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Its a very complicated product!There is no Bluetooth.I really dont understand how to upload music to sonos?I down watch t.v.So now my only thing that I need to listen is to sonos radio?Its so disappointing! I weist a lot of money to pay for this 😞. What is my options exept your radio? *My product is sonos beam 2I wanna listen to music from my country.

I have had to do a factory reset on my (previously paired) play 3s due to losing audio when grouped with my play 5. (Not an issue I had until recently). Now after doing the setup, my play 3s won't pair. It goes through the motions but come out the otherside still un paired.

Hello, for some reason all my speakers, except the Roam have ceased to work. I also have a Boost. What should I do next to retrieve them? Many thanks.

The latest update has truly messed up my system. The problem I'm experiencing now is that I have a beam and to play ones connected as surround sound. The play ones are connected however no sound comes out of them. When I check the app the enable Wi-Fi and the disabled Wi-Fi selections are grayed out. I'm sure that the play ones need to be enabled but that option has been taken away. How can I get this back. Quickly hopefully!

My Sonos amp that I use to play my record deck keeps disappearing out of my system   I re connect after had re set then it shows but then goes again.  Any advice ? 

I have a Synology NAS device. When I get a new CD, I rip it and send it to my Synology device. My Sonos One uses this as the source for my music library. The issue is, whenever I copy a new set of files to Synology it takes sometimes a whole day before the Music Library in my Sonos app is updated. Is there a way to force the library to update immediately after copying the files to the Synology device?

Hi, I was hoping one of the knowledgeable folk on here could help. I have just purchased a Sonos ERA 300 primarily to listen to Beatles music on Apple. However, I have a large collection of cds and vinyls that I would like to listen through this. However, the only record/cd player I own is an Itek retro cd/vinyl/tape player. It was quite cheap and the only output it has is a headphone phono jack. Is it possible through adapters etc to connect to the sonos and receive good quality sound or do I need to buy a better turntable? Thanks in advance to any of your answers. 

Connection to Spotify drops. Also, no sound at all from the TV on the Sonos system.

If I upgrade to the Arc Ultra and Sub Gen 4, will my One's still work as surrounds?

I just swapped my arc for the arc ultra, but now can’t add any of the other speakers. When i look at the Sonos System info i see all the devices, however in the ‘Your system’ i can’t add them and no other devices are being found. How do i reset this??

My iMac Apple Music will not connect to my Sonos speakers by Airplay. I repeatedly get ‘Could not connect to “Workroom”’ (where my paired stereo Era 100s are) and ‘Could not connect to “Living Room”’ (where my paired stereo Era 300s are). Another pop-up window says, ‘The AirPlay device “Workroom” cannot be selected for audio output. Please verify your network settings and AirPlay configuration or select another device.’ This was not the case before I updated the Mac Sonos app to the latest version (16.4.2, build 81158074). Previously to the update I could play Apple Music without a problem to both pairs of speakers. Obviously I have checked the network settings for both Mac and speakers. They are all on the same network. I have restarted the Mac and speakers. I have unplugged the speakers and restarted in factory default. Nothing seems to help. I can play Apple Music from my iPhone and iPad to the Sonos speakers via Airplay but not the iMac. The issue is only on the iMac. I can connect

Are there any plans to ever fix this issue with Mytuner or Tunedin radio. Alternatively can  you not add this to the Sonos Radio. This is very poor customer services that this has not been fixed. Regards,  

I have a Playbase connected to my LG C1 TV via optical. I have a PS5 connected to the TV using HDMI. For a long time, I was able to reliably get Dolby digital 5.1 on the Playbase from the PS5. For the last couple of weeks, I'm only getting stereo PCM on the Playbase when using the PS5, at least when I look at what it says I’m getting on the Sonos App. I have not made any changes to the configuration as far as I can tell. The PS5 is set to prefer Dolby. The TV is set to passthrough the audio signal. Has anything changed in the Sonos software that would cause this to stop working? I'm still getting 5.1 on my Apple TV and through the TV zone smart apps, so it's not a global problem. It's PS5 specific. Does anyone else have a similar setup? If so, is this happening to you?

As the title says. Whenever I add an album that is on my Plex server to Sonos favourites it adds just the first track. Both Spotify and Tidal add the album correctly. I've tried a few different albums with the same result. Any thoughts? 

I feel I’ve tried everything to add my own music to Sonos after it disappeared some time ago. I’m using a Macbook Pro running Monterey 12.7.5 and Sonos (on the Mac at 16.4.2).It fails when asking for my id and password - I changed my id to ensure it was correct using the Terminal app. Am I correct that the password should be the one I use to log on to the Mac with?I’ve checked sharing options and they look OK but I can screenshot anything.Really, really frustrating and I know this isn’t the first time this question has been asked :-(

Hi, please help. I’m going round in circles and have been putting off reconnecting my Sonos device for 18 months! It’s now time to tackle this but the app keeps taking me round in circles.  I’ve got to the bit where the chatbot has told me to update the network in that named section but can’t find it.  help! 

If I connect a DAC vía cable to an era 300, but I have 2 era 300 , how do I play música on both?

I've created a YouTube music playlist that has all of my uploaded music. However, the sonos app on Android is only allowing a max of 500 songs in the queue. Or at least that's all it is showing.Is this issue being resolved?I wish they'd go back to playing from device as an option. I know, it was supposedly too much to keep up with security updates.

Hallo friends,I have Sonos Arc and 2 x Sonos Era 300. I live in an attic apartment with a unique angled ceiling and roof windows. I would like to ask for help with setting up the speakers properly, especially the two Sonos 300: In which angle should Eras be positioned? My idea is to align them with the angle of the ceiling, like on the picture. Whats should be the setup in the app? Should I use Trueplay?Kind regards

Only have 2 surrounds, but 2 soundbars ( Beam & Arc). Can I easily switch the 2 surrounds to whatever soundbar I want to use at the time?

I have Flac files on a NAS. They play on my whole system. How can I get confirmation that HD content is being played? Thanks

I have the sonos app downloaded and play 3 set up using ethernet cable(changed wifi network and lost speaker connection)I want to be able to use it with out a cable but when I plug it out I lose connection Tried updating network to add wifi but it's not finding the speaker Please advise

Hours and hours…..spent (enjoyably) creating playlists. Where are they? How do I access them now? Thanks

I have a system consisting of 7 Sonos speakers integrated with multiple Amazon devices including  multiple  Echo speakers. I am moving and will be using a new Google Fiber network.  What is the best way to migrate my system to the new Network?

Two part question and appreciate any help.  I recently upgraded my Synology NAS and my S1 speakers/software can no longer access the music library on this device. My S(2) has no issues. I’ve tried changing the settings of SMB1 protocol (minimum) and also enable NTLMv1 authentication. This has not worked. Are there any other settings I should be looking at to get this to work?Also, I was told I’d be contacted by Level 2 help about a week ago. No word yet. Does this ever happen or should I consider that they are done helping me with the issue?Thank you