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Greetings:I am having massive problems with my Sonos system (Arc, Sub 3, two One SLs as surrounds). One symptom is that I can’t get sound from my 4k blu-ray player, although the picture is fine. I have spent literally days trying to figure it out, but I guess it’s too complicated to deal with here. I have a 65” LG G3, an Apple TV 4K with ethernet and 256gb, and an Oppo 4k player. But one simple thing is happening, maybe this will be a clue. When I play a Tidal playlist, using the Apple TV Tidal app, whenever I hit a Tidal song that features Dolby Atmos, I get a big red warning about how my device does not support Atmos, and that the song will be covered to stereo. I’d be fine with that, except the resulting sound is very low and muffled. I also tried turning off the Arc and seeing if the ‘stereo’ sound would be going to the surround. It doesn’t. When I try the same playlist using Apple Music, it plays fine, although I’m not sure if it is playing Dolby Atmos or not. What could be causin

Why does my Sonos app show the track I was playing about 30 mins ago while it's now playing something else.App is still responsive - I can pause, play, vol up/down but it's not updating the track.Just about had it with this system, Sonos user for 10+ years... I've had speakers disappear and need a full system reset, hate the new app UX - which I could probably live with if it actually worked…Youtube Music, via play:3 units and Beam. No internet issues (consistent 35MBit free while streaming, <7ms latency).(and to update, it just randomly stopped playing while writing this... but hitting play started it again immediately... FFS!)  

One of my Sonos play ones was flashing green and when I reset it now it’s in another group and I can’t get my surroundsound in the same group. Now after screwing around with it, I can’t even get it to work like it used to with my TV and everything else, how do I Get it back to where it was without deleting everything. 

Ever since the new app a few years back. I have had nothing but problems with the connectivity of my system. It seems like every month I have to completely delete and reinstall my whole system to get it to work for even a few days.  Did anyone else have these issues? Were you able to solve them? And how?

I want to play on my mobile and connect it to beam 2. Is this possible?

I’ve bought a Project T2 W and already have a Sonos ERA 300. Both are connected to the same WIFI Network, but I’m not getting any sound from the Era 300Any one with the same setup?

I'm trying to disable Sonos Voice Control on my Era 100 using the iOS app. When I click “Remove Sonos Voice Control” I get this error:Something went wrongPlease try again I have repeatedly please tried again to no avail 🙃Tried rebooting the Era 100 but still got the same error A different Era 100 in my system was able to successfully remove voice control Tried force quiting the iOS app but no luckMy system is running the most recent version 16.4.2 (Build 81.1-58074) and iOS app is the most recent version 80.09.09

Cannot set up sub gen 3. Has orange light on

When I got to my Sonos app and try to activate speech enhancement it will not allow me to do so, the icon won’t even activate.I run Apple TV with my Arc, two play 1’s, and a sub.  It worked before but now it’s not even a option to turn on.

Yesterday I upgraded to IOS 80.09.09 + executed the speaker update in S2.For years I have 2 sets of speakers grouped and connected to the TV set. Set 1 with 1x playbar, 1x sub, 2x play 1 in livingroom + set 2 with 2x play 3 in diningroomafter the upgrade to 80,09,09 the audio on the TV is severely distorting when the 2 sets are grouped together.when I deselect set 2 out of the grouping, the audio on the TV works fine.when playing music the grouping of the 2 sets works fine too.Question: what may cause this issue?Appreciate your feedback  

I want access to my music library from my MacBook Pro, iPad and/or my iPhone 16. I’ve read setup instructions, but nothing gets access to my library. HELP!!

If i pair the two play 1 i have with a sub mini will i get to play using airplay 

Using the App, I can see all rooms and stream to each of them individually. When I try to "join" them via the App they immediately ungroup back to single rooms and only the first room plays music. I used to be able to achieve all this via wifi but a new provider and router has made connecting by wifi impossible. I have joined all via ethernet and all speakers have been assigned IP addresses via DHCPEach room has a network switch between the router and the speakers  

I have the Sonos app downloaded on my iPad as well on my google pixel 7 pro softphone. on the One on ipad it recognize One part of my whole system namely soundbar and 2 speakers play:1.and on my softphone its recognizing only my Sonos One but not my soundbar and the play:1and for both devices it claims not to be able to find the missing parts????? they are of course connected to the same network.

