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Has anyone had difficulty assigning a new Sub Gen 3 to the TV room or linking it to a new Beam? It will not connect despite checking wi Fi connection and the ususal processes. We upgraded from a Sub Mini which connected perfectly.

Hi, Since the ill-fated app update we have lost the ability to alter the Amp's speaker balance. An astounding omission for a supposedly high-end audio product.I used this every day as my dining table is close to one speaker so I would adjust the balance then set it back when listening from the sofa. What is the timeline for restoring this basic feature? I can't see it on the trillo board.   

I currently have 4 Sonos (2 pairs) 8inch in-ceiling speakers connected to my AMP. I purchased another pair of 8 inch sonance (Not Sonos/ sonance only) speakers. Will the amp be able to handle this? 

I just received (2) Sonos Move 2 speakers and a Sub 4. Having trouble connecting the Sub 4 to the speakers. The connection options don’t include Move2. Is it possible to connect the Sub in this configuration 

My system, Basement: 1 Beam, 2 speakers connected to SONOS Amp.Family Room: 1 Beam, 2 speakers connected to SONOS Amp.Having issues since the SONOS App update from earlier this year.I want to watch TV in Basement have hear audio on Basement: 1 Beam, 2 speakers connected to SONOS Amp.I want to watch TV in Family Room have hear audio on Basement: 1 Beam, 2 speakers connected to SONOS Amp.If I have TV in Basement on , I can on SONOS App hear audio from TV on the Beam and speakers. I can also through the SONOS App, select to hear audio on 2 beams and 2 speakers. What I want to do is hear audio from  Basement beam and Amp, and from Family room hear audio on beam and amp from the TV source in Family Room. I have groups setup in the App. 

My house is currently under construction. During the planning phases, I ordered two speakers to be installed in the ceiling of the Grand Room and two outside for the pool area. The speakers are passive Elan EL-600-IC-8(s). I purchased a 77” LG OLED G3 TV for that room as well. I need suggestions as to what soundbar or surround sound system to get. My reseach leads me to believe that an ARC soundbar, Sonos Sub, and 2 SONOS amps.  

Frozen app on set up for existing system. Have deleted and reinstalled app but same frozen screen

I have a converted wall box turned into a juke box with an Arduino it has a USB-C audio out..What is the best way to connect to my Sonos system..I have a Old ZP90 but then would have to revert the system to Sonos 1 versionIs it possible to use USB-C to ethernet and link it that way any advice is appreciated 

Hi I’ve a Keff 400b Sub. it’s a expensive sub.  Part of my old system. I’ve moved over to Sonos. ( not sure if I’ve made the right move 🙈)I’m using 2 x play5.  As stereo. 1 x Sonos sound bar 1 x play1 but I would like to use my existing Keff SuBive purchased a Sinos connect ( eBay. Second hand ) but it’s saying This product is only compatible with the SonosS1 Controller. It isn't compatible with your Sonos S2 app.so my question   Can I connect my sub as a sub within my Sonos system. thx for any help you can give me. Phil 

I disconnected them as surround speakers. Since then they have not been able to connect to my account. I have tried everything also with PDS cabling. it comes up with the following response:There was a problem connecting to your account or check your WIFI or try again later. Router config. Follows all regulations and it is the only router on the network.. 

I have just bought a Beam Generation 2 and Sub Mini and already have a One and One SL in my bedroom that I plan to use as surround speakers with the Beam and the Sub Mini. How do I relocate the One and One SL within the system to remove them from main bedroom to home theater? Thanks!

Cannot get trueplay to set up my two play 1 and beam after moving. Very annoying. The app starts and the test tones are heard but it cannot fintune. Tried a friends phone as well as reboot iPhone. IOS version is 17.6.1 and Sonos app version 80.12.03.I have a hearing devices and therfor a surround system helps me hearing. But now I hear the music very (very) loud but the voices…way to soft. I switched on the speech amplifier but not enough. The sound is terrible and I cannot watch TV. Sound is totally unbalanced. And I cannot adjust a thing. please help, much appreciated!

I have reset my sonos move2 to factory settings (green light is flashing) and it still appears in my system

I have connected my Sonos Beam gen2 to my phone. All good. How can another member of the family control the device streaming and adjusting equalizer from his own phone?

I just purchased a new ERA100. I cannot get it to connect to my Sonos boost on my excisting system. In the network matrix I can see it as  WM1 - which means it is not connected to booster right? All other units are connected to WM0 as supposed.  how do I get the new unit to connect to the boost? 

Is it possible to use a wireless HDMI connection to have the sound from the TV go to the SONOS AMP via ARC?  If so, how do I make the connection and what wireless HDMI setup do I need?Thanks.

Is Sonos era 100 an outdoor speaker, can charge it and go out with no cable  

I recently just go the Sonos sub gen 2 and while setting it up, it required a compatible Sonos speaker which Sonos ray was part of the speakers but I’m having issues connecting both speakers to work together 

I have 2 Play:1s. I don’t use them often, but have been reliable for many years. Tried to use them this past week and they have both disappeared from the app. And my system also can not be found. No changes to wifi, network, or router. Tried to reconnect. No luck. Factory reset one of them and the app goes through the set up process and adds the speaker to the system with a final warning that the speaker has been added but may not be visible. If it’s not, unplug it and add it via system settings. This proven unsuccessful now three times. 

I have bought a lot of Sonos products. I am disapointed with the current situation related to the play one speakers and their wifi issues. The fact that sonos tech support is encouraging people to manually adjust their router settings is troubling given the security risks that can arise. 

Hi everyone!I already have a Home Theatre setup at my home: Sonos Beam (gen 1) + 2 surround speakers (Symfonisk).I’m planning a huge renovation in my living room and thinking about getting a projector or an LG tv with Zero Connect Box (it’s very cool, you should google what it is). Which means that the display will be too far from my eARC output.Therefore I have a question: can I use Sonos AMP to put it next to my media box connect it with eARC and then transmit 5.1 wirelessly to the home Theatre Setup? How would I do that?A general question: maybe there is a wireless HDMI transmitter that supports eARC?

Hello everyoneIs it possible to switch between work configurations?For example - to work in a surround configuration with 3 speakers (gen bem 2 + 2 era 100) **and at the push of a button** play stereo on 2 speakers (the same 2 speakers from the previous configuration, 2era100)

So my Sonos arc ultra was working fine with arc before and using pass through properly (Dolby in my ps5), then the other day it just wasn’t working at all and someone suggested resetting my Samsung tv which worked. I noticed though now it’s just labeled as a receiver  when connected with my tv and well it’s not doing anything other than pclm, unless I change it to dts on my tv settings 

Frustrated with Sonos for the 1st time.  I have owned Sonos since the ZP100 were 1st introduced. You can say awhile. My standard response to folks asking about Sonos is that it simply just works. Well I can’t say that now. Disappointed.  lately my Sonos has quit working on my iPad.  It still works on my iPhone. It has worked on my iPad for at least 10 years. No recent changes to network or anything. Now it simply doesn’t work.  I’ve done all the basics, reset, turn off, reset router mesh system, etc.   can anyone explain how to fix this?  I’ve read the threads on this subject already and tried them. Anyone at Sonos have a fix. I was your best non-Sonos employee salesman and now have a pause on my thoughts.  steve