Answered

The TruePlay option is "grayed out" in the IOS app (80.14.09).Is this expected? I know the app has been under construction since May.Anyone else see this?“Grayed out” may be the wrong term … the text on what *should* be the TruePlay “button” is so faint that it can hardly be read.

Hi this Roam Sl must be the most useless thing I ever bought. Every time I go to use it there is no connectivity. Sometimes after half an hour of faffing about I get some but I’ve lost the will to live by then. I have it charged up. I have it on the same WiFi as my phone. I have reinstalled the app. It can’t find the speaker. Is it just to throw away? I’m very cross. I only want to play a few tunes ?

Has anyone actually successfully added their own music back onto Sonos now that Sonos claims we have their permission to do so once again? Just curious.

Just upgrade from: Arc with play-1toArc Ultra + Sub 4 and Era 300. Sounds awesome !However two things really buggering me already now:Having a setup with a non eArc projector and eArc enabled TV - both connected to separate ATV 4K’s for the projector I rely on Airplay - I would love to see Airplay support Dolby Atmos - seems that Apple has enabled that recently for 3rd parties so looking forward to getting that supported from Sonos as well ! Why on earth not exposing the sub as a regular Sonos speaker to allow it to group with any other Sonos speakers. Right now it gets dedicated to the Arc Ultra and that group needs to be grouped with the other speaker group I want use in order to work ? This actually came as a surprise to me - would have gone for a non-Sonos sub and a Sonos port IF I have only known about this. I read people stating that the sub creates a dedicated 5Ghz channel - which is complete nonsense - sending low frequency information could probably be done using morse code ov

When I ask Alexa my Sonos move would make a sound to  acknowledge my voice, this has stopped can someone help. 

Hello…. Just moved into a house that has an Arc, as well as an amp. Did factory resets/transferred ownership to me no issues. Now I’d like to add my mini-sub. Went through the same process, minus the transfer, says it’s connected to the system, but will NOT get assigned to the room group w the Arc ¿compatibility issue? It’s seems to drop from the system now as well. No router/connection interference that I can tell. Thanks for all input!

Can I please have the above information so I can arrange shipping to my place in Taiwan

Hi,I have one Sonos five and want to buy two Era 100. Do you think it's good idea or Sonos five will to much powerful for the 2 Era 100.Is is a good fit or it's better to buy another Sonos five.Thanks 

I have an Arc, Sub and 2xFives as a surround system for watching movies in the same room.Will adding a Port allow me to listen to CD player via these speakers?  I have seen conflicting posts about Arc and Port compatibility, hence asking the question direct.Yes, I know the Fives have a port allowing CD connection, but the stands block access and they are the wrong end of room.

I just got an lg g4 tv and can not connect the tv to the sound bar.   It appears the hdmi arc setting selected on the tv reverts back to a tv speaker setting when I try to connect the tv thru the app.  very frustrated  

Any plans on making the sub mini compatible with Move 2 speakers? I have a soundbar in my bedroom, but want to use the sub mini in my backyard bbq parties paired to my Move 2, or in the liivingroom where the Move 2 sits most of the time.I’ve read that is not compatible because Move is designed to move around, but not so sure about that.Can you track how much time a Sonos Move 1 or 2 is playing when its plugged in, meaning not moving? My bet is that Move is standing still in its charger 95% of time regardless of the region, music and lifestyle

Hi all,I am setting up Google Assistant to work with my Arc.During the process it decides it wants to control my Panasonic TV.As my TV has its own Google setup, how do I stop Sonos from managing the TV and creating conflict? Many thanks 

I have a system based on: Beam + a couple (front) of Sonos One directly connected to Beam + a couple of Sonos One in the rear.When I switch on the TV only Beam and front couple are automatically activated. To activate the rear couple I need to use the app.Any suggestion to fix it?thanks

The Sonos apps do not appear to support YouTube Channels properly.  I  have two channels; the first is my "primary" channel, that I use for video playlists, the other is one I created for music playlists.  This is a very common approach for keeping video and music playlists separate.I can add each of these channels to the Sonos app's Music Services, but I only see my playlists and content from my "primary" channel.  Content from the channel I use for music is blank. Very frustrating

Sonos beam works with the WiFi but the two SL speakers do not 

Recently bought Sonos Roam 2. Great product and satisfied almost 100%. But I am unable to make the Sonos mic appear on my Widows 11 sound input device list and hence cannot add the mic to the apps (like Teams). I have enabled Auto-TruePlay and mic LED is on. But still do not get the mic to work with any of the apps, including Windows own Sound Recorder.

I am about to receive an era 100 sold my play 5 gen ones but still have two play ones I am getting conflicting messages when web searching on whether or not I can run the play ones on the gen 2 appCould someone confirm if this is possible and the process or do I need to rune two apps Thanks for any help Bob Parkinson

I recently changed my router and lost my setup. I have now reset all of them and I'm trying to add them back, but I'm getting the message below.  couldn't connect to network. make sure you are using the right wifi and password. Then try again. Can any someone help please. I'm using a Cudy AC1200 Dual Band Wi-Fi Router.

Hi,I try to add a second Spotify account for my son but each time i have this message(sorry it's in french). I don't know why.Thanks 

Hi gang,I currently have Arc Ultra, 2 x Era 300 and Sub Gen 1.I’m trying to decide if its worth upgrading to the Sub Gen 4? Having spoken to some retailers, they have said that it wont really make too much difference from a sound perspective.If theres not a tangible difference, I’m going to stick with Sub Gen 1 but wanted to hear the thoughts of the community.Thanks ER86

I am attempting to add SiriusXM to the services on the iOS Sonos app, but when attempting to, it opens to a blank screen before I can enter my credentials. This does not happen with other services like Spotify. As anyone encountered this before?

Is there a way to get Dolby atmos working with no distortion in night mode using the streaming apps on Xbox?

Hello! Looking at these two scenarios and wonder what would work better for a reasonably big open L space and lots of music listening, some while moving some stationary and a decent amount of films. That's about the max I can do budget wise at the moment. Thank you!

i have the Problem that if i try to move the speaker from one Account to another Account, the process asks for more Information - Login to the old Account. basically i am in a deadlock of Accounts. does somebody have the Same Issing? how did. you manage to Switch to another account? 

Was forced to reinstall sonos app (android), got my play 1 setup OK - but just can’t find how to add content (e.g. sonos radio).  Anyone got a step by step pls?