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iPad Sonos app incorrectly says: “Your Apple Music account access has expired” and refuses to connect. Running Apple Music directly on iPad and choosing ERA 100 speaker, there is a delay of several seconds, and then play button goes back to stop and it refuses to play on that device. Will play on other AirPlay devices. Sonos ERA 100 does connect and play properly from MacBook Air Apple Music. Bandcamp does connect and play from the iPad Sonos app.. ( Latest iOS 18.0 on iPad and MacOS Sequoia 15.0 on MacBook and Apple Music subscription current and working despite what Sonos app says. )  

Hi, I am looking to connect a projector sitting at the back of my living room to an Arc soundbar mounted on the wall at the front of the room. Originally I was considering running a HDMI cable through the ceiling to connect the eARC port from the projector to the eARC port in the Arc soundbar, but then I was looking at the Sonos AMP and thought that might be an option. The projector i’m looking at has Google TV so I can stream directly from it.Can someone confirm if the scenario below would work?Projector connected to the AMP via the HDMI ARC port. AMP connected to the Arc soundbar via wifi. Sound would run from the projector, through the AMP to the Arc soundbar. So I’d be able to transmit the sound from the projector to the soundbar wirelessly with the help of the AMP, saving me a lot of trouble (and cost) with running HDMI through the walls and ceiling.  Would this work? Any drawback/limitation to this I should be aware of?  

Hi, so I have an ARC which I installed with the Sonos app, works great. Now I am trying to install a Beam Gen 2 on another TV in a different location. The app shows a screen stating I must update it, but my iOs version of 15.8 ( the highest my phone 7 will accept) won’t do with the minimum Sonos requirement of 16. I end up bouncing back and forth between the screens without progress. A simple install shouldn’t be this hard but I’m stuck! 

Today’s latest app update includes the following:Improvements to setup flow Added ability to set appearance between light mode/dark mode/system default Improved queue management including ability to reorder, delete individual items, and scroll Improved performance when browsing content in Home and in Browse Continued improvements to user interface Added Trueplay support for iOS18BUT (per the bolded point) I can’t delete any tracks from a queue, either before playing a playlist or when the playlist is playing (i.e. becomes a queue). I can reorder songs now but I can’t see any option to delete a track from the queue. Am I missing something?

Hello all, I Know this has been asked in different contexts but I kind of need a more specific answer.I currently have the ARC, Sub (Gen 3 ) and 2 Play1s. in my great room Ceiling height is not an issue about 30ft High. I am looking to upgrade to Era 300s for my rears but I have no way of mounting them behind the couch much less at head height. I also can't put them on stands learned that the hard way with my Play 1s due to my toddler son. Ideally I would like to mount them slightly behind my couch on both side walls angled downward to the couch. My 2 questions are How High can I actually mount these on the side walls Id like to go about 6-8 Feet up. and secondly will mounts give me enough angle for the speaker to be somewhat facing the TV? I know it's not 100% Ideal but its a large room with high ceilings and would like more room filling sound for music and TV.  thank you all in advanceAJD

Hi - Looking for help on connecting the Ray to a 2009(!) Panasonic Viera Link TC-P50V10 tv.  There is a digital output in the back but it is a different connection type,  Do I need some sort of adaptor?  Thank yiu!

Hi, I have a pair of 3s and a bridge, my original purchase from end of 2011. They still work well, I have them cabled in. It seems to be harder now to get music out of them with the v1 app . No Amazon, no other options, just Apple and that's now seeking reauthoisation. Not game to upgrade, v2 gave me a problems back whenever, luckily I had the v1 install file. V3 sounds like it might lose my 3s. Is it over? Do I need to shop elsewhere?

After the update our Play 3 continues to work with both radio and music streaming but our connect does not work with either. The Connect links our amp to 2 non Sonos speakers. Any suggestions on how to re-connect the non-connecting Connect?

Just found out my $500 Turntable purchased from Sonos doesn't reset the tone arm at the end of the album. It just spins and clicks, potentially damaging the needle. You’d think they would let you know this.. So basically I have to be right on top of it...And the hits just keep on coming!

Hello, I have a problem with a SONOS ONE SL speaker, it has been working very well for 2 years.This morning, I played music on it without any problem. This evening, I noticed that it is off. I change the socket 3 times, it no longer turns on. What is the solution? Chat support is very bad and the phone never answers!Thank you for helping me.

Our iOS Sonos Application is on Sonos OS = S2; Build: 80.07.03+20240819.7fd7da0ddIt looks like the Sonos Amps are on Build: 80.1-56190I’ve already done a “check for updates” and my system is up to date. We continue to experience MASSIVE issues...to the point that it is unlistenable. The start up of music takes a bit of time, then when it starts, it is playing in whatever rooms it wants to and not the ones we’ve selected. It will play intermittently, then be okay for a while, then go back to its odd behavior. These issues started happening when Sonos rolled out their big update. When will these issues actually be fixed? Super frustrating and makes a system we spent several thousand dollars on a waste of money.

I recently upgraded a device from a connect amp to a new Sonos amp.  The old one still shows up as not connected.  How do I delete this old one from still showing up on the app?

Soundbar connected too skyq but how can I connect with firestick as well.Firesticki only gets sound from tv speakers. 

I'm attempting to add two Play 3's to my existing system that currently has two Play 1's. When adding the speaker through the app, it finds the Play 3's, and says it needs to create a temporary network to add the components. After joining the temporary network, both speakers fail to play the 'chime' or don't reflect the designated button is being pushed as an alternate connecting mode. I’m currently using S2 with mobile internet (TMobile) without issues in the current system. Suggestions? Or what further information is needed to help trouble-shoot?

Recently changed to a new wifi, after connecting my Sonos beam and move to the new wifi it doesn’t work with airplay anymore? Any kind souls can assist here please? Your help is greatly appreciated. I’m out shopping for new speakers anyway 

I use my Huawei phone to listen the music, and i use Sonos for many years with many systems, but from the last update it does not play any music in Apple or Tidal, you can see the library, choose the track and afterwards is nothing, just stuck. Tryed on other phone and is the same. Need help )Loading and Loading...Moderator edit: combined posts

Hello everyone i have some issues with my sub today we cleaning the house so i turned off my sub and all sound system  and after wild I turned back on my sub not working i  spend almost 3 hr to fix i try  but still not working i need help 

hey there. i have an older generation sonos connect. i just got a turntable with blue tooth capability. is there a way to connect the 2 via bluetooth in order to get my vinyls playing on the house speakers? or is there a product i can buy that will allow me to make this happen with my current sonos connect box/speakers? thanks. 

I have had this problem in the past (using a CONNECT), don’t recall how it got resolved; but it’s back.  I now have a PORT that is getting RCA inputs from my Cable Box so I can listen to TV broadcasts around the house.  The last two days, I’m getting continuous drop outs of  audio on my Play:3  (literally plays for seconds and drops out for seconds, rinse & repeat).  I haven’t tried other SONOS devices, but I know at least two weeks ago, I had no problem using my Move for this same function.

I have a Beam + Sub in my living room. I also have a Five that i dont use anymore. Has anyone connected this together with the beam and the sub to play stereo together with the sub?

Hi ! I own one Arc and two Eras 300.I use all of them as a group and when I try to hear the sound of a movie in Netflix ( like a home Theater)  the sound is making small but very frequent and annoying cuttings.Althought when I use all this group as a music sound via YouTube music, I have no problems.what is going on?  thanks a lot!  

I have a Sonos beam (gen 2) and two era 100 speakers connected to a Samsung Frame tv.  I want the Sonos system almost exclusively for my tv; however, every time I open the app, the audio is connected to music instead of the tv.  It takes all kinds of gymnastics to get the system to work with the tv.  I want the app to automatically pull up the tv audio.  Currently, music is listed as my services, and they take precedent over the TV which is listed as “your sources”.  How can I make an adjustment to have the tv be the primary connection to the sonos system?

I have a playbar mounted below my tv and one play 5 in an outside area. I also had a sub gen 1 connected with the playbar, the sub was damaged and has been removed from my setup. I purchased a new sub gen 3 and it has been registered but will not connect with my playbar.Looking for tips that will help.Thanks 

I have arc sub and 2 era 300. Are well put in the room ? Maybe era 300 too kutch hight? I use for games and Dolby Atmos film and music. Better to use era 100 as surround and use era 300 in another room? And do you suggest to put a second subwoofer?  Thanks in advance ..any suggestion is appreciated 

How can i reset my system if i dont have access to my account because i’m trying to add a new speaker but i cant because i dont have access to the first account