300 speaker to pair with the turntable. Would this be a good option? Is there any additional equipment needed to ensure the turntable works properly with it? If I add the Era 300 to my Sonos network, would the sound from the turntable play through the Beam 2 as well, or just the Era 300? Thanks in advance for your help!  

Yesterday I made these stupid idea to remove alexa from all of my devices and de- register them and remove them from my Amazon account. I did this because I was struggling getting alexa “dot” devices to work alongside the system like they used to. I figured I would try to troubleshoot it myself and get myself in a hole.Now I am trying to re-add all of my speakers, and only the Sonos beam and one of my Sonos‘s “one” speakers re-added alexa to them. The rest, including “move”, “arc”, other play “one”s will not add alexa.I enter into the Sonos app and click on “arc” for example, and it will be non-clickable and will say “alexa already added“. Alexa is not working on this device and it does not voice prompt. I know other users have had the same problem, but I have not seen a solution. Anyone have a solution to this? i’ll call Sonos later, but I’m not going to be home for a while so I can’t mess with the system. 

We were promised a fix in September, what is the target date for a fix? This is really bad escape defect.  We have waited over 4 months!

Today, my app tells me that I need to reauthorize the TuneIn app because account access has expired.  I follow the simple on screen process that takes me to the TuneIn website to authorise the connection but I get a message saying the pairing didn't work"Something went wrong when trying to pair to your Sonos System.Please return to the Sonos app and try again using the same credentials."Anyone know how to fix this?Thanks

I have a MacBook Air M2 2022I want to purchase 2x Move 2 & 1x line-in adaptedI want to connect both Move 2 as a stereo pair and connect to MBA using line-in adapter.Is this possible?