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Sonos app is crashing. Anyone else experiencing this?

I have a Sonos Arc w/ 2 x Era 300 (surround) connected to a Sony Bravia 9 (2024) TV.  When changing channels (Verizon FiOS) I occasionally get a popping sound.  I know there was a previous issue that they say has been fixed - I’m thinking there is a new issue.  I updated to the lates software, removed the 2 x 300 Era’s - and have rebooted the FiOS cable box / TV … the sound remains.  I’ve submitted several logs - but they have not found anything…Anyone else having Arc popping issues?  Sony - 85" Class BRAVIA 9 Mini LED QLED 4K UHD Smart Google TV (2024)  

My sone has a Sonos one in his bedroom. We have recently moved to a new home and I have transferred our Sonos system to the new location. My son’s Sonos One has developed an alarm that goes off every morning at 7.00am every day of the week. I have reset his one to factory settings 3 times and reset the unit but each time it still alarms every morning at 7.00am. My sone doesn’t use it any more because it wakes him up every day. A waste of money in my view. I have asked the Sonos voice to help eliminate the alarm however it tells me me there are no alarms set???? I can assure Sonos there is an alarm every morning that we can’t eliminate? can any body  help with this annoying bug please?

We bought our 1st Sonos product, the ARC Ultra and wondered if it is OK to not wall mount.

I was wondering if it’s possible to add a pair of Sonos Ones to my existing home theater setup. I currently have the below 3.1 setup, ideally I’d like to add the pair of Ones for a 5.1Current setup - Sonos Arc, Amp (powering 2 rear Sonos in ceiling speakers), Sonos SubIf it is possible, how do I add it to the existing setup via the app? The app makes it seem as if I can only add additional in ceilings (see attached screenshot). If it’s not possible, would adding an additional pair of in ceilings be the path of least resistance for what I’m looking to achieve?  

Hi, hope someone can help. I have a Samsung Qe75900tstxxu  tv with earc port. I have just purchased the Arc ultra and have connected them through the earc port. The problem I am having is that I'm not getting any Dolby Atmos sound output from the arc, even when I'm playing an atmos enabled film like The Tomorrow War on Amazon Prime. Any advice please?

volume setting of roams is difficult. If the volume of one is changing, the complete system is also influated

Good morning,I would like to change my Sonos Play:1 speakers with 2 Era 100 speakers.1/ Will they still be compatible with my playbar?2/ If I take them on vacation without a WiFi network, can I use them together in stereo and Bluetooth with my phone?Thanks.

Hello,When will the functionality be available in the Deezer application, within the Sonos application allowing you to play titles via “Mix inspired by this title”?Thanks

Kan ik de app Anytune koppelen met een sonos one luidspreker. 

I have two One SL’s and I want to connect a turntable to them.  I was thinking to get a Move 2 or Era 100 with a in-line adapter.  All the speakers would be in the same room. Does anyone have this setup and could share the experience?  Is there any delay between the speakers?

I have an existing Sonos system. In the living room it has a Sonos ARC, Sub 3, and two One SL speakers.Office has a Sonos ERA 300. Just got a Victrola Stream onyx turntable.  I used the Victrola app (per the instructions in the new box) to attempt to set up the new turntable.  I was successful at linking it to my network through the Victrola app.  It did not give me any options I could find to add it to my existing sonos system in the Victrola app.  I went over to my Sonos app to attempt to add the Victrola Stream onyx to my sonos system.  The sonos app could not find the Victrola Stream Onyx.  I did a factory reset on the Victrola Stream Onyx.  The Sonos app still cannot locate the new Victrola Stream Onyx after the factory reset.  I have unplugged and plugged back in the Victrola Stream Onyx in addition to the factory reset and still no success with the sonos app finding the new Victrola Stream onyx.  Any ideas?

