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Dquinn81
Contributor I
Oct 28, 2024 5:49 PM UTC
Answered

sonos ace volume

Will there be an update to make the volume louder while using TV SWAP on the Sonos Ace? It’s incredibly low compared to other headphones available. Please make adjustments .

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    GuitarSuperstarAnswer
    Lead Maestro
    Oct 29, 2024 12:00 PM UTC

    There is a problem with your specific setup. My Ace is too loud at only volume level 20 for me. You should contact Sonos Support.

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    Smiley49
    Lyricist I
    Jan 1, 2025 2:36 AM UTC

    Volume level when doing a TV swap from a ARC to ACE is rubbish. Have everything upgraded to latest versions, and have spoken to SONOS support. Not impressed. 

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    Ken_Griffiths
    Ken_Griffiths
    Jan 1, 2025 2:43 AM UTC

    Volume level when doing a TV swap from a ARC to ACE is rubbish. Have everything upgraded to latest versions, and have spoken to SONOS support. Not impressed. 

    So what did Sonos Staff say about the matter?

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    Smiley49
    Lyricist I
    Jan 1, 2025 2:55 AM UTC

    A lot of nothing. “Reset the headphones”, “reset app”, “try updates” (that had already been loaded). No resolution. I asked for my “concern” to  be logged as this seems to be known issue. Hoping it will get seriously looked into. A premium brand should not have to be run at 100% (and even then it’s not loud enough IMO)!!!

     

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