We’ve had problems for quite a long time now with our home network suffering from periodic broadcast storms (usually after an interruption to our main router), requiring powering off/on of multiple devices to resolve.  With the help of my good wife we finally narrowed it down (with a packet capture) to our network setup and SonosNet causing a network / bridging loop.We have a house that has been extended and modified over time, so WiFi (and SonosNet) reception across the entire house is poor in places (we previously suffered multiple drop-outs until we invested in 2 x Boost).  We have a WiFi network (ASUS RT-AX88U and RT-AX92U routers, linked with AIMesh) which covers most of the core of the house, and use cables and unmanaged Netgear switches for our main home/office and our TV entertainment system, etc.  Our Sonos system is hard wired at five locations (2 x Sonos Boost, 1 x Play:1, 1 x Amp, 1 x Five), the rest connect via SonosNet (on Channel 11 which isn’t used on our home WiFi setu

This is my first Sonos speaker. In order to set up play 3, I had to connect it to my router with an ethernet cable. When I move the speaker to a different location, it was not recognized. Has anyone experienced this and solved the problem?

I currently have a non-sonos receiver running surround in my living room.  Am I able to connect any of the sonos subwoofers to this system and have it work with both TV and music?  I feel like I tried to do this initially and it didn't work.

My Sonos one is not playing the last second of a song from the local library (smb).Crossfader is off.Problem has already been reported on Reddit.Does anyone else can confirm this? Is this a bug of a firmware update?Sonos one fw 81.1-58074

Why has my Apple Music streaming services stopped working on my Sonos system? Is someone working on a fix for this? I have been listening to Apple Music on sonos for years without any issues, but all of a sudden I’m not able to stream from Apple. Amazon works fine.

In a group I lost the left speak. I want to move a ONE from another group to that position.How to?

My Sonos app will connect to only one device at a time. I have a Roam and an Arc. When I connect to the Arc and try to add the Roam to the same source, the app tells me, "Unable to connect. Try again later." Same if I connect to the Roam and try to add the Arc. I can connect to one at a time and add a different source to each, but I can't connect both devices to the same source simultaneously.  This is a new problem. I've had the same setup for nearly a year with no problem until now. I've restarted the app and both devices to no avail.  Any ideas?

Hola,Mi Sonos Play 1 tiene una luz blanca permanente y la app de Sonos no lo encuentra para configurarlo de nuevo. Alguien sabe qué debo hacer para que funcione? Gracias  Moderator Edit: Google Translate- Hello,My Sonos Play 1 has a permanent white light and the Sonos app can't find it to set it up again. Does anyone know what I should do to make it work? Thank you

So, I was listening to my music this morning for an hour or so, no problems, when right in the middle of a song, the music stopped. Nothing. I have five speakers, 2 sonos play 1 and 2 sonos play 5 and a Move. When I opened the controller, all my speakers were gone except the Move. And the playlist I was listening to, was replaced by music that I listened to months ago. I won’t go into the details but I spent a good chunk of the day getting things back to some semblence of what it was. Actually, I did it once, then the controller would randomly quit on me several times, so I had to do everything over. It hasn’t quit on me since the second time. However, now, whenever I add an album to the queue it is jumbled up, that is, the songs are in a seemingly random order, not the correct order. And if I add other albums, they are all jumbled up together, that is, I might have song or two from one album followed by a song from another album followed by a song from a third album then back to the f

Can someone confirm for me that an Apple Time Capsule is no longer compatible for use as a NAS with Sonos? I have been unable to use my Sonos since the app update however many months ago. Prior to that, my Time Capsule functioned as my NAS (in addition to being my router and where I back up my Macbook). Since the update, I have spent hours and hours googling and searching YouTube videos to try to play my music but I’ve never been able to reconnect my music library with my Sonos. Yesterday I finally found this thread that appears to say the Time Capsule is no longer an option but I’d like to get another confirmation before moving on. I don’t know what generation my Time Capsule is, but it’s at least a decade old. I don’t know exactly what SMB v2 or v3 are, but it looks like the Time Capsule is SMB v1 which I understand is now a no-go. Is that correct?Anyone who is kind enough to respond, please bear in mind that I am not technically savvy. Thank you!

I have an assortment of older Sonos speakers and I was wondering, what component/s do I need to add to connect directly to my Wi-Fi network?  I’m currently using two Sonos bridges atm.