I have had to factory reset my Sonos playbase to get it back on the network.  Since that moment I have been unable to pair the LG magic remote with the playbase.I have been through many posts which explain how to do this, and have tried every combination of instructions use the LG device connector, choosing Philips as the make as Sonos does not appear.  I have followed the post that describes using the Sonos app with ‘replace remote’, but this does not appear on my version (iphone) of the app.  That post seems to be from several years ago.Does anyone have any ideas?  The LG tv is a 2016 OLED. Derek Clements

We have the amp,wall speakers and ceiling speakers and Sonos 1,3&5.we turn it on and most times it hooks up and we can use it.big problem when we come to switch off.It never connects.we try to disconnect WiFi to no avail.It stays on all the time we are out of the house and sometimes 24/7.will Sonos ever sort out the problems?

Hej,Kan I hjælpe mig med, at finde ud af om denne Sonos One højtaler er stemmestyret eller ej? (SL eller gen. 2?) ☺️

I recently bought a couple CR200s. I added them using a wired ZP80. They are now working on the system. My concern is that I cannot see them showing up on sonos.com or the S1 app. This limits me because I wanted to take advantage of the upgrade discount they would have. How can I make them show up in my sonos.com system/upgrade page if I have already added them to my system and they are working correctly?

I have 2 Sonos Play1 Tone devices that I moved today. The paint surface was sticky which I thought strange and tried to clean …. The paint has seriously degraded on both devices to the point where touching them results in a sticky deposit on ones fingers. Is this a known issue or specific to the models I have? Thanks 

I just purchased a Sonos Ace headphone set and cannot get it to connect with the app.  I already have many Sonos products including Playbar, Play:3, Play:5 and a Connect.  All of these I have to control through the Sonos S1 App on my phone.  If I go to the “new” Sonos app, it’s like it’s not compatible with ANY of my old sonos equipment.  And when I try to add my Sonos Ace it says it can’t find them.  If I try to connect the new app with my existing system, it says all of my equipment must be controlled by the S1 app… which can not connect with my headphones.  What gives?

I have a Play 5 Gen 1 speaker for my garden. I have to play it through the S1 App on my Android phone on a separate network. I also have a Play 1 and Arc using my S2 App on an iPad. The Play 5 worked well for most of 2024, but started suggesting I update before Christmas. I have set it to not receive updates as instructed by Sonos. It will now not let me connect to my music services unless I update. Why am I receiving suggestions to update?Has it suddenly become compatible with S2.How do Zi break out of this mess - other than the obvious. Thanks

After some time without use, being over the disconnected base the Sonos Move 2 doesn’t react when I connect the baseConnected directly with the USB cable to the charger the only reaction is Intermittently (every 10 seconds) on the front of the Move a white light comes on at the top and a red light at the bottomThen I tried a factory reset by pressing the bluetooth button and connecting again the USB cable, but it goes on Intermittently (every 10 seconds) on the front of the Move 2 a white light comes on at the top and a red light at the bottom.

I have 5 amps (one current generation) and one old soundbar, since the App major update, I have not been able group them. I get the “Unable to Connect”.For a brief period, I did have one update for all the units and it worked for a very short period. Then it failed again for months. Since 3 units are in one open area, it is very important to be able to group them. I tried power cycling all the units, no luck. They are all upto date for the software.  If it prolongs much longer, it would have to replace all the until with alternatives.  And not get any additional Sonos in the other rooms.

Just set up arc ultra and two era 300’s.When i play music from dedicated tidal app on a sony google tv, the surrounds do not work.I do not have this issue when using the android tidal app from my phone, the surrounds work fine. Is this normal or is there anything I can do?

Router and WiFi name and password changed. Cannot connect system.  

Hi all! Hope to get some guidance.In essence, I've inherited one Sonos Play 1 speaker and two Play 3. I'd like to connect them to work as speakers for my TVs, which is one Philips from 2019 and a Samsung the Frame from 2023.Is it possible to connect the speakers directly to the TVs? As I've tried to read up on this, it seems like I need a soundbar to go with the speakers, but I'm not sure.. From what I understand as well, the Frame does not have the right "line out" which is needed to connect via cable.All advice here is highly appriciated!

How can I listen to Spotify or tidal music on my passive speakers connected to my wiim amp and also on Sonos one speakers ( 2) at the same timeThanks  TAJAMMAL