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Dquinn81
Contributor I
Oct 28, 2024 5:49 PM UTC
Answered

sonos ace volume

Will there be an update to make the volume louder while using TV SWAP on the Sonos Ace? It’s incredibly low compared to other headphones available. Please make adjustments .

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    GuitarSuperstarAnswer
    Lead Maestro
    Oct 29, 2024 12:00 PM UTC

    There is a problem with your specific setup. My Ace is too loud at only volume level 20 for me. You should contact Sonos Support.

    "Receive with simplicity everything that happens to you." - Rashi
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    13 replies

    GuitarSuperstar
    Lead Maestro
    Oct 28, 2024 7:28 PM UTC

    This was an issue when the Ace was first released, but it has since been fixed. Is the Sonos app and Ace up to date with the latest software updates?

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    "Receive with simplicity everything that happens to you." - Rashi
    Dquinn81Author
    Contributor I
    Oct 28, 2024 7:47 PM UTC

    Yes I check regularly for any updates.. I just feel the volume when I’m using tv swap with the Sonos Ace.. I hit the max volume before it’s even really loud.. I think “max volume” should be a height I can’t even listen to it’s that loud 

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      GuitarSuperstar
      Lead Maestro
      Oct 28, 2024 8:26 PM UTC

      That’s strange. Max volume when I use TV Swap would be way too loud and damage my hearing.

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      "Receive with simplicity everything that happens to you." - Rashi
      Dquinn81Author
      Contributor I
      Oct 28, 2024 8:28 PM UTC

      Yea idk maybe it’s certain platforms I’m listening in but I would just like that extra level .. I’ll keep checking for any updates 

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      GuitarSuperstar
      Lead Maestro
      Oct 29, 2024 12:29 AM UTC

      Have you increased the volume using the TV remote too while using the Ace in TV Swap mode?

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      "Receive with simplicity everything that happens to you." - Rashi
      Dquinn81Author
      Contributor I
      Oct 29, 2024 12:33 AM UTC

      Yes I’m connected to my Sonos Beam (2 gen). When it’s in highest volume it’s low. It’s loud on any other setting .. only seems low on TV Swap.. I’ve been reading online several users with this complaint. Hoping for an update to adjust it

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        GuitarSuperstarAnswer
        Lead Maestro
        Oct 29, 2024 12:00 PM UTC

        There is a problem with your specific setup. My Ace is too loud at only volume level 20 for me. You should contact Sonos Support.

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        "Receive with simplicity everything that happens to you." - Rashi
          Dquinn81Author
          Contributor I
          Oct 29, 2024 1:33 PM UTC

          K thank you 

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            Missionsparta
            Enthusiast II
            Nov 7, 2024 10:50 PM UTC

            It's not just him. I have the head phones and both my brothers do. All three of us have issues where the tv swap volume is no where near loud enough. We all almost always are at 95% or up.that level should always almost be too high but it is maybe slightly above average on tv swap.

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              Airgetlam
              Airgetlam
              Nov 9, 2024 5:23 AM UTC

              What did Sonos support suggest, when one of you three called in? 

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              Bruce
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