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rdjohn
Contributor I
Jan 5, 2025 3:03 PM UTC
Answered

compatibility

I have a Play 5 Gen 1 speaker for my garden. I have to play it through the S1 App on my Android phone on a separate network.

 

I also have a Play 1 and Arc using my S2 App on an iPad.

 

The Play 5 worked well for most of 2024, but started suggesting I update before Christmas. I have set it to not receive updates as instructed by Sonos.

 

It will now not let me connect to my music services unless I update.

 

Why am I receiving suggestions to update?

Has it suddenly become compatible with S2.

How do Zi break out of this mess - other than the obvious.

 

Thanks

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Airgetlam
AirgetlamAnswer
Jan 5, 2025 3:11 PM UTC

Just update S1. You can’t upgrade to S2 for the device, but you can update S1. 

Bruce
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2 replies

Airgetlam
AirgetlamAnswer
Jan 5, 2025 3:11 PM UTC

Just update S1. You can’t upgrade to S2 for the device, but you can update S1. 

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Bruce
rdjohnAuthor
Contributor I
Jan 5, 2025 3:32 PM UTC

Thanks so much, I was worried that I was going to be pushed into the S2 wormhole.

 

Both Apple Music and BBC Sounds are working perfectly now.

 

Great advice